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Target

Target
 
Average Rating: 2.5/5.0 store rating

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I had ordered from Target.com previously and been happy, but I had a horrible experience this spring with them. I had a premature baby and was looking for a sling to buy to carry her in. I found great one on target.com that no one seemed to carry in   Read full review...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Last year I was searching for a dainty princess lamp for my daughter's room. I searched high and low, on and offline. I am picky by nature and just was not happy with any that I saw. I saw many lamps with cartoon characters...they would be the perfect   Read full review...

  I would shop here again
Author's Rating: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Horrible!!

by jne1, July 7, 2008
Target has a horrible exchange policy. I just had a baby shower and received a duplicate gift from target. The item had a Target sticker still on it but they would not take it back! Do not buy any gifts from target because unless you have a receipt they will not take it back! Customer service can not even work with the customers on this. I work in retail at the headquarters of a major retail company and am outraged by this. You should not waste your money in this store!

x I would not shop here again
Author's Rating: 1/5.0 store rating
 
Target is an on line store that my wife and I shopped at a few times. While we like the store that we go to in our state. We were not very fond of the web site store. I would have to say that our over all experience was pretty lousy. I will get in to   Read full review...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 
The one store I really miss having locally is Target. We have others - Home Depot and Lowes are new, and there has been a Wal-Mart present since before we moved up here. But I used to spend a good deal of time and money in Target back in   Read full review...

  I would shop here again
Author's Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Disappointed

by tjpollino, June 8, 2008
I have been a loyal customer of target,since opening in Spokane Wa. (Many years). I own my own business and have been shopping on-line for over two years. I recently was shopping on-line and accidentely ordered a crib, we were just looking. An hour later I realized it when I got my email. I called immediately. I was informed I would have to receive it and then later return it to the store.
Needless to say we decided to keep it when it arrived since I had to pay $90.00 in shipping charges. We received it two weeks later. It was defective and damaged from shipping. I took it in to exchange it and was told that target on-line would NOT approve it. Had to ship it back,confirm the return, and then they would send another.The baby wont need one by the time we could get it again! I will not shop on-line target again.
Huge hassle and not worth the time of day.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Not enough information

by wendylovesluke, May 19, 2008
I love this store but sometimes when i buy some shirts on there it's hard to tell how thin they are. Sometimes they're so thin you can see right through them. It would be good know before I bought it.

  I would shop here again
Author's Rating: 3/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

NOT GOOD

by batnelson, May 18, 2008
I purchased a portable baby stroller from Target for a baby shower gift (my granddaughter was registered with Target for her baby shower). The stroller cost $49.95. I was charged $24.99 for shipping and handling. (I chose "standard shipping" -- no special "hurry up and get it there". It is supposed to be delivered in 2-3 days.

I consider this outrageous and will NEVER order anything to be delivered from there again. I, unfortunately, was not paying much attention to the shipping charges until I had placed to order. However, I had wanted her to have something that she really wanted and since she was register at Target, I decided to find something on her list to order. And since I live in Florida and she lives in Arizona, I thought shopping the Gift Registry was the right thing to do. Had I been paying more attention, I would have taken note of the brand name and shopped further online for a better deal. Live and learn.

To add insult to injury, Target does not offer a "message" to be added or "gift card" to be included with the delivery.

x I would not shop here again
Author's Rating: 1/5.0 store rating
 

fast shipping

by adawhite55, May 13, 2008
Very fast shipping and good price
It's always a pleasant experience buying from target.
Merchandise was what I expected.I will shop here again.


  I would shop here again
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

pleasure purchase

by emilysmith, May 12, 2008
Will order again in the future.And pleasure to do business with.The product was what i expected. Online purchase was straightforward. On both purchases, I was buying gifts. -------------------------------------------------------------------------------

  I would shop here again
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Horrible Customer Service

by wmustudent, May 4, 2008
I bought a GPS navigator from Target.com on sale. The item was defective. I called Target.com customer service to exchange it. They said they do not do exchanges and that I would have to just return it and repurchase it at the new higher price. I argued on the phone with the representative for an hour. I even asked to speak with a supervisor, but they never transfered me to one.

I then filed a Better Business Bureau (BBB) complaint. Target told the BBB that they never told me I would have to pay the higher price!

Stay away from this company.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I went to target some months ago and seen a photo box there that I thought was really cool. Well at the time I had no need for it. So now that I'm in need of it, they dont sell it at the store anymore (of course). I then decide to check online (never   Read full review...

x I would not shop here again
Author's Rating: 2/5.0 store rating
 

target was the best place for me to order what i wanted,

by srsoupy, March 29, 2008
Target was great for me
i had the choice to shop at http://www.breatpumpsforsale.com and target
this was the best option for me.
I highly recommend this store for everyone .
and also the shipping prices are awesome,i just have no words just awesome.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Do not register at Target.

by saxman425, March 19, 2008
Target Guest Registry Wedding:
Never register with target unless you know you will not have to return something. We were told that their policy was to return items for store credit as long as the item was on the gift registry with or without a gift receipt. This was also the policy when I worked in Guest Services. But SURPRISE, when we actually went to return the items, the policy had changed and you cannot return anything over twenty dollars without a gift receipt and the items under 20 can only have two returns within a year.
The representative the first time either lied to us or the policy has changed since, either way, it doesn't seem legal. We tried talking to guest relations to no avail.
I would suggest walmart, Bed bath and beyond, or belk who have a no hassle return policy for their registries and items purchased as gifts.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 
Target's registry process is the best out there. I just used Target for my baby registry and also used it a few years ago for our bridal registry. I was able to set it up online and start adding items easily. When viewing an item in their online store,   Read full review...

