Signature Hardware

Signature Hardware
 
Average Rating: 4.65/5.0 store rating
Customer Service 2
On-Time Delivery 2
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I have purchased from Signature...

by Signature Hardware Shopper, October 4, 2012
I have purchased from Signature Hardware several times both on-line and by phone and have nothing but praise for the company.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Question #6 does not apply to my...

by Signature Hardware Shopper, September 26, 2012
Question #6 does not apply to my purchase. No rebate was involved.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super super place to shop!! Customer...

by Signature Hardware Shopper, September 26, 2012
Super super place to shop!! Customer service terrific helping me find odd sized product I needed (they had it, I just couldn't figure out what would work) First time I have shopped with Signature and so very very pleased!! And free shipping with low purchase amount. I could not be more pleased with the products, the service etc. Will be my new "antique" shopping site!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My problem is with their online...

by Signature Hardware Shopper, September 24, 2012
My problem is with their online ordering forms rather than their service. While ordering a circular needle there are three or four drop down order options. These drop down menus change your selection if you use your scroll button. I had my initial order length of cable changed. I returned item and paid for more shipping then the length of the needle was wrong. At that point I gave up. Yes, it's my responsibility to check my final order but it shouldn't be so easy to screw their order process up! Twice! And, you will ask I'm sure, I am very internet savy and order online all the time. I've been online since the late 1980s.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent

by Signature Hardware Shopper, August 27, 2012
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

SignatureHardware, quality merchandise...

by Signature Hardware Shopper, August 20, 2012
SignatureHardware, quality merchandise ,good prices, and exelant shipping Ill be shopping with you again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Your chat online very helpful and...

by Signature Hardware Shopper, August 20, 2012
Your chat online very helpful and having a REAL person on the phone exceptional.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Items look great--I'm satisfied.

by Signature Hardware Shopper, August 14, 2012
Items look great--I'm satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The online purchase was easy and the...

by Signature Hardware Shopper, August 3, 2012
The online purchase was easy and the service and delivery was great.I received everything on schedule.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I found just what I was looking for -...

by Signature Hardware Shopper, July 24, 2012
I found just what I was looking for - an unusual size shower curtain and liner that fits perfectly in my basement shower stall!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good Price, arrived very quickly....

by Signature Hardware Shopper, July 22, 2012
Good Price, arrived very quickly. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

So happy they had the size of shower...

by Signature Hardware Shopper, July 21, 2012
So happy they had the size of shower curtain I needed. Maybe they will have more colorful choices or varieties in the future?

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was exactly what I was looking for.

by Signature Hardware Shopper, July 18, 2012
Was exactly what I was looking for.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

High quality merchandise at excellent...

by Signature Hardware Shopper, July 17, 2012
High quality merchandise at excellent prices

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I didn't know that such a shape...

by Signature Hardware Shopper, July 15, 2012
I didn't know that such a shape rod existed. We have been using cobbled pieces. The rod is beautiful and more than I would have hoped for.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything about the 'Shopping...

by Signature Hardware Shopper, July 9, 2012
Everything about the 'Shopping Experiance' was excellent. It was the product that did not meet our expectations. Signatures staff was very easy to deal with and accomodating concerning the return of the unacceptable items.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Updated via email of product delays but...

by Signature Hardware Shopper, July 2, 2012
Updated via email of product delays but continuous product delays are very frustrating. Canceled part of my order today due to the third product delay.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Upon receipt, discovered item color was...

by Signature Hardware Shopper, June 30, 2012
Upon receipt, discovered item color was incorrectly marked on packing carton. Talked with Beth B in customer service about issue. Her response was "first class". We received item in correct color and had disposition guidance for incorrect item. Completely satisfied with overall transaction - well packed, shipping was quick, able to talk with english speaking customer service on issue, 100% satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy ordering process. Was kept aware...

by Signature Hardware Shopper, June 29, 2012
Easy ordering process. Was kept aware of progress o when product would be received .

