ShoeMall

Good experience. I had to return the 1st pair for a different size. Shoemall's pre-printed form made this process very quick and easy.

 I would shop here again

I have shopped at this site several times and have always been pleased with the service

 I would shop here again

easy shopping, speedy delivery. excellent

 I would shop here again

Great service.......huge selection........love the free shipping on all products. Will for sure be shopping and