TECHONWEB

this was a very easy transaction!!  the order was delivered very fast, as well......  i will do business with them again!!

 I would shop here again

TechOnWeb telephone customer service is excellent. Melissa Johnson was courteous, helpful, and prompt in addressing my concerns about a possibly defective product. Somehow she managed to get a replacement ground shipment to arrive the next day. Followup calls with her were also helpful, as she referred me to to the product helpline.

 I would shop here again

this company is a best company, but i have a suggestion.
in this BIZ time is so important and tech on web just ship by fedex. always i asked about cargo, but didn't get clear answer yet. speed of cargo so better for our job.

 I would shop here again

The right price for the right product - reasonable shipping costs, and delivered in a timely manner, well-packed as appropriate! Can't ask for more than that from any company, and TechOnWeb does just fine!

 I would shop here again

Inexpensive and fast. Good selection, easy ordering, and reasonable shipping. No problems so I did   Read full review...

 I would shop here again

Everything was at my "Fingertips"; The packages came super fast; The only problem? I don't have enough cash to continue shopping. You can tell "TechOnWeb" I say.. Thank You!; Love You Guys!

 I would shop here again

Overall I had a good experience. The product was as described, good price, and fast delivery.

The reason I rate them 4 instead of 5 stars is because of their shipping info. They required a signature on this shipment, but did not provide the shipping info until 4 hours before it arrived. Either they need to drop the signature requirement or provide the shipping info much sooner.

I order a lot of items online and almost without exception I receive the shipping info before the item is even picked up. There is no reason Techonweb can't do this.

 I would shop here again

I was very impressed with TECHONWEB because they shipped my package fast. I ordered my Sony Portable DVD player on April 6 and I received it on April 9 so I was very impressed.

I had to sign for my package through FEDEX which was fine and the box it came in was not damaged at all. When I opened the box it was tightly fit in the box and it was packaged very well so I knew that my portable DVD player was safe.

I went online and tracked my package at the TECHONWEB website which led to the FEDEX website and I knew where my package was and when it would be at my front door so that was great.

I work at a college and I recommended TECHONWEB to some of the students and the staff I work with and I will shop with TECHONWEB again.   

I don't know why people can be so negative about this website, because if you had bad service it was probably YOUR FAULT in the first place.

 I would shop here again

Good, clear information, order handled promptly, arrived quickly

 I would shop here again

I used a few shopping bots to check on prices. TechonWeb and one other site had the best price with free shipping.  I liked the easy to use, clear website and the details on shipping.  We had already decided on what we wanted to purchase and it was easy to find the item we wanted by product number. The order process was simple and clear.  We got instant confirmation  (not unusual , but I liked that it was in the form on an invoice which is what we like to keep for our accounting records.
We got shipping info right away.We got the item (just as ordered) very quickly.   We would definitely use this site again and recommend it.

 I would shop here again

Prior to purchase, I had an experience via the telephone with the customer service which was very good and helpful. The wait times on the phone are not long at all. The agent-lady helped me completely resolve a purchase-related issue over the phone. Additionally, I am amazed by the fact that the item reached me the next day after I placed the order via free ground-shipping! Absolutely amazing!!!

I have been using the product for a week or so - no complaints yet. But just going by the level of customer service, if this is truly the level of customer service TechOnWeb provides consistently, I would have no hesitation in purchasing from them again and again, and recommending them to friends and family.

 I would shop here again

Had to call Customer service once and e-mail them once before I recieved my Tracking number, once I recieved the tracking number everything else went smoothly, no problems with transaction(paypal), shipment was ontime via fedex, product was double packaged, box was brand new never opened, product worked! Will shop here again no questions

 I would shop here again

I cannot recommend this vendor. I ordered a cartridge using the information on their page which turned out to be erroneous (Xerox 6350 cyan).  The cartridge arrived just fine and I experienced no problems in terms of getting it.  Since it was after the 20-day return period, they would not even do an exchange though I explained to them that you don't install a new cartridge until the old one expires.  My printer told me it did not support the cartridge, so I was not able to print even one page. So the cartridge remained completely unused.  Still, no willingness to consider an exchange. I was able to engage customer support by phone and email, but, though initially cordial, eventually the service rep. accused me of "blackmail" when I told him I would write a negative review of the site. Unprofessional, to say the least. Stay away from this vendor!

 I would not shop here again

Product arrived sooner than I expected and in perfect working order. It was a very easy transaction and they had the best price I could find. I've since bookmarked them.

 I would shop here again

I was very happy with TechOnWeb.  My order not only had no tax and free shipping, but was the best price I found of the web!  The shipping was very fast.  I wish all online vendors operated like TechOnWeb!

