SitStay.com

Great vendor; service is prompt and the selection is great

 I would shop here again

Great selection and customer service. I only wish there was more coupons or free shipping.

 I would shop here again

perfect

 I would shop here again

This is third time i have had the pleasure of ordering from SitStay.com and I am sure I will in the future because they have the items i need for my furry children. Susan Derryberry

 I would shop here again

I have purchased from Sit Stay previously, several times, and I have had only great service and have received quality products each and every time. This company could give lessons to a few other firms about the proper way to deliver customer service and the benefits of doing do. Thank you. Helen Sanders

 I would shop here again

Found what I wanted and ordered it on the internet. No problems.

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good service

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My pup enjoyed opening the box since it had a treat inside. Nice touch!

 I would shop here again

i have bought from SitStay several times and will continue to do so. I also recommend them to friends because they have the best selection of collars and leashes and their service is great. They also carry items I can't find any place else.

 I would shop here again

I use only premium brands, and usually purchase my dog and cat food from local sources, but am frequently disappointed when some items are not carried, or are out-of-stock. On a whim, I searched the internet for the brands I needed and found SitStay. I found EVERYTHING that I wanted, and more. The prices were fair, the site is easy to use and enjoyable. My items were well packed and shipped promptly. Great site - wonderful experience. My pets and I are very happy with SitStay. We come. We Sit. We Stay. Thank you!

 I would shop here again

I have been very satisfied with my experience with SitStay.com. The selection of pet products is extensive, the site easy to navigate, and the shipping prompt and timely. I will certainly shop with SitStay.com again very soon! Thank you.

 I would shop here again

excellent service

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they have always been excellent. thanks, christy

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Perfect...T-shirt was sturdy...Bed was beautiful

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It's fun to shop there--all sorts of doggie references in the checkout as well as the product descriptions.

 I would shop here again

Ordering at SitStay.com was quick and easy. Shipping was super fast!

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I really believe in their products and their work ethic every other time that I have used them. Nothing has ever gone wrong and I have always been happy with them. To date they still owe me a credit, which still hasn't been resolved. Still, that does not negate the postive times I have received good customer service from them. The one thing that irked me was that Lucky, my service dog, had just graduated and we wanted to put on his new vest without IN TRAINING on it at his huge party. Needless to say that was a tad bit embaracing for me and Janine. Lucky didn't care. Haha. We just over look these parts in life and move on but it was supposed to be a centerfold of the party. It was ordered 2 weeks in advance. The new one says "One size fits all, but my dog is a Bichon and detects when I am about to have a seizure. The velcro doesn't fit, I am going to have to hem it and put more velcro on it and snaps on the bottom so it stays on. They respond via email but it was frustrating for me because sometimes my email works and sometimes it doesn't. It would have been nice to have just called--That was the biggest hang up for me. All in all I will continue using their services as they are a home based family run group and except for one time out of like 20, has always produced top notch service to me. Thank you for asking me about this company.

 I would shop here again

It is very easy to purchase from this merchant. Everything about them is professional and accurate. I have used them a number of times and will always go back to them. A great place to shop!

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Very happy. Easy to navigate website. Fast shipping.

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Very pleasant

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I have purchased stuff for my dogs from SitStay for years and have never been disappointed by the quality or service. I recommend them to everyone I know!

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I was very pleased with the special discount offered. That was my incentive to purchase from SitStay.

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Have always had good service from this company - have used them on several occasions.

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Very prompt! Received exactly what I thought I was purchasing.

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SitStay.com is a great resource for all kinds of dog-related items. I was even able to find replacement balls for one toy so I didn't have to buy the toy again!

 I would shop here again

It's always a pleasure dealing w/SitStay.

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Okay inventory with slightly better than average prices but don't use to buy anything you might need to return.

Customer service is responsive when it comes to facilitating taking orders (i.e. getting your money) but extremely inflexible when it actually comes to servicing customer needs.
 
Misleading returns policy; will do anything to get out of refunding your money.  Donation policy for refunds is a scam preying on the good nature of pet owners (unwilling/unable to provide proof of donation).

 I would not shop here again

I appreciate the trackable package. Love the website and the wide selection of high quality products. I also like that they support rescue groups. Thanks for having such a wonderful place to shop and sending great newsletters. Lynn & Tooka (human & beloved adopted mutt)

 I would shop here again

I found the toy for my dog that was difficult to find. It was at a good price and the shipping was fast. When I got the product, I was very pleased at the superior quality.

 I would shop here again

great selection great service

 I would shop here again