The-House.com

Selected snowboard boots were not in stock. A House rep called me to inform me of this status the next business day and reccommended a similar upgrade boot for the same sale price I would have paid for the out of stock boots. The whole transaction was handled professionally with a very caring customer service rep. Other order of snowboard boot bindings was perfect and shipped in 2 days! Great prices!

 I would shop here again

Certanly not the best, not the worst!

 I would not shop here again

We ordered a snowboard--it was backordered until the 28th. On the 28th we got an email saying they were unable to fulfill our order. We went online to search for the borad somewhere else, and discovered it was still for sale the the house, with a different backorder date, so we ordered it again. As of today, we do not know if we are recieving the snowboard or not. NOT GOOD!!

 I would not shop here again

good

 I would shop here again

Everything went great from order to arrival.

 I would shop here again

OK

 I would shop here again

they responded to a question via e-mail promptly and with the exact info i neeeded. very helpful.

 I would shop here again

I needed some new shoes and im pretty picky so i didnt want to be driving all over town. Once i got onto the site it took just a few minutes to order the shoes. My order was confermed plus i got a sick snowboarding video for free and free shipping hell of a deal. Im getting lots of comments on my shoes thanks House

 I would shop here again

It was a good experience, aside from most of the page being taken up by ads, and the product pictures not being good enough. I don't feel the product was represented properly, which is probably the manufacture's fault as I know they provide the pictures; however, I feel it is up to the seller to demand better representation from the manufactures.

 I would shop here again

Great price on skate shoes- my son was thrilled to get a free DVD with the shoes.

 I would shop here again

i have been shopping at the house for years now. i feel they have gotten even better with every year. the house is the place to shop for snow and street clothing and equipment. i recommend them to everyone i talk to about those items! keep up the good work and please dont change!

 I would shop here again

Excellent Service

 I would shop here again

Specailist's very kind~

 I would shop here again

I ordered the sunglasses on a Thursday. I only heard from you on the following Tuesday because there was no tracking information available and I emailed you because of that. Then, I was finally told that the item I ordered was out of stock. Personally, I don't think I should have been able to order them if they were out of stock, but....anyway, I had to call several times because my bank charged my credit card and it was pretty annoying. I would have liked to been told immediately that they were out of stock so I could make a different purchase somewhere else. They were a gift.

 I would not shop here again

It arrived earlier than I expected. Any lameness of the tracking system would be fedex's fault, the website was great.

 I would shop here again

well the products are easy to find and the prices are good. thank's

 I would shop here again

Experience went well. Will visit site again for shopping needs.

 I would shop here again

Easy to find merchandise. Website was just user-friendly. Package arrived on time; pleasant surprise.

 I would shop here again

Not sure if everything fits yet, so can't comment on returns.

 I would shop here again

It was easy and I liked it

 I would shop here again

Excellent service - even delivered the product on a Saturday when I ordered cheap ground delivery. Will definitely buy again.

 I would shop here again

On sale items are very reasonably priced. Sales rep knew his product and assisted me with the correct choice. I had to return a product due to sizing. No hassles! Done in about ten minutes with a new vest on the way.

 I would shop here again

there very easy to order and find what i needed for a good price thx but it would be cool if you had some more stuff but other then that it was good gREAT

 I would shop here again

Products and delivery were very good for on-line shopping

 I would shop here again

this crew is fantastic. I always receive excellent customer support.

 I would shop here again

They had what I wanted at the expected price and got it to me in a reasonable time period. Sweetness.

 I would shop here again

I ordered two items the same day and asked for them to be shipped together in order to save costs but this could not be done by the employees, and I was not informed. I received an e-mail informing shipping but the shipping number was N/A so I had to claim twice untill I received an answer 4 days after. Besides from that overall shopping experience was all right.

 I would shop here again

Very good customer service

 I would shop here again

No Worries. Good site to buy from.

 I would shop here again

I am eagerly awaiting my snowboard -- online tracking says it will be delivered to my apartment tomorrow!

 I would shop here again