Signature Hardware

Signature Hardware
 
Average Rating: 4.65/5.0 store rating
Customer Service 2
On-Time Delivery 2
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i am a repeat customer

by Signature Hardware Shopper, June 23, 2013
i am a repeat customer

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent folks, very professional

by Signature Hardware Shopper, June 10, 2013
Excellent folks, very professional

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great service and exceptional quality...

by Signature Hardware Shopper, June 9, 2013
Great service and exceptional quality merchandise.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered brackets on two separate times...

by Signature Hardware Shopper, May 25, 2013
Ordered brackets on two separate times and both times my orders were processed and shipped out the same day.Both of my orders were exactly what I was expecting. I will definitely order from Signature Hardware again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience and definitely would...

by Signature Hardware Shopper, May 13, 2013
Great experience and definitely would shop here again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Loved the catalog sent with the...

by Signature Hardware Shopper, May 9, 2013
Loved the catalog sent with the package. Many nice things to choose from. The order was packaged for protection of the merchandize.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I did not know anything about Signature...

by Signature Hardware Shopper, April 29, 2013
I did not know anything about Signature hardware until I was looking for air duct grills for my at home office. They have a wonderful selection and the prices vary so you can find something comparable to your needs. They ship very fast and the info on tracking is excellent. I would definitely recommend this company and will shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This was a very pleasant experience....

by Signature Hardware Shopper, April 20, 2013
This was a very pleasant experience. They had a wide variety of product to choose from. It was very hard to find a sink in the size that I needed. I am really pleased with the product, and the delivery time was awesome. I would definately encourage anyone doing a remodel project to shop here. A shopping experince!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wonderful Product, fit perfectly and we...

by Signature Hardware Shopper, April 14, 2013
Wonderful Product, fit perfectly and we were able to match the color exactly for the restoration of the 10/14/1900 tub. It was easy to install and just perfect to bring the grandjuer back to this tub. Shopping and shipping were fast and super easy, prices were comparable, and I will shop at this store again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very easy and satisfied

by Signature Hardware Shopper, April 12, 2013
Very easy and satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order went as expected. No problems or...

by Signature Hardware Shopper, April 9, 2013
Order went as expected. No problems or complaints!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was easy.Beautiful products.

by Signature Hardware Shopper, April 7, 2013
It was easy.Beautiful products.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quality merchandise and excellent...

by Signature Hardware Shopper, April 6, 2013
Quality merchandise and excellent service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good quality

by Signature Hardware Shopper, April 3, 2013
Very good quality

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good experience.

by Signature Hardware Shopper, April 2, 2013
Good experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The first sink finish that I ordered,...

by Signature Hardware Shopper, March 8, 2013
The first sink finish that I ordered, the merchant said was backordered. For 6 months I received a monthly email noting that the sink was still backordered and that no delivery time was expected. Then I received a voicemail message noting that the order was cancelled because they were not going to be getting this finish any longer. I ordered a different sink finish, and immediately received another backordered/cancelled message because all the sinks in stock were defective in the finish. I tried to ordered a third sink finish, and had the same problem. I seriously doubt at this point whether any of the remaining Kalina Square sinks in any finish don't have a defect. If Signature Hardware gets a new shipment of sinks, which I was told they do not anticipate, and when they do, it will take at least 4 months, I will have to see whether I have already found something else somewhere else.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I like my door knocker. Shopping was...

by Signature Hardware Shopper, March 7, 2013
I like my door knocker. Shopping was not complicated

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Second purchase from this merchant....

by Signature Hardware Shopper, March 6, 2013
Second purchase from this merchant. Very, very satisfied!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

HI Signature itself was great. The...

by Signature Hardware Shopper, March 2, 2013
HI Signature itself was great. The bath tub instructions were (are) horrible even for a seasoned plumber. We did call the help line and we are still in process.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Quality of products is good, but would...