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I recently made my first purchase from target.com and am very pleased with the site. They have an entire list of items that can actually be found in the store, as well as online only, and they even have their weekly ad that can be personalized for   Read full review...

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

very courteous and helpful in every way.very satisfied

by hexe, February 28, 2008
I Shopped online for drinking glasses,2 were broken, and they replaced all of them.Customer Service was outstanding and fast for delivering them.

x I would not shop here again
Author's Rating: 0/5.0 store rating
 

We will NEVER shop from Target EVER AGAIN!!!

by inacrunch, February 25, 2008
We will NEVER shop from Target EVER AGAIN!!!

My daughter enrolled in their "Baby Registry" program for her first child. She received duplicates of gifts she had selected because of Target's inability to post timely registry purchases. Then, when we tried to exchange those duplicate gifts, the store manager told us it is Target's policy NOT to exchange, refund, or even put the credit on a store gift card!!! They would need the receipt, or the credit card from the giver--like that's NOT rude!!!

It's soooooo EZ 2 exchange items purchased from Wal-mart--we will ONLY use Wal-mart in the future!!! We haven't had ANY trouble, or problems getting Wal-mart to refund items purchased there.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Great shopping!

by cmont, February 22, 2008
My target order came fast. The checkout ordering process is very easy. The only thing bad about the checkout process is that you must open an account or use an Amazon account that already exists to finish your order. I paid for standard shipping, yet   Read full review...

  I would shop here again
Author's Rating: 3/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I recently shopped Target .com for some winter clothes for my daughter. My experience was very pleasurable. The site was easy to use, the prices are great, and shipping is fast. The site is broken down into the main categories. They have all   Read full review...

  I would shop here again
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

disappointing

by antonianj, January 28, 2008
I like the stores, but the customer service for online-orders is just poor, I would not recommend to shop there, I think that Target should get a lesson from their customers, that overpriced shipping means that nobody buys online anymore, period !
Do you a favour and shop somewhere else !

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Delivery Failure

by altec166, January 13, 2008
I purchased an item listed as in stock from Target.com on Nov 26. To date (Jan 13), I have yet to receive it. This exceeds the estimated ship date by several weeks now. When I called and inquired about the delivery status, the customer service representative could provide no specific information. Further, I received an email about two week later, asking me to agree to extend delivery until mid-March although the item is readily available on the Internet from other vendors as well as in many retail stores, including Target. As a result, I am completely dissatisfied with service from Target.com. And I do not recommend this vendor; buy elsewhere.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Ah, Target, I know thee well; in my college days, I worked as a part-time Target employee on and off for six years. Target.com has now merged with Amazon.com, and Target items are crosslisted on Amazon. Many in-store items are available for   Read full review...

  I would shop here again
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Great Experience, Great Customer Service - Saved Our Christmas!

by maldegen, December 20, 2007
After a terrible experience with walmart.com site-to-store, I ordered the same item from target.com (a kidcraft doll cradle). Although it was a little more expensive ($8), they offered free shipping (and I found a coupon code for 10% off online) and I actually received the item via UPS within two days! target.com did in two days what walmart.com couldn't do in four weeks. In addition, my target.com order was simple to place and took little to no effort on my part. Problems with my walmart.com order took up over 3 hours of my time.

In addition, I found the customer service to be excellent. When I e-mailed walmart.com customer service for HELP, I waited over 3 days for a response. When I e-mailed target.com to thank them and let them know that they saved our Christmas, I received a custom response within 1 hour.

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Target.com is the online version of the brick and mortar Target stores. For those not familiar with Target, they offer a wide variety of items ranging from clothing to toys, food, electronics, and household items. The free standing   Read full review...

x I would not shop here again
Author's Rating: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Expect more, pay less?

by xyzwyatt, December 17, 2007
I visit Target's website often to see the ad that looks identical to the one in the Sunday's paper. I also look up items to make sure they're in stock at my local store. Not always the same products as the store A majority of things that   Read full review...

  I would shop here again
Author's Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Target does not back up their products.

by clarer, December 16, 2007
I bought a $600+ portable air conditioner from Target, which started to leak in a little over 3 months. Target refused to make good on this junker, saying that they were not responsible for what they sell after 90 days. So don't buy any big ticket items from Target, because if they break down, you're stuck. I thought it was reasonable to expect an air conditioner to last longer than 3 months.

x I would not shop here again
Author's Rating: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I tried to order some decorative melamine (heavy duty plastic) dishes my sister-in-law requested for Christmas. The order total for the dishes was $47, but the shipping was $20! So my $47 total became $69 (tax was $2). When I called to see if someone   Read full review...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
 

Very Satisfied

by johnnwani, December 10, 2007
Well, I read the reviews ... but after I had purchased. I sure did not experience what was said. I ordered something that was only online. I was late in ordering (Christmas decoration) and they said 3 to 5 working days to ship and 5 to 7 working days to deliver. I ordered on a Thursday and received on Monday! Now that is pretty good. I got exactly what I ordered.

  I would shop here again
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Try it! You'll like it!

by mql1208, December 6, 2007
Target.com is always excellent. You can often find online promo codes for Target.com and I find that the customer service if needed, is top notch. The site will keep track of all your open orders and per shipment will provide tracking information. In   Read full review...

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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