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Tech Chief

Tech Chief
 
Average Rating: 5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Tech Chief listings

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Spectacular customer service sets this company apart.

by bunwahma, January 3, 2004
The people that work at this company provide the most helpful customer service that I have ever encountered in online retail. At first I had written them off, but I left a msg and they called within twenty minutes, the next day i was holding my router. They have made two follow up calls since I had some initial difficulty using it and did not push products on me either time. Very impressed.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Christmas lifesaver

by scarrynight, December 30, 2003
My Christmas was in jeopardy, I had promised my kids a wirelss set-up and a different online site (CCC, stay away folks) had turned out to be thieves. Ordered Dec. 22 and got the package Christmas Eve. Thanks guys!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

G-R-E-A-T!

by sweaterthread, December 8, 2003
Would recommend these guys without hesitation. They process your order on the same day it's made to get you your stuff as soon as possible, which was two days for me. I received an email confirmation, then about a week after getting my package I got a follow-up call checking on my satisfaction. Really focused on customer service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Tech smarts means good customer service

by crittycratcrat, December 6, 2003
This company really showed their concern for my business when I called with several confusing questions they put me on hold only briefly and then explained all pertinent issues, this is not something that happens to me with online companies very often, usually they cannot even speak english, but I am very impressed with Tech Chief.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

speedy, reliable, secure

by fortyoz, October 30, 2003
Have been dealing with them for about a month now, reliably fast and secure service. We would recommend them without a second thought. We will surely deal with them in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Efficient and effective

by clownin, October 11, 2003
This company is well run. very impressive customer service - at noon I ordered a router with an incorrect number of ports, and at 4PM realized my mistake & called. CS rep polite & obviously well trained. The correct order went out that day, shipped the next day and I got it the day after that. good to find an online store operating this way.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great service earned them a return customer

by hurdygerdy, October 9, 2003
Fantastic service! Placed order at 5PM EST & received it at 9AM the next day and I didn't even pay a shipping premium. I know they probably have a warehouse right nearby, but someone at Tech Chief is really on top of things. I had an email confirmation of my order within 15 minutes of placing it, but I didn't expect it to be filled so fast. I'll gladly do business with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

easy

by boydtoyin, September 28, 2003
They have a wide range of Cisco networking products with pretty impressive pricing. I am surprised I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Prompt with good pricing

by im4arnold2003, September 25, 2003
Emailed them for a quote on a Cisco package based around the 100 pt switch, since they did not have   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
it's possible that they have every Sonicwall appliance available, that's what it seemed like anyway,   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I'm impressed

by shirleyv, September 22, 2003
first I ordered a cisco router module, best price I could find anywhere. Ordering process very easy.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A pain free firewall purchase

by whyitguy, September 6, 2003
I already knew what I wanted and they had the best price on that, that's how I chose them. Ordering   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
They had the best price on the product I wanted, offered several different license amts as well. My   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
They had the lowest price on several firewalls I compared, finally going with an ssc-5330. A total o   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
They had several brands of network security for me to choose from and several models from each brand   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
They had a great price on the product I wanted and delivery was not late. The software arrived facto   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A great experience

by uflchick, August 7, 2003
wasn't certain if my system would accomodate product; emailed them and received an "ok" back the sam   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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