 I would shop here again

We chose TechOnWeb for our new HP printer because they offered the best pricing/delivery options and were "Best Rated" as a vendor.  Communications from TechOnWeb were more than satisfactory, and the item actually arrived by FedEx in two days, ahead of schedule - and in its own/sealed box.  After opening the box, some of the parts appeared to be have been possibly re-packaged, but if so, the job was done so well we could not say for sure.  Nevertheless, the printer was complete and worked fine after assembly and installation.

 I would shop here again

Easy to find what I wanted and place my order. Shipping was lightning fast!! Did I mention the great price I got also?? I'll definitely buy from them again.

 I would not shop here again

Most inexpensive HP PC2-6400 2Gb that I could find on the Web.  Ultra-quick and accurate shipping.  All was as advertised.

 I would shop here again

Great experience.  Good website, fair price and super fast shipping.  A great web merchant.  Would buy again without reservations.  Recommend highly A+++++ 

 I would shop here again

Shipped on time and at the best price.   Would shop here again.

Easy to use website.  Free shipping.  No problems at all.

 I would shop here again

Do not trust TechOnWeb.com!!!!!! I placed an order for a new PC which was in stock on Dec. 23 which was immediately charged against my credit card and a paid order confirmation was sent to me that same day sting that shipping   Read full review...

 I would not shop here again

Techonweb is new to me, but seems to be a promising choice in future.

 I would shop here again

Poor. I placed an order on Sunday expecting it to be processed and shipped on Monday or Tuesday, by Wednesday Ii havent heard a word so sent e-mail,Thursday got a reply saying my order had be sent to warehouse and would be shipped Friday, (WOW) great job!!!!.
package didnt leave there city till Saturday, scheduled for delivery this
Friday. Almost two weeks??? The only reason I bought from them was the price, I could have bought else where for a few dollars more and had it the same week. All the reviews I had read before ordering
from them were all very positive??

 I would not shop here again

Tracking, lagged a little. Location of packaged, not updated in a timly manner.

 I would shop here again

This store had the best price on the Web for the item I needed. Navigating through the web site was quick and easy. The item I ordered was delivered a day before I expected it. I am happy with Techonweb and would order from them again.

 I would shop here again

Excellent delivery and processing ease. I placed the order and received the product within a couple of business days. The ordering process was very smooth and efficient and the shipping costs and tax was clearly stated. The TechOnWeb, web site was   Read full review...

 I would shop here again

Good

 I would shop here again

Extremely efficient. No problems at all. Order arrived sooner than promised.

 I would shop here again

EXCELLENT delivery... far faster than I expected, and in fine condition.

 I would shop here again

good to work with.

 I would shop here again

Amusingly, I found them searching for an item they /didn't/ have. I was looking for toner for a Magicolor 2430DL, nix, this they didn't have, but the format of my search brought them up anyway, and what they /did/ have was the Duplexer unit at about /half/ the cost of anyone else. I thought about it, searched some more, kept their screen up while doing so, thought some more...

Ordered the Duplexer. They sent some nice emails welcoming me to their customer base and informing me of shipping status, tracking codes, the good stuff. Product arrived the day they predicted Fedex would deliver it, right about lunch time. Took a bit to figure out all the installation stuff, but that's nothing to do with TechOnWeb. Unit works /fine/.

 I would shop here again

Melissa from TECHONWEB customer service was fantastic in responding and correcting my order after I received CDs instead of a blue tooth headset which I originally ordered.

She was very helpful in expediting the correct order and kept me informed every step of the way. She turned a what could have been an ugly customer service situation into a pleasant one.

Thanks Melissa! PauLZ

 I would shop here again

Prices are very reasonable and the shipping is fast. Great service.

 I would shop here again

The receptionist gave me confidence in the company.

 I would shop here again

Great price and timely delivery.

 I would shop here again

great price and good service

 I would shop here again

TERRIBLE Experience. I emailed Techonweb before purchasing to see if an item (WD Velociraptor) was OEM or retail. I was advised it was retail, but I received the OEM version. It took me 3 phone calls and 7 emails to return the item, and they wanted me to pay return shipping even though it was their mistake. Also, the $300 hard drive I ordered was shipped in a card board box with no protective packing material!!

 I would not shop here again

The only problem I have experience was the time I took to fill out the form because I never took a keyboarding course. I am a two finger typist. The rest was easy. I am a former college professor who taught e-business. They have passed all of my   Read full review...

 I would shop here again

Had to return item for a different model. The process was simple and there was no difficulty at all.

 I would shop here again

Overall, the customer service was good, including: quick confirmation of order via e-mail and FedEx tracking number.
My notebook computer was delivered in 5 business days in excellent condition.

 I would shop here again