Taylor Gifts

easy navigation on web site but several items pictured was sold out.

 I would shop here again

I think it is a great idea to survey our customers and I would be happy to answer your questions but I have not received my purchase yet. Maybe you need to add some questions about how long it takes items to be shipped. I received an e-mail on 10/16 saying it was shipped and it should arrive in 7-10 business day it is 2 November and the package still has not arrived.

 I would not shop here again

Very acceptable. My only difficulty was with the product itself. The area the screen door was secured to, gets full sunshine in the afternoon and the gummed velcro fasterner peeled off from the heat. I improvised and nailed the velcro to the frame. Antares0098@aol.com

 I would shop here again

very easy to shop online

 I would shop here again

when i tried to track UPS i had a hard time they said i had the wrong number so then i tried to contact Taylor Gifts and was on hold to long but i finally got through

 I would shop here again

The service is excellent, and came in excellent condition, as well as arriving quickly. I did not follow the progress of my order as there was no need, and had no reason to call customer service.

 I would shop here again

Easy to order, good merchandise, good prices, good shipping and tracking.

 I would shop here again

very peasant experience. went as expected on both sides

 I would shop here again

The item was for an Oct. 22 birthday, and initially delivery was listed for Oct 20- which was fine. Then I received an e-mail that the item would be shipped on Oct. 20 with expected delivery for Oct. 27-- past the birthday. That was the only "problem" but I printed the item description and enclosed it in the birthday card so the recipient knew what was coming.

 I would shop here again

as of yet I have not received the correct order and the one I did receive is really poor quality and does not work as it states

 I would not shop here again

Question #6 needs to have an N/A or NEITHER in the answer. I did not need to do a phone call or a mail-in form to complete my order. The order was confirmed by Taylor Gifts by e-mail and received within the specified time. There was no rebate on this particular order.

 I would shop here again

chopper was cheap and did not perform as described

 I would shop here again

I was satisfied with my order. No problems with ordering or shipment delays. I am sure I will order from them again

 I would shop here again

excellent!

 I would shop here again

Shopping on your site was easy. Merchandise arrived quickly and in good condition. I would definitely shop there again.

 I would shop here again

Very dissatisfied! Not only did they send my initial order to the wrong address which they now blame ups for the error. The deferred payment which was requested ended up being charged on my card which they denied that I requested in the first place. I still haven't received the reorder and the initial phone order was called in on 9/10 and now the reorder is to be received by 10/26 after numerous calls requesting the status and the reasons for the delay. Have requested my name to be taken their mailing list and will definitely not do business with this company again. Speaking with customer service rep have been nothing less than frustrating due "your word" vs "their word"; if as stated on their phone their calls may be recorded, I only hope that it was because this is not customer servicing! I work retailing and my company would never put up with the handling of my order like I've encountered with this company.

 I would not shop here again

excellent

 I would shop here again

Was a good experience

 I would shop here again

Very good

 I would shop here again

they were just what we wanted

 I would shop here again

I like looking at the cataloges

 I would shop here again

I placed an order on-line for a birthday gift on 10/09/06. I had since checked the status, and it showed "shipped". On 10/19/06, I was notified via e-mail this item was on back order. I sent them an e-mail inquiry.

On 10/24, I received an e-mail saying the item is no longer available and the order is being canceled.

Updated 11/11/06: Since I had received notice 10/24 that the item was no longer available and the order was canceled, I assumed no further action was necessary and ordered the item elsewhere. Today, I received a postcard in the mail from Taylor Gifts saying "Unfortunately there will be a delay to the shipment of product listed. We will ship within the next 30 days or advise you of any other delay". They said if I didn't want to wait and would like to cancel the order, either return the postcard or call customer service (providing a number to call that is not toll-free). They were closed when I tried to call, so I am going to attempt to cancel the order via e-mail.

 I would not shop here again

no problems!

 I would shop here again

The on-line experience was a mess. Even though I was provided with an order number, the order was not processed. . I had to call in the order by phone to get it done. Phone experience great. On-line experience terrible. I tried to track the original order number but could not because I needed a password. When I E-mailed for a password, I got no response. The only reason I checked yes on the similar purchase is that your product matches my set.

 I would shop here again

Excellent experience shopping with Taylor Gifts.

 I would shop here again

Enjoy shopping with this company!

 I would shop here again

Strait forward ordering process. Had the item I was looking for at the lowest price. They were a little slow on shipping.

 I would shop here again

Will continue to shop with Taylor Gifts

 I would shop here again

Disappointed in the quality

 I would shop here again

very satisfied

 I would shop here again

Taylor gifts was a good merchant to shop from unfortunately the product wasn't good. It fell down as soon as it was put up.

 I would not shop here again

It takes too long for items to arrive. I only order when I can wait for an undetermined amount of time for the item. All items I have ordered in the past have eventually arrived.

 I would shop here again

very good experience

 I would shop here again

Have always used Taylor very good business

 I would shop here again

Disappointed in the product. Called a coupon folder, but it wouldn't hold lots of coupons. Should have been made to expand. Also in addition to shipping and handling an additional $1.00 was added to quarantee reshipping if required. If this was included in shipping it may not have bother me as much, but a separate line entry that can't be deleted. I also wrote to customer service, but never received a reply. Why ask if your not going to answer.

 I would not shop here again

I PURCHASED TWO CELING FANS FROM TAYLOR GIFTS AND THE TOTAL WITH SHIPPING WAS $37.93. I RECEIVED PRODUCT FLYERS FROM STARCREST OF CALIFORNIA TO FIND THE EXACT CELING FAN I COULD HAVE PURCHASED FOR $11 EACH AND NO SHIPPING CHARGES. I HAD ORDERED ONE FROM THEM AND IT WAS IDENTICAL TO THE TWO YOU SENT ME. I AM VERY DISAPPOINTED TO THINK THAT YOUR COMPANY CHARGES SO MUCH MORE FOR YOUR PRODUCTS. I WILL NOT ORDER FROM YOUR COMPANY AGAIN. MARY L. FEHER J2MFEHER@CS.COM 5135 MELODY LANE WILLOUGHBY, OHIO 44094 PH. 440-942-8485

 I would not shop here again

It's time to upgrade the website!

 I would shop here again

They have great prices, but their shipping and handling times are really slow compared to other companies I do business with. They are great as long as I don't need something immediately.

 I would shop here again

I received a large flimsy box yesterday (8/16) that had only two of the items of the four items shipped still in it. The box had come open at both ends. UPS said they would investigate, but I have heard nothing. I am very unhappy with the way the order was shipped. And the two cellphone flashlights were supposed to have a reduced price for ordering two, but the regular price was charged.

 I would not shop here again

I located the article i wished to purchase in the catalog. I went on line & placed my order. I received the good in a matter of a few days and the producr is excellent. Just what i wanted.

 I would shop here again