by Signature Hardware Shopper, February 24, 2013
Quality of products is good, but would like to see more American made items. Everything arrived in a timely manner and was in good condition. Signature Hardware seems to have a fairly extensive selection of items. I will shop there again when I am ready to renovate my kitchen.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent resource for home hardware.

by Signature Hardware Shopper, February 22, 2013
Excellent resource for home hardware.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything was great with one...

by Signature Hardware Shopper, February 20, 2013
Everything was great with one exception. The screws included with the brackets were poor quality; the heads stripped on several of them even with pre-drilling the holes.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

On-line purchase. No problems.

by Signature Hardware Shopper, February 15, 2013
On-line purchase. No problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent customer service.

by Signature Hardware Shopper, February 11, 2013
Excellent customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quality products and a great website,...

by Signature Hardware Shopper, February 10, 2013
quality products and a great website, prompt delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

a well developed website allowed a good...

by Signature Hardware Shopper, February 7, 2013
a well developed website allowed a good selection on a very specific product, for very specific dimensions. Congtrats to the website designers. thank you

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Overall good. the bamboo bathroom...

by Signature Hardware Shopper, January 31, 2013
Overall good. the bamboo bathroom mirror is on back order. I have been waiting over a month now, and still no mirror.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent service and selection.

by Signature Hardware Shopper, January 30, 2013
Excellent service and selection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good quality

by Signature Hardware Shopper, January 29, 2013
good quality

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have ordered from these folks before,...

by Signature Hardware Shopper, January 12, 2013
I have ordered from these folks before, so I knew that when they shipped the wrong item to me, they would make it right immediately....which they did. They sent me the Fed Ex label to return the wrong item (which I did), and the shipped the right item...which I received yesterday, and it is now on the wall, in use.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great web site. Easy to fine products...

by Signature Hardware Shopper, December 28, 2012
Great web site. Easy to fine products I was interested in.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

disappointing

by yodacox111, December 26, 2012
I've ordered the following items from signature hardware:

1) 65" freestanding tub
2) one piece siphonic toilet
3) Thermostatic shower panel
4) towel warmer

Pros:

1) Items were delivered quickly
2) Easy to place an order
3) Easy to reach customer service

Cons:

1) Toilet arrived broken 2 times - The third one had only a slight chip inside of a tank so we accepted it.
2) Thermostatic shower panel had malfunctioning thermostat - I could not get any warm or hot water out of it at any thermostat setting. This was a very expensive piece of  equipment - the entire shower was designed for this panel and now I'm unable to use any other type of shower.
3) Company refused to pay for labor charges in connection with their faulty products. Due to poor quality products I've incurred significant additional contractor charges due to removal and re-installation of defective product and experienced significant delays in finishing the project.

This company claims to be selling top of the line hardware (and the prices certainly correspond to the top tier product), but the quality and support is not up to par.

I would not order from this company again and I do NOT recommend this company.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent

by Signature Hardware Shopper, December 19, 2012
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good.

by Signature Hardware Shopper, December 5, 2012
Very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am totally satisfied with my shopping...

by Signature Hardware Shopper, November 29, 2012
I am totally satisfied with my shopping experience with Signature Hardware

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems, would use them again.

by Signature Hardware Shopper, November 20, 2012
No problems, would use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Not Signature Hardware's problem...

by Signature Hardware Shopper, November 20, 2012
Not Signature Hardware's problem but the manufacturer should have included a template for aligning wall brackets as they had to be precise. I had to design my own template on large sheet of paper. Other than that everything was fine.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent purchase experience. My items...

by Signature Hardware Shopper, November 19, 2012
Excellent purchase experience. My items arrived within a week and 1/2 and were in good condition. I even received a phone call to ensure that I would be home on the day of delivery, which I appreciated. Some companies dont call and when you get home you have a note, stating that they missed you. Overall great experience and I would deffinately shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product & service!...

by Signature Hardware Shopper, November 16, 2012
Excellent product & service! I'll be back for more items.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am very pleased with the quality and...

by Signature Hardware Shopper, November 12, 2012
I am very pleased with the quality and price of the various items and will purchase more item in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating

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