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TECHONWEB

TECHONWEB
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 4
See all TECHONWEB listings

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Good price; in stock; timely delivery....

by TechOnWeb Shopper, March 30, 2005
Good price; in stock; timely delivery. I would shop here again.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

TechOnWeb had a very compatable price...

by TechOnWeb Shopper, March 25, 2005
TechOnWeb had a very compatable price for the printer we purchased. The ordering process was very easy. The tracking system could be a little better. By the time I was able to track the package, it had arrived.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Quick, simple and on time.

by elendril, February 3, 2005
I order a ViewSonic G220FB monitor. I found it easily on their site, did some comparison shopping and order. I was kept informed of the order process and received my order within a week. I was happy with the experience and would definitely order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Stay away, totally irresponsible business practices!

by jam88, December 29, 2004
I ordered a Celestix One FV100 firewall listed on their website, they billed my Visa account but they were not authorized to sell this equipment. Why was it then listed on their website! By the time they refunded the purchase, the Canadian exchange rate fluctuated and it ended costing me about $20 for something I never received!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Best Price, Unusually good service.

by d0ug-the-good, December 20, 2004
I bought a $500 HP printer from TechOnWeb for $438. It was positively the best price I could find, including shipping, either online or local discount retail. But it was a new product and even the big local retail chains were out of stock. I called TechOnWeb directly and they moved heaven and earth to find one. They shipped out the next day. Thanks, I needed that!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Lazy and uninformative

by mrkorb, November 11, 2004
Placed a pre-order on a laptop and a wireless access point. Release date on the laptop came and passed. Stock was indicated on their website but my order remained in backordered status. Cancelled the TechOnWeb order, went to another online store, placed the same order with them, got a lower price, and it shipped next day. Website gives no indication of quantity in stock or a projected release date for new items.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

My experience was exceptional!

by angelablevins1, October 13, 2004
Great experience! Actually received the order the very next day! And, the shipping rates were lower than advertised. Don't know about their customer service as I haven't had to call.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I have purchased from them twice and satisfied, so I recommend

by wibracken1, September 19, 2004
I checked out their prices and they were good. Their URL was easy to use and get the information that I needed. I ordered my second item from them and it was delivered quickly. I recommend them.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Second time just as great as the first.

by lleone, April 23, 2004
This is my second purchase from TechOnWeb. Once again I am pleased with both the price and the speed with which the order was filled.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Best service from any online merchant. Bought a Linksys wireless access point. It arrived a few days later in perfect condition. However a week later the unit died and I called techonweb. In a few seconds I was talkin to a real person at their   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

did not send item for two weeks. very slow & unresponsive

by yz503, March 2, 2004
I placed an order for a Brother printer memory (KTB-HL100/128, invoice #: 199917) on 2/18/2004. Today (3-2-2004) I still have not received the merchandise, nor have I received any notification from the vendor. I called two times. The firs time (about five days ago), I was told that the item was in the warehouse. The second time (today), the agent could not find any further information, but promised he would do his best to find out tomorrow.

Well, this is at least hopeful. Will update on the results.

They sent out the memory after I called, and I got it today. The memory works, so it ends well.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Great prices, fast service, I wish all online transactions were this smooth!

by acalabro, February 19, 2004
TechOnWeb had a great price for the Creative Labs MegaWorks THX 2.1 250D Computer Speakers. I place the order, standard shipping, and I had them within two days, in perfect condition. I had no problems with the transaction, the process was speedy, the price was right, and with luck I will not need to test customer support.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very Very unsatisfactory

by altaylor47, February 9, 2004
This is the worst experience I've had. Paid $68.00 for a logitech wireless headset and $28,00 for 2nd day delivery. my money was taken from the bank(debit card) on Feb. 5th and today is the 9th of Feb and I still haven't received my order which was placed on Feb. 02

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

In stock scanner shipped and received in 3 days! Great.

by jrwhiskey, December 8, 2003
Bought a Canon Lide 50 flatbed scanner on Tuesday, which was listed in stock. The scanner shipped the next day (Wed) and received on Friday. Great job! Very happy with the experience. I did call their customer service as I hadn't received an email w/in 24 hr and was informed that the scanner had shipped and that they hadn't received the tracking number to send me. Did receive that email by the end of the day. Great experience, and will use these folks again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered 3 Viewsonic LCD monitors for my company, 2 were great and 1 unit was defective with dead pixels. Called their returns dept. and without any hassles got my RMA# and sent it back for replacement. Replacement was sent the next day. I just got my   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Although no personal contact with ordering item it was a fairly good hitech ordering experiance.

by su_jump, November 2, 2003
Ordering is simple and accurate, dilivery was on time, customer service although no personal contact was established the hitech way of ordering was nice. Packaging of the item was not very well proformed, package was loose in larger box with padding for preventing damage was lacking in a major way. On a scale of 1 to 10 satisfaction was an 8.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I've always thought ordering online has been a risk, but after this very smooth transaction, I have   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Best place to buy.

by clarionhaze, August 17, 2003
Tech on Web was well worth my money. They're prices are great and shipping was extremely fast even   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
DO NOT order from TECHONWEB unless you enjoy experiencing the worst customer service of any online r   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
I ordered the Targus deluxe sport backpack from them at a great price with even a better deal on shipping (compared to others I looked at). I ordered on Wednesday, backpack came Friday afternoon using normal shipping rate (not two-day or anything like   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Buying from Techon.com was a great experience. I ordered a Kodak DX4330 digital camera. It came within 5 days and that's including a weekend. The shipping was fast for a great price. The product was packaged great and was in perfect condition when it   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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