Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
Selection: 3/5 stars
On-Time Delivery: 4/5 stars

Worst experience from online shopping

A review by tpja written on Feb 28, 2012
Full review
Yesterday I ordered an item which during the check out, the process stated that the item should arrive between Wed-Fri so I thought ok. Should be alright since I need the item on Sat. Then an hour later I got an email saying that the item is going to be delay and arrive between Fri.-Mon. So now the item can be in late so I want to cancel. Once called their customer service, they said you can only cancel within the first 30 mins when the order was issued!!! Then I talked to supervisor who told me that it cannot be cancel because the item is already processing and getting to the delivery company so I end the call.

Now this morning, I got an email saying the item will arrive 10-13 days later!!! So that supervisor from yesterday was plainly lying and now I'm just very mad at Target online system. I called them again and the new person say she can try to cancel the order but I will get email confirmation about the cancel between 3-5 days. I let her try the cancel but this system is just ridiculous.

I won't ever order anything from again and probably stop going to any Target store ever again as well.

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