Staples

I had a mixed experience at Staples Online Store. by modernmarvel, May 18, 2003
I really expected more from Staples.com. They are a large chain with a lot of competition but they act more like an unprofessional start-up. I encountered errors at every step of my order. SHOPPING AT STAPLES Staples is a large chain of brick and   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Very Satisfying by sleeplessinpa, April 24, 2003
I ordered my Micro Roll-N-Scroll online, I typed in my credit card information, and received my order confirmation number. The next day, I received my order on time as scheduled delivered by the   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

My first choice when buying for my business by suesi, April 21, 2003
I live in a rural town and online shopping is a MUST for me. I have been very pleased with the selection and price of supplies I get from Staples.com over others I have ordered from. I get my order in 1-2 days ALWAYS and because I order $50 or more, I   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

A Wonderful Store - My business couldn't live without it by mcgiroux, March 22, 2003
Staples Online Store is great. I buy most office supplies for my workplace as well as for my home based business from them (the only things I do not buy there are the very few things they do not sell). Their prices are usually very reasonable, and they   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

EXCELLENT! by togasports, March 13, 2003
I LOVE STAPLES their service is Great everything i buy if i can get it at staples I do. I recieved my order within 3 days and everything with it was   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I'M STUCK WITH STAPLES by Donnie013, February 5, 2003
There are too many times when I see myself running out of supplies that I could just scream. My problem is that I get too busy to keep tabs on the things I need until it’s almost too late to run to the store – which, by the way, I seldom make   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples Online Store is a Staple in My House by jo.com, January 24, 2003
I am reviewing Staples.com a store my husband often orders from because there are often shipping charge specials or free deliveries on items over $50.00. This was my first time using the site. He likes the site a lot. About   Read full review...  I would shop here again	Overall Rating: On-time delivery:

They charged my card, my order shows as SHIPPED and my order never shipped. by sslguy, January 14, 2003
Their website gives you wrong info about order status (funny thing is they know about it and they have a disclaimer to address this). I ordered digital camera on 01/02/2003, order status showed as camera SHIPPED. Never got a tracking number, Had to wait   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Failed to deliver purchased product. by bababuoy, January 12, 2003
ordered a canon s30 for only $349-20 web discount. online transaction when smoothly and i got and printed a receipt. product not delivered in 3-5 business days as stated. called 800 number and told there was a "web error". they were out of the camera   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Lightning fast delivery! On-Line Rebates! by kariann118, January 7, 2003
My experience with Staples.com was an excellent one. I bought 3 items yesterday, and they all arrived today! Free delivery, an extra $20 off my $100 purchase! Wow they are good! They got the order exactly right and everything came in mint condition.   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples - Stop-by for an argument by millionmiles, October 6, 2002
I ordered a printer from these guys on-line having shopped around for price and availability. Ultimately, they had a higher price than competitors (almost $100), but would deliver the item free the next day and confirmed this via their on-line customer   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Immediate Gratification by stephdray, September 28, 2002
I recently purchased a leather office chair, boxes of envelopes, paper, and some printer cartridges from Staples. Not only did everything arrive nearly overnight, but delivery was free. There were no errors in the order, the prices were very   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Fast and Convenient by france_a, September 25, 2002
I ordered my Visioneer Scanner from Staples. I was pleased with how fast I received both it and my Rebate check. I would definitely shop there   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples good for some, bad for others by jamesddd1, June 20, 2002
Staples a store that provides all the office supplies you would ever need. I have bought many office supply items from them some of which include: a shredder, paper, and electronic stapler. I have never had any problems with the delivery. Usually   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples Almost Made Me Not Get My Birthday Present! by amykhar, June 10, 2002
I shop quite a bit online, but I do not write a lot of online shopping store reviews. The plain truth is, most stores do not inspire me to review them. A typical shopping experience for me is: I go to the site; I find something I want to buy; I put it   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples is great by gnelson5271, June 8, 2002
While I have purchased many items in-store, this was my first purchase through Staples.com. In addition to some very good deals, Staples is known for being very good in handling their rebates - something other stores cannot say. They provide online   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I'm never shopping at Staples.com again!!! by sony2001, May 31, 2002
This review is on my first, and most likely last, shopping expirience at Staples.com. The entire process was a huge waste of time and is the second worst company I've dealt with online. (The first "company" almost stole $1,000+ from me, and did steal   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

