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Standsand Mounts.com

Standsand Mounts.com
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 4
Customer Service 4
See all Standsand Mounts.com listings

Read 139 reviews
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Showing 121 - 139 of 139

 
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Aboout what I expected. No problems,...

by Standsand Mounts.com Shopper, February 26, 2006
Aboout what I expected. No problems, no hassles.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very happy with this vendor

by Standsand Mounts.com Shopper, January 23, 2006
very happy with this vendor

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very bad, AVOID this UNRELIABLE source, they are ignoring customers, didn't deliver the merchandise.

by issaepinions, August 21, 2005
My experience with Standsandmounts.com was extremely bad. The product has not yet delivered after 3 months. Communication with customer service didn't help. AVOID STANDSANDMOUNTS.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

They did a great job for me. The...

by Standsand Mounts.com Shopper, July 5, 2005
They did a great job for me. The product was shipped the same day and arrived promptly and in perfect order. I accedentally ordered the wrong color and had to E-mail them. They got right back to me and made the correction with no problem. Great product line, great customer service, excellent prices, and prompt shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

On the whole, my purchase experience...

by Standsand Mounts.com Shopper, June 6, 2005
On the whole, my purchase experience with StandsandMounts.com was a positive one. The shipment tracking could be improved (but wasn't necessary due to speedy delivery once the items were shipped). My only chief complain is that I ordered items that were all indicated as being "in-stock" at the time my order was placed. This proved to not be the case. A portion of my order was shipped about two weeks after the first. Aside from that minor quibble, I would not hesitate to shop with this online merchant again.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 3/5.0 store rating
 

The merchant delivered the product as...

by Standsand Mounts.com Shopper, June 2, 2005
The merchant delivered the product as advertised and on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

no problems with locating and making...

by Standsand Mounts.com Shopper, May 30, 2005
no problems with locating and making puchase good dealing with merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

efficient, timely,and it's what I...

by Standsand Mounts.com Shopper, May 28, 2005
efficient, timely,and it's what I wanted Good

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

selection was great and shipment went...

by Standsand Mounts.com Shopper, May 24, 2005
selection was great and shipment went very smooth.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I am very satisfied with the product...

I am very satisfied with the product and the price.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good selection of products. They could...

Good selection of products. They could have improved telling us when to expect the merchandise up-front (when order was placed).

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

EVERY THING WENT AS IT SHOULD....

by Standsand Mounts.com Shopper, April 19, 2005
EVERY THING WENT AS IT SHOULD. EXCELLENT THATA ALL I HAVE TO SAY

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Surprised and Delighted

by ikidyounot, June 8, 2004
The Plateau TV stand we ordered arrived in three days, far earlier than anticipated. It was a pleasure working with Stands and Mounts. We made our decision over Memorial Day weekend and even though the telephone sales office was closed for business, David at Stands and Mounts responded quickly to our emailed question. They were very responsive and I was impressed by how quickly the order was processed and delivered. My experience was entirely positive and I would buy from these folks again. All I can say is I'm glad I didn't read some of the negative opinions previously shared on this web site. I might not have given Stands and Mounts the chance to excel. And excel they did!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Terrible customer service

by acmail, May 18, 2004
This merchant was the worst customer service experience I 've had on the internet. The product delivered was faulty and not fit to hold a TV. After a week and a half of frustrating email correspondence with rude customer service staff, I finally got them to arrange for pickup of the product as promised on their web site. Then after they received the product, another set of emails had to follow to actually get the money back for the product. I would avoid dealing with this company at all costs! Worst internet purchase I have ever encountered over years of shopping!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Never Again - TERRIBLE Customer Service

by suskaggs, February 20, 2004
Horrible customer service. I ordered an item that was mis-shipped, and I tried to contact them via phone and email for almost 4 full days before someone finally called me back - and at that point they told me I was rude. They don't answer their phone, you have to leave a message - but then they don't call you back until you leave multiple (increasingly frustrated) messages. They want you to email, but they don't respond to those either. I am sure the product is fine - but their response rate and business practice is weak. There are so many other vendors to sell this - order from someone else. The free shipping isn't worth the hassle. Crazy that the man told me that the shipping mix up was my problem since I had bought the product.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

STAY FAR AWAY! - WORST SITE I'VE EVER DEALT WITH!

by boozallen, December 30, 2003


The site NEVER delivered what they promised. Never returned any calls after I placed my order AND STILL tried to charge my card.

These guys are CRIMINALS and CROOKS!

STAY AWAY!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Horrible experience and customer service!! Never again!!

by moeronn, December 10, 2003
I ordered a TV stand from StandsandMounts.com and it took several calls, many e-mails and two weeks for them to tell me it was not in stock. I asked them to send the stand out via overnight or next day service once the stand arrived to their warehouse because I wanted the stand before a scheduled party at my place. They said 3 day was the best they could do. The manufacturer then told them they would not receive the stand for a few more weeks, so StandsandMounts decided to cancel my order. I did not want my order canceled. When I e-mailed them to reinstate the order and found that they raised the price on the stand by almost $100 they said they are invoking their right to canceling any order for any reason. They never told me the stand was out of stock. They never told me the price was wrong. They just treated me extremely poorly and canceled my order. If you like to be treated like a doormat, then shop here. If you believe you are entitled to be dealt with honestly, then look elsewhere.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
I have shopped at Stands and Mounts before and have had the same great experience. This last time I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
This site had a great selection of products. The descriptions and dimensions given were accurate an   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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