Shmooz

This company was awful for me.  I accidentally purchased the wrong fuser for my printer and of course, didn't realize it until I went to put it down into the printer.  Because I had cut the plastic off of the fuser -- they refused to take it back.  Now I'm stuck with a fuser that cost me $185 and have no use for it at all. 

They were completely unwilling to work with me on this return.  DO NOT buy from them if you think in any way you might need to return something.  Total lack of customer service. 

They lost this customer forever!!

 I would not shop here again

SCAM ARTISTS.. DO NOT BUY FROM THEM!!!
I purchased a wireless video camera from the Twister Group.  the item was packages terribly and once i hooked it up, the wireless did not work.  I called the tech support from the company i bought it from and they said it was defective.  When i emailed the twister group for a return authorization they were EXTREMELY RUDE IN THEIR EMAIL.  They told me they will charge me a 20% restocking fee  even though the item is broke!!  DO NOT BUY FROM THESE PEOPLE. I should've listened to the reviews.  THEY WILL THREATEN YOU if you leave a bad review!
Do yourself a favor and check the reviews on other sites. Clearly, they erase bad reviews from this one.  They wrote these good reviews. There is nothing good about them or the company!  People have a right to know!!

 I would not shop here again

FedEx lost the delivery and FedEx said that the Twister group, the shipper, must file the claim.  Sales support at the Twister group took several emails over a series of seven says to follow-up and would not re-ship unless FedEx granted their claim.  Fortunately FedEx found the lost package ten days later.  I emailed Twister sales with the news. -no response.

 I would not shop here again

I purchased some high-end outdoor rock speakers from The Twister Group.  I immediately received an order confirmation letting me know it would ship in the next 1-2 days.  The order shipped two days later and I received a tracking number.  Items were delivered on the expected delivery date.  Items received in good condition.  I got a great price and fast shipping.  I am very happy with my purchase through The Twister Group.  I wired up my outdoor speaker system and saved half what I was quoted through a local company for the same speakers and installation. 

 I would shop here again

i ordered an item that was showing in stock. after a couple of hours, i got a rather terse email saying that item was out of stock, with no further explanation as to whether it would be shipped later or whether the order was canceled. when i wrote to complain, i was threatened not to write a negative review, otherwise, my information would be posted as a 'fraudulent buyer.' these are direct quotes from the twister group's customer service emails: 'Please note that if we find any negative publicity we'll have to add your information to fraudulent databases' and, finally, 'We just added all your information to a couple of databases shared by many merchants as potentially fraudulent buyer. Hopefully they'll figure if they want to process your order after these posts.'

You figure if you want to do business with merchants like this.

 I would not shop here again

It was good, I received the product that I wanted.

 I would shop here again

The only possible complaint I could ever make is: The last four on my coupon card is the same color as the box in which they are printed. So I failed to submit them and twister allowed the order to be processed without the correct number of digits and followed up with a cancellation notice. I was out-of-town and did not get the notice for a few days. If this had been a time-sensitive order, then it could not have been reordered. I suggest a flag go up when this occurs as it does when incorrect digits of a credit card are entered.

 I would shop here again

Faster than stated on shipping. I'd gladly check this site out again.

 I would shop here again

They had the best price online

 I would shop here again

I ordered a PA system that was defective. The Twister Group's own website spells out their return policy as: NOT REFUNDABLE ITEMS: * Shipping cost, wire transfer fees, customs and brokerage costs. I received a return authorization   Read full review...

 I would not shop here again

I was impressed with the price of my item. It was lower than most of the other merchants I checked with. I placed my order. Unfortunately the credit card address would not take. I exchanged e-mails a few times while calling the credit card company. Luckily the Customer Service Rep was able to get all the information right and get the billing issues corrected. I got an e-mail notice that the item had shipped. Before I knew it, the product had arrived. I am VERY pleased with my shopping experience at The Twister Group.

 I would shop here again

Good service.

 I would shop here again

Great Prices

 I would shop here again

Shopping for specific product and found it at Twister Group at the lowest price of all other retailers, so ordered it through Twister Group.