You be the judge... by rfday65, May 21, 2002
I can best relay my experience with Staples.com by posting the email communications I've had with their customer service department... Email #1, after waiting several hours for a confirmation of my order, I sent:   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Staples "Ya, They Have That, and More" by sarajohn, April 29, 2002
Any time I have had an opportunity to shop at Staples shop Online, I have always had the privilege of finding exactly what I need. The service from the online store was extremely prompt and helpful. I recieved my product withing that   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples has it going on !! by sshort, March 17, 2002
Had some very bad luck with DigitallDiscovery.com, so I tried out Staples.com to see what they could do. I found the same digital camera (Fuji FinePix A101) through them with a free Smart Media card (after cupon) with a total price tag of $ 160.00 no   Read full review...  I would shop here again	Overall Rating: Customer service:

Great selection, lousy web site by travvller, February 3, 2002
I purchase a few thousand dollars worth of office supplies each year through staples.com for the small nonprofit I work for. For most of that time I would say that the prices were quite good, in part due to the great coupons they gave out.   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

NEVER A BAD EXPERIENCE by brad1986, January 5, 2002
I love staples. I am an extensive tech buyer and have never recieved such incredible service and respect from a custome relations team or speed in which my order was processed. Never think twice about using staples because they will always preform to the   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Nice site for office supplies by teddybear8, December 14, 2001
Bought some computer peripherals and cables from Staples since they got this nice coupon (10 off 50) and free shipping on orders above 50. Got the order pretty soon. But I found that one of the cable was not working and I wanted to return   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples.com (330 words) by soothsayer, December 11, 2001
The Staples retail stores are pretty good in terms of prices and selection, and convenient too with many branches located in my area. Online, the selection is the same as in the retail stores. What you can find in the stores, you can find online. Also   Read full review...  I would shop here again	Overall Rating:

Stick with the store. by moleed, December 7, 2001
Several years ago, I went online to Staple's to purchase items for my computer. Looking for ink for my Canon printer, I found none. They had some ink (maybe 3 brands) but not the one I needed. Not long after that, I tried to compare prices on   Read full review...  I would not shop here again	Overall Rating: Customer service:

Can you hear me scream? by egale, December 4, 2001
I found an online $20 coupon off an order of $100 or more for Staples.com. I was in the market for a Sound Blaster Audigy sound card so this seemed like a good deal. I checked their web site and they had the card for $99.98. Card showed as in   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Staples.com - Solid Online Store for all Your Office Needs. by CyndiA, November 29, 2001
Staples is a dot com survivor. If you shopped until your mouse drooped the last couple of years, then you’ll know that many companies bit the big byte and went to the great net store graveyard (and left folks stranded with unfilled orders and other   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

It's A Hate/Love Relationship with staples.com by kirbydog, September 26, 2001
On the one hand, the free delivery for orders over $50 is great. Their 'no questions asked' return policy is wonderful and so easy. There is a much larger selection of merchandise sold online than in their physical stores, if you know how to search the   Read full review...  I would shop here again	Overall Rating:

"Out Of Stock" - An Unfortunate Part of My Staples Experience by tkerodd, August 29, 2001
Technology and office supplies seem to go hand in hand. So when brick and mortar stores began setting up Internet sites to pick up business, it is only natural that the office supply chains were quick to establish a presence online. Staples is one of   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Better Experiences with the Competition by spurkey, August 24, 2001
If you can go to a retail Staples, find what you are looking for yourself, sometimes you will get good help, you're OK. My online experience with Staples.com has been the most frustrating of any online retailer I ever did business with. I am glad to do   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Staples.com by blueyedgirl47, August 23, 2001
My company uses www.staples.com all the time. We get everything from breakroom supplies to shredders and laminators and have never had a problem. They email a confirmation for all that you've ordered, and tell you how long it should take for it to   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples.com : My shopping heaven by ravynwolfe, August 22, 2001
Staples.com has long been my favorite place for office and home supplies. I have found the most items imaginable at a FRACTION of the cost of other stores. The One Day delivery is amazing and REALLY tips the scale in their favor. I ordered a set of   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Best Online Experience I've Had Yet by lcheng, August 14, 2001
Just after buying at Staples.com several months ago, I wanted to post at Epinions because my experience was so positive. However, at the time, there was no category for Staples.com. I wrote a review and saved it anyway to post on the Usenet or anywhere   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Staples Stinks by eholmes1, August 12, 2001
This has to be one of the worst online office-supply stores around. I have never, not once, had them properly deliver my order- not my own personal orders or orders for my company. I stopped using Staples over a year ago now. I was a   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Why I will never shop at this Site by LionsCub, August 3, 2001
Staples is by far the worst online vendor I have ever dealt with! In the last few years I have made a countless number of purchases on the Internet. I have bought everything from my books for school to a laptop with out stepping away from my   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

STAPLES OFFICE SUPPLIES : A Scammers Haven and A Business Owners Delight by phineaskc, July 31, 2001
I first discovered Staples.com after a friend e-mailed some great offers that the site was having at the time. Some of these offers seemed too good to be true but she insisted they were valid so I visited the site. With the information my friend   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

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