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Sur La Table

Sur La Table
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 4
Customer Service 2
See all Sur La Table listings

Read 974 reviews
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Showing 1 - 40 of 974

 
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Very Fast and efficient. Nice...

by Sur La Table Shopper, December 30, 2009
Very Fast and efficient. Nice merchandise.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Although I didn't get the information...

by Sur La Table Shopper, December 29, 2009
Although I didn't get the information to update my shipping, my package arrived before the promised date, in perfect condition, and was quite a winner with the gift recipient!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

after i found the item on the website,...

by Sur La Table Shopper, December 29, 2009
after i found the item on the website, it was excellent

  I would shop here again
Overall Rating: 4/5.0 store rating
 

We were to receive our order in 2...

by Sur La Table Shopper, December 29, 2009
We were to receive our order in 2 business days, but it actually took three...not bad considering the third day was Christmas Eve when it arrived at 4:30 P.M. We are pleased with the item and the shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Graet prices on gift items

by Sur La Table Shopper, December 27, 2009
Graet prices on gift items

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The website was very easy to navigate -...

by Sur La Table Shopper, December 26, 2009
The website was very easy to navigate - the best I used this Christmas. Great improvements since the last time I tried to use it several years ago.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I could not find mixing bowls I had...

by Sur La Table Shopper, December 26, 2009
I could not find mixing bowls I had seen in the store so I will have to go back into the store to see if they still carry the items.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I used the website. My gift cards...

by Sur La Table Shopper, December 25, 2009
I used the website. My gift cards arrived on time and were for the amounts I purchased. Hopefully, they will work when they are redeemed, but I have no reason to believe that they won't. So far, so good--I am pleased!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I bought the Cuisinart Soft Serve Ice...

by Sur La Table Shopper, December 25, 2009
I bought the Cuisinart Soft Serve Ice Cream Maker for my two sons and their families for Christmas. They both love the product. It is was so easy to assemble, use and clean up. I would highly recommend this product to all ice creamer lovers out there!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It arrived in a timely fashion.

by Sur La Table Shopper, December 24, 2009
It arrived in a timely fashion.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I enjoy going to Sur La Table stores in...

by Sur La Table Shopper, December 24, 2009
I enjoy going to Sur La Table stores in person, but I don't live close to one so I seldom get to go. I realized by purchasing on line I can still enjoy the quality products. The time & money I save by not driving makes up for the shipping expenses.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Call taker was pleasant and the product...

by Sur La Table Shopper, December 24, 2009
Call taker was pleasant and the product I ordered was in stock. Received parcel within the time frame.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Quixk shipping and found exactly what I...

by Sur La Table Shopper, December 24, 2009
Quixk shipping and found exactly what I was looking for.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to shop on line, quick shipping....

by Sur La Table Shopper, December 24, 2009
Easy to shop on line, quick shipping. Overall service was what I expected it to be.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent experience

by Sur La Table Shopper, December 24, 2009
excellent experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I was not provided a summary of my...

by Sur La Table Shopper, December 23, 2009
I was not provided a summary of my purchase & total cost after making my purchase online. I sent an e-mail to question the completion of my order, and received a prompt reply with my order number for tracking purposes. I am very pleased with my purchase!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I placed a double order and the one...

by Sur La Table Shopper, December 23, 2009
I placed a double order and the one order was cancelled without incident. Sur la Table made my errro easy to fix. Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It's the first time I've ordered from...

by Sur La Table Shopper, December 22, 2009
It's the first time I've ordered from Sur la Table and I would do so again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a great site, no problems,...

by Sur La Table Shopper, December 21, 2009
It was a great site, no problems, however, I just needed one thing and I could have purchased it in a local store.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received everything in one box and...

by Sur La Table Shopper, December 21, 2009
I received everything in one box and the packing was done well. It was on time and ready to be wrapped!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service, speedy delivery.

by Sur La Table Shopper, December 20, 2009
Excellent service, speedy delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product, excellent service.

by Sur La Table Shopper, December 20, 2009
Excellent product, excellent service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i did not receive a conformation email....