 I would shop here again

I must admit previously posted poor reviews for Twister Group gave me some concern when ordering my on-line UPS from Twister Group. However, my experience was exemplary and I saved hundreds of dollars. The Twisterr Group web site was straighforward,   Read full review...

 I would shop here again

Their prices were very reasonable, the shipping costs were reasonable as well. Their communication via email was excellent. They let me know when my order was processed, when it was shipped, the tracking information, and when I could expect to receive my item. I will happily do business with them again when the occassion arises.

 I would shop here again

I never received an email with shipping or tracking numbers until 5 days after the order I emailed Twister. I got an immediate reply with tracking number and information that my credit card had been credited for the part of the order that was backordered. [I got part of my order the next day]. I am not sure if I have to order again or will Twister send me my backorder when it comes in? [When I ordered I checked availability. It was reported as "in stock" but then it was backordered. Seems unlikly that it would suddenly be out of stock in the 10-15 seconds that it took me to confirm my order. But it is possible]. Don

 I would shop here again

It was a very successful transaction, good price and service. Thank you.

 I would shop here again

This Company is a RIPOFF. They have a different photo than the actual product that they sell. They try to get you in their and then they change the description of the product. I called and the Man I spoke to was the RUDEST PERSON I have have ever come across. What He is doing is false advertising and I would never ever reccommend this company to anyone. Infact I want a Refund ASAP and He refused!

 I would not shop here again

This was 1st time shopping @ Twisters and everything from choosing, ordering, recieving went very very good.

 I would shop here again

Great seller - would buy from them again.

 I would shop here again

Same day shipping! Immediate reply and correction to shipped items. My other suppliers may not hear from me again if these folks have what I need.

 I would shop here again

The order was delivered as expected..

 I would shop here again

I ordered two batteries for my appliances. One looks like the orginal on but the other has a yellowish tint to it. So I am not sure if it is old or they didn't have two of the same color. I was also surprise that there was no packing slip of any kind in the box.

 I would shop here again

Responded quickly with the product I selected. It was in excellent condition on arrival and worked well.

 I would shop here again

No problems.

 I would shop here again

Overall, my experience was excellent. We had a slight problem related to a credit card that was quickly resolved with a phone call to the merchant.

 I would shop here again

Regardless they accept my CC and on additional request I send scanned images of both sides of my CC, and scaned my last bill from the bank and signed scan of receipt, they choose to reject my payment and ask to pay by bank transfer with extra fee for money transfer. It was unacceptable form me and I think that untrustiness from their side is something that I did not deserved. They spend my time (for scanning and mailing) without any need. BR, Boris Milinkovic p.s. English is not my native language. Sorry for mistakes.

 I would not shop here again

great transaction

 I would shop here again

arrived in good condition, on time, at a good price

 I would shop here again

Thank you for such great service and delivery !!

 I would shop here again

No problem

 I would shop here again

Twister Group had the items I wanted and delivered them faster than I expected. I am very pleased with my shopping experience.

 I would shop here again

Quick, simple, correct.

 I would shop here again

This is only the second time I have ordered from them, but I am impressed with the time I made my order to the time the items were shipped. I was given the UPS tracking number and everything was on time. Thanks!

 I would shop here again

excellent

 I would shop here again

Living in Europe I was initially happy to find that The Twisted Group making overseas shipments. Due to misleading product information and insufficiently technical support from the product manufacturer (Belkin) I had already placed the order (a whole   Read full review...

 I would not shop here again

Delivery speed is slow, still haven't received it, though other orders from other sites ordered the same day have already arrived. Still haven't received a return email from them to find out where my item is. It's as if once they took my money they no longer recognize my existence.

 I would not shop here again

Overall good. Excellent prices. Website did not work properly in Mozilla Firefox web browser. Specifically, when registering a new account, it kept rejecting the "Address" field, and when I tried to submit a help request via the contact form, that did not work, either. I then tried Microsoft Internet Explorer, and it worked.

 I would shop here again

I very much liked that the number of items in stock was immediately updated as I was placing my order. This allowed me assurance that the number of items I was ordering was accurate and wouldn't be backordered. The items arrived very quickly, as requested, and I have already put them into use. They were brand-new, in excellent condition, exactly as advertised.

 I would shop here again