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Shoebuy.com

Shoebuy.com
 
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

Worst Online buying experience EVER

 
A review by pbourdon written on May 1, 2008
Full review
All my purchases outside of food are made online. I purchased a pair of Men's slippers size L - They sent me a Women pair of slippers... I guess we're all human things happen. I was told to send them back (at their expense) and they would send a new pair but I had to front the money and they would get a credit the original pair once they got them back.. Not fair in my opinion, but fine... I send the pair back and order a new pair... Now keep in mind I'm in CT and the slippers are shipping from CA... 5 days transit... 5 days go buy and I get the slippers.... Wrong again... I get the same women pair of slippers.... I call again and now I'm mad... They said they would escalate it to a manager. I wait a couple of days. No call back... I call again I am being told that they had not had time to review my complaint and that if I wanted the correct pair, I would have to re-order a pair and send the second wrong pair back but I had to front the money again... I requested that they expedite the order at their expense. They just laughed at me. I canceled the order and got the slippers from amazon. Stay away from shoebuy.com!!! Obviously dumb people in the warehouse and NO customer service what so ever!!
 

About the Author

pbourdon
a member of Epinions.com
Reviews Written:  1
 
 
 
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