by Sur La Table Shopper, December 19, 2009
i did not receive a conformation email. Took two weeks to get the tea pot and the flatware has not come yet. I waited as long as i could and now have moved to oregon from eureka Ca. My freand is going to forword the flatware to me ;I hope. That was 4 weeks waiting and first i was told that bthe teapot was on back order and the flatware was on its way by fed-ex. But the teapot came and you sent it by ups. It would be nicer to know which carrier has the pacages so then i could track them. I will mnot shop with you again. gaby

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I ordered a wreath on December 9th to...

by Sur La Table Shopper, December 19, 2009
I ordered a wreath on December 9th to be delivered as a gift. It is December 19th and I never received any tracking or followup on the order and am not even sure if it delivered. I wasn't able to use my order number on the Sur La Table website to find any info out. I sent an email this morning to customer service to investigate and will wait to see if there is any response. Not very happy at this point. Order Number: 890373

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

It was a very interesting site and I'll...

by Sur La Table Shopper, December 19, 2009
It was a very interesting site and I'll use it again. Had a little trouble locating the item I was specifically looking for but in review, it worked out just fine.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am sometimes disappointed about the...

by Sur La Table Shopper, December 19, 2009
I am sometimes disappointed about the quality of certain ceramics, particularly the Italian ones...bad glazing. In the past if I received broken pottery items, they were very good about replacing; but the last things <small Italian pitchers> were just bad quality. <They might not have been literally the last items purchased...I simply cannot remember>

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My shopping experience was very...

by Sur La Table Shopper, December 18, 2009
My shopping experience was very efficient.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quality products. Quality operation.

by Sur La Table Shopper, December 18, 2009
Quality products. Quality operation.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Found it. Ordered it. Got it!

by Sur La Table Shopper, December 17, 2009
Found it. Ordered it. Got it!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Receiving the email notice of specials...

by Sur La Table Shopper, December 17, 2009
Receiving the email notice of specials offered, I was able to quickly process the order and not worry about having to go into the store. I received my order without any problems, and in time for the holidays. The online SurLaTable emails, allowed me to decide on a purchase/gift without much thinking...1-stop shopping which I like very much.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by Sur La Table Shopper, December 17, 2009
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Products in stock, and they arrived...

by Sur La Table Shopper, December 17, 2009
Products in stock, and they arrived within two days.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great website, easy purchasing...

by Sur La Table Shopper, December 17, 2009
Great website, easy purchasing procedure, quality product, timely delivery. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great customer service. Quality...

by Sur La Table Shopper, December 16, 2009
Great customer service. Quality products

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Only disappointed in the packaging of...

by Sur La Table Shopper, December 16, 2009
Only disappointed in the packaging of the knife. Cheap plastic and unacceptable to give as a gift. Needed to remove it from plastic shell and repackage to make it appear it came from Sur La Tab. I expected it not to look like it came from Bed Bath and Beyond and anticipated a classy box. Very disappointed.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The telephone number to customer...

by Sur La Table Shopper, December 16, 2009
The telephone number to customer service went to some answering service who turned out not to be a correct customer service number. There were no recommendations on the size of plates that would fit the plate server and so I had to find the number to an actual store to ask and it was such a pain I almost didn't even want to order. I more than likely will not shop online at this store because it was supposed to be handy, and the online site has poor item descriptions, not enough info on things. The cookie cutters came in 2 pieces the middles not attached. Okay, this was not mentioned online, more pieces I have to keep track of and a pain in positioning while cutting the cookies out. Not a good experience for me. sorry.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent as always :)

by Sur La Table Shopper, December 15, 2009
Excellent as always :)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All fine except they didn't honor the...

by Sur La Table Shopper, December 15, 2009
All fine except they didn't honor the price in their November catalog on December 3. We hadn't received the December catalog (didn't even know they printed them monthly). Their website price didn't match the catalog. Kept us on hold for over five minutes. A big pain.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I was able to locate the item I wanted...

by Sur La Table Shopper, December 15, 2009
I was able to locate the item I wanted using the stock number. I had purchased 2 dish towels earlier in the day at a store, and wanted more.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good

by Sur La Table Shopper, December 15, 2009
Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

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