The Best Things

The Best Things
 
Average Rating: 4.83/5.0 store rating
Customer Service 5
On-Time Delivery 5
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Knowledgable, friendly and Customer Focused

by george123456, March 5, 2013
I did not order from the on-line store but called and placed my order directly with the staff. I found them very knowledgable and helpful in spending the time to answer all my questions. Highly recommend this company

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very nice and friendly people to do business with

by ddufty, December 29, 2009
This is my second order with The Best Things Online Store. I have always been happy with their great service and fast shipping. Thanks Dan www.dntpolishin.com

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

SUPERB

by sascgal, August 19, 2009
The Best Things website is super easy to navigate, has competitve pricing, and a great selection. I found The Best Things site while searching for wood turning tools. Not only does the site offer a fine selection of tools, but they are also   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great site. Great experience.

by randazzo66, January 15, 2009
I have been interested in tools and cutlery from The Best Things and before ordering I twice asked customer service unusual questions; once they referred me to a resource in France (very helpful) and once gave me a long opinion.  All this before I had ever ordered anything.

When I did order, the service was prompt, friendly and user friendly.  The product was sent out within 24 hours and arrived earlier than promised with a tracking code.  The ordered product was precisely as advertised.

Great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent experience in every way.

by jmg1949, January 12, 2009
Recently ordered a new Japanese chef's knife from them. Order was processed promptly and delivered right on time. No surprises. There price on the particular item was the lowest around. Would have no hesitation to order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I will never buy anywhere else.

by jmshimek, December 9, 2008
I wanted to purchase a special knife for my son, the chef.  I called The Best Things because there are so many choices, both in knives and internet sites where to purchase.  I chose them to begin with because they handle top quality products.  Their customer service is unbelievable; they answered all my many questions with patience and resourcefulness and they shipped the same day.  I will never buy anywhere else.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Know what they sell

by sys7777722, August 8, 2008
They were very helpful. The owner of the company gave me personal experience when asked for an opinion on hand tools.. Very hands on

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I'm looking forward to shopping here again.

by redhawk590, March 24, 2008
TheBestThings.com is an attractive, informative, easy-to-navigate site. What you see is what you get, unlike some similar sites. They promptly delivered exactly what I ordered without any blarney.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Top quality products shipped very fast

by jepearson, January 4, 2008
Fast, accurate service. I ordered New Year's Eve and received the order on Friday the 4th. As promised in the catalog, the hand screws I ordered are the highest quality. They are in fact the best I have seen. Outstanding service! The Best Things is a excellent source for high quality woodworking tools. The prices are reasonable and the service could not be better.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I have purchased tools from The Best Things four or five times. Their service, prompt delivery, order accuracy are the very best. Every order I have place is delivered promptly and comes well packaged. I once placed an order and when one of the items   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I have shopped at The Best Things Online Store three times and every time it has gone through without a hitch. FINDING WHAT YOU NEED There are 9 main categories at The Best Things Online Store: • Antiques,   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Best price on quality product plus excellent customer service and fast shipping

by msgotrox, July 15, 2007
I didn't like the online order form, so I called them directly. The customer service is top-notch! Pleasant, friendly, intelligent, and professional. The suitcase I needed in a hurry was shipped the same day that I called and I received it two days later for half of what other companies were charging for "standard" shipping. I got an unbeatable deal on a top quality suitcase and had it in plenty of time for my trip. I am a very happy customer.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I discovered The Best Things (TBT) several months ago while looking on the internet for a good source of vintage woodworking hand tools. To my surprise, not only did they have a wonderful selection of all types of vintage hand tools, but modern power   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent

by anajulia, June 8, 2007
The website was user friendly, shipping was fast and the product was what I was looking for. Customer service acknowledge my purchase and told me it was being shipped. It is not that easy to find companies that ship to Puerto Rico. The items were deliver to my house in 7 days. I will definitely keep on purchasing from them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Best Things delivered a unique product that simply, accurately and on time.

by bewagner, June 4, 2007
This was my first order from Best Things, but will not be my last. I found them while searching for parts to restore my grandfather's 90 year old hand planes. They had the perfect pieces at a very reasonable price. Order placement was simple and accurate.

I like an order confirmation with ground tracking information so I can plan to receive the shipment. Best Things did this quickly, and the parts came on time.

The Best Things' part descriptions gave the information and confidence to buy, but I was ready for a disappointment. Parts for a ninety year old plane? Dell and Cub Cadet have both disappointed me on current products. However, the parts fit perfectly. All the good order process in the world is worthless if the product is not right.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great and unusual products and shipped the same day ordered.

by mochametrocast, June 1, 2007
Fantastic and unusual product. I think the Auriou carving tools are the best you can find. www.thebestthings.com is one of my very favorite websites.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They make it easy to buy, and they have the best stuff.

by ph1672, May 30, 2007
I bought a set of chisels. They were shipped the next day, the seller kept me informed and provided a tracking number, and was very responsive.

They arrived promptly exactly as ordered. Expensive, but perfect. They do know their products and are not afraid to rate them, and are, I believe, very accurate in their rating.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Perfect! One day delivery!

by stbdtack, May 23, 2007
This store is as close to perfect as it gets on the web. My order was submitted at 2 PM on Monday and the goods arrived at my door at 6 PM the next day -- THE NEXT DAY!!! I will be shopping here often.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I ordered 7" Nogent Cook's, a 6" Nogent slicer, and a 5" carbon Sabatier boning, and paid for them by check. Two days after mailing the check, The Best Things notified me the knives were sent. By check, mind you. The knives arrived promptly, well   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent

by sahe, April 24, 2007
I ordered a DMT sharpning stone on 4/16. It arrived on 4/19,using standard delivery. the stone was as described. The shipping charges were approx. $2 less than the best catalog rate. This was the first internet order I've placed with T.B.T. and I'm very satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

This was an excellent shopping experience.

by markum2, February 28, 2007
The web site is clear and easy to use. Communications are very good and shipping was quick. The product arrived as advertised at a very good price. Overall I was very pleased with the transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Top quality products - very hard to find elsewhere.

by thinbrush, February 14, 2007
This is a superb outfit. They sell genuine carbon steel (NOT STAINLESS) knives from Sabatier, which I have been trying to find for years.

The knives I ordered came carefully boxed, greased, and in double-quick time. The order was perfectly accurate.

This store deserves to succeed.

Jim
New York City

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good tools, good service and fast turn around.

by saddoris, November 24, 2006
A no nonsense experience. I went to the home page found the woodworking tools link which led me to the turning chisels and my favorite, (Henry Taylor) tools. This was the second time I have used this web site on the internet. My first order was handled in a very speedy manner. I was impressed with the ease of ordering, and the speed of delivery. That is why I came back.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
My Delsey hard case, which was bought in 1984, was damaged by AA from my last trip to Italy. My brand new Samsonite Silhouette suitcase got a big dent on the corner from the first trip to Asia. I need a good quality hard suitcase since I travel a lot.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Completely satisfied with TBT order/service

by t-squared, November 11, 2006
I am completely satisfied with the product and service I received from The Best Things. Hurricane Katrina ruined my favorite 25 year old knife - one that Julia Child said she liked best - and The Best Things was the only place I found that sold it. They sent an email the next day after my online order, and the knives arrived via UPS 5 days later. You can't beat that!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very nice and friendly staff!

by shorthauls, September 25, 2006
The Best Things had a very knowledgeable and friendly staff. My Plane was very well packaged and arrived very quickly. The shipping charges seamed lower than similarly sized items I have bought from other people.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My shopping at The Best Things was quite pleasing with good products at good prices.

by drcosmos, July 18, 2006
I placed an order for a Sorby Spiralling/Texturing tool and a Sorby chatter tool on Monday, July 10, 2006. I paid for standard UPS delivery and my articles were delivered on Wednesday, July 12, 2006. I was expecting at least 3 or 4 day delivery time since I live in Georgia.
When getting ready to buy a woodworking tool such as above I research many web sites or stores to see who has the best prices. The Best Things had the best prices on both these tools and from what I could see, most all their woodturning tools have better prices. Also, living out of Virginia there is no sales tax. I would estimate I saved in the neighborhood of seventy dollars on these two items.
I am completely satisfied with my shopping experience.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great price, service and delivery!

by piabrown, June 26, 2006
Excellent - great price, fast and thorough! The order arrived quickly, I was happy with the price and the delivery email tracking.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great customer service, fast shipping, great prices A+++!!!

by flagchick, June 16, 2006
I found this supplier while looking for some expensive woodworking tools that I needed. Their prices were great and I was actually able to talk to someone live to verify that my items were in stock and ready to ship that very day. My items shipped faster than I ever expected and they didn't gouge me on the shipping cost. I will certainly buy from them again. They are an A+++ company in my book.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great service, great merchandise, and prompt shipping.

by dolemike, June 12, 2006
My order with The Best Things was absolutely the best I have had in a while from an online business. Delivery was fast (two days), and the merchandise was perfect - exactly what I was looking for. I was very pleased and am sure to be a return customer.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent in every way...

by jimettadog, June 7, 2006
The Best Things was indeed the fastest delivery I have ever seen. I ordered the merchandise one afternoon and received it the next day. I didn't even order it, next day mail!!. I called on the phone with a question and my question was answered in a pleasant and accurate manner. I am very satisfied with my purchase and will order from them again.

Rhonda Lindenbaum

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

EXCWLLENT SERVICE, PRODUCT ANDB DELIVERY.

by gtadams, May 22, 2006
EXCEELENT SERVICE RECEIVED ITEM (PEN) IN 3 DAYS. VERY SATISFIED WITH QUALITY OF SERVICE AND PRODUCT. I WILL USE THIS VENDOR AGAIN IN THE FUTURE AND RECOMMEND THEM TO OTHERS.WILL RECOMMEND

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

pleased with the price and delivery service

by pakayuki, April 30, 2006
This was my first purchase from the Best Things. I felt comfortable that the order confirmation email was sent to me timely and properly. Hope to find another goods at low price!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent customer oriented web site and order fulfillment.

by rigden, March 30, 2006
I recently placed an order online with The Best Things for 7 Robert Sorby turning tools. Shortly afterward, I realized that I had forgotten one item. I called and was able to add the item with no problem. Considering the extensive selection of high end items in the web site catalog and the reasonable prices, I expected that this might be one of those "we'll order it when you place your order" operations. I was pleasantly surprised to learn that all items were in stock, and that the order would be shipped that afternoon.
My order arrived by UPS Ground six days later, well packed and with all items in perfect condition. I am completely satisfied, and will be ordering again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A MODEL OF WHAT ONLINE SHOPPING SHOULD BE!!

by robguitar123, March 25, 2006
Absolutely wonderful company with great customer service! This is about as good as it gets. I ordered a pair of Nikon Superior E binoculars and received them as promised, in a very well packaged box. I was concerned about ordering such high end optics online, but these folks delivered and packaged it extremely well! I was so very happy to find that they had meticulously packaged my binoculars (which were already in the factory box) inside a larger box with generous amounts of packing, and it arrived in perfect condition! Also, their prices are the best on the internet, and they are upfront with regard to shipping costs. No games, no hassles, just honest and prompt service with high quality products at great prices. I absolutely recommend ordering from these folks...I'll be ordering from them again for sure!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

High quality, good prices and fast shipping.

by ncbeancounter, March 6, 2006
Delivery was very fast! Ordered on Sunday and had items by Tuesday using ground shipping. Order was completely accurate and email correspondence was personal and friendly. Very satisfied and will definitely shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very please with company in every manner.

by charlietools, February 27, 2006
Ordered on Feb. 21 and was received on Feb. 24 -- GREAT JOB

Am also very pleased with the quality of the Sculpture/carving tools I purchased.

Nice to have such speedy service and quality on the Internet.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Unique products, great prices, excellent service!

by kelleytree666, February 15, 2006
The Best Things inc. is an incredible company offering unique items in many different categories. There name says it all, no junk, great prices, and excellent service. I recently purchased a few French carbon steel knives with "rat tailed" tangs and ebony handles, not an easy product to come by here in the US. The order was placed on a Sunday, sent out Monday along with a confirmation e-mail with a UPS tracking number. I received my order mid morning Wednesday! My knives were well packaged and there quality was exceptional. I look forward to doing more business with The Best Things.

Dan in Rhode Island

P.S. They don't kill you with shipping cost!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Accurate, speedy, and attractively priced service. Enthusiastically recommended.

by metod, February 14, 2006
When shopping for an expensive item, I checked with several sources. With some I am a repeat customer, and will remain so, while some were new. I found that The Best Things had a noticeable lower price on that item (Lie-Nielsen 4 1/2 plane) than the rest of the sources. I decided to give them a try. Late one evening I placed my e-order, and received a shipping confirmation at about noon the next day. The order arrived promptly and exactly as described on their web site. The packaging, too, was careful and very well done.
I am perfectly satisfied, and will return when shopping for something that they carry.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent value, accurate and speedy service. Will buy there again.

by humbleone, February 5, 2006
I could not be more pleased than I was with my recent purchase from The Best Things. The prices were lower than I found elsewhere, the quality of the product outstanding, the order was filled accurately and expeditiously, and I received it very quickly. I will definitely be making my future purchases for items which they carry from The Best Things.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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