Tennis Express

Absolute joke of a company. I made an order on Dec. 19th for a $1,400 tennis ball machine. The website gave us an option to have it overnighted for $95. The day before christmas they call and say that the product will arrive on the 5th of january and the shipping will be $350. The customer service manager couldn't understand why we expected a ball machine a week ago for the stated shipping price of $95. His only compromise was to double the shipping or cancel the order. We canceled the order.

 I would not shop here again

I went to Tennisexpress.com because I was looking for a pair Lacoste shoes for my daughter for her afterschool tennis lessons. Being a father and working full-time, doesn't allow me to visit a store. I prefer shopping online. Anyway, I found the shoes she wanted and ordered. The order process was painless and didn't take more than a few minutes. I enjoyed how quick I was able to place my order. Once, I completed my order, they sent out a confirmation immediately and got everything right the first time, the way it's suppose to be. My daughter got her shoes on time and she was happy. I will definitely shop with them again, especially if they continue to make my life as a parent easier.

 I would shop here again

Absolutely the worst online experience I have ever had, and I am almost exclusively an online shopper.  When I placed the order, the quantity for the free strings kept on appearing as "5".  Okay, no big deal.  However, the   Read full review...

 I would not shop here again

I had a fantastic experience with them...I have had horrible experiences with several online stores, but this one was a real gem!
I called their store,(they have a 800 line for orders, toll for questions--didn't matter, I used my cell phone anyway.) and they were very helpful, had specialists telling me about the racquets.  I like Prince raquets, and have for 2 decades, and went ahead and bought a clearance raquet for like $56, and a Wilson bag that holds 6  raquets, all on clearance--that for $29.  Plus I got free shipping!  Real plus!
When I received the package, like 3 or 4 days later, everything was perfect!  The bag fits all of my racquets, plus, my family's racquets as well.--Don't forget the balls!
Overall excellent experience, don't buy racquets every day, but if I did, I would defintely shop there again, and will for other items.

 I would shop here again

Gerat Job! The on-line shopping tool was great. I searched for the exact item I needed and was able to order very easily. They even shipping my items same day. What a pleasant surprise. I will definatley buy again.

 I would shop here again

TennisExpress.com has a great looking updated website. It's very easy to navigate and has an easy to use search feature. I basically went online to purchase a new Babolat Aeropro Drive+ tennis racquet, but I was amazed at the vast selection of tennis   Read full review...

 I would shop here again

Item was damaged upon receipt. Notified customer service by phone and was told a replacement would be shipped. When it didn't arrive I called again and was given the same story but still no replacement. I am now disputing the charge through my credit card company.

 I would not shop here again

I have shopped here before and will again. Very quick and good service.

 I would shop here again

The merchandise arrived extremely fast--very good/reliable merchant.

 I would shop here again

no problems.

 I would shop here again

I will never order from this company again! Not only was the racquet I ordered back-ordered from the manufacturer (which was not on their site). I paid for 3 day select shipping and my package was shipped ground and took over a week to get to me (when I   Read full review...

 I would not shop here again