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fake metal pulls

by smithers321, June 27, 2012
The vanity I bought for a bath remodel from Signaturehardware.com had fake metal (i.e., plastic) drawer and dool pulls.  Looks so cheap.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I have bought several items from this...

by Signature Hardware Shopper, June 26, 2012
I have bought several items from this company. The send purchases in a timely manner. The items are always as described. They also carry lines of very unique items.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have purchased several pieces of bath...

by Signature Hardware Shopper, June 21, 2012
I have purchased several pieces of bath hardware and a door knocker. All were of high quality and I am very well satisfied. Your customer service is exemplary. I shall return

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by Signature Hardware Shopper, June 10, 2012
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The 2nd chair we received was dusty and...

by Signature Hardware Shopper, June 10, 2012
The 2nd chair we received was dusty and didn't have the dowels covering the hardware which is something my husband can fix. The1st one we received was perfect but not this one.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good experience and good quality

by Signature Hardware Shopper, June 10, 2012
Good experience and good quality

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was fine, but the web site is kind...

by Signature Hardware Shopper, June 6, 2012
It was fine, but the web site is kind of confusing and I had some trouble finding the product.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very nice selection

by Signature Hardware Shopper, June 1, 2012
Very nice selection

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Vey good

by Signature Hardware Shopper, May 29, 2012
Vey good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

poor quality product! No return policy...

by Signature Hardware Shopper, May 22, 2012
poor quality product! No return policy does not encourage me to order anything else.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I have never received the product and...

by Signature Hardware Shopper, May 21, 2012
I have never received the product and have not heard from anyone. What's up?????

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

thanks for the fast and excellent...

by Signature Hardware Shopper, May 18, 2012
thanks for the fast and excellent service and delivery. I will recommend this store for friends and for everybody

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have purchased numerous items from...

by Signature Hardware Shopper, May 14, 2012
I have purchased numerous items from Signature Hardware and have always found their service to be prompt, their staff to be extremely helpful and their prices to be very competitive. I am very pleased with the value I have received.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It is our second purchase, and we found...

by Signature Hardware Shopper, May 13, 2012
It is our second purchase, and we found it pleasing. Good job! Would recommend your company to others.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Product description was complete and...

by Signature Hardware Shopper, May 13, 2012
Product description was complete and accurate, easily purchased, shipped on time, and was packed more securely than anything I have ever had shipped.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

We are very pleased with the quality of...

by Signature Hardware Shopper, May 11, 2012
We are very pleased with the quality of the items we ordered and how quickly they arrived. We will definitely order from Signature Hardware again. They have exactly what we were looking for and the prices are very reasonable.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy ordering, high quality, excellent...

by Signature Hardware Shopper, May 11, 2012
Easy ordering, high quality, excellent prices and the merchandise arrived 2 days earlier than expected with free shipping!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Simple, effective, good quality, on...

by Signature Hardware Shopper, May 10, 2012
Simple, effective, good quality, on time, satisfying

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The only problem incurred is that they...

by Signature Hardware Shopper, May 4, 2012
The only problem incurred is that they shipped via FedEx, which is the specific carrier that I asked that they NOT use because FedEx will not deliver to a USPS post office box and the FedEx home delivery driver always leaves the package on my neighbors porch, not mine. However as a result of the tracking information provided I was able to have a detailed discussion with the local FedEx office and the package arrived at my door this time.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Two lounge chairs arrived damaged (one...

by Signature Hardware Shopper, May 1, 2012
Two lounge chairs arrived damaged (one minimally, the other significantly). Customer service rep was helpful but lacked phone skills. Each of my calls was followed up by ban E-mail. I would purchase from this vendor again because the problem was resolved fairly.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

experience was good

by Signature Hardware Shopper, May 1, 2012
experience was good

  I would shop here again
Overall Rating: 5/5.0 store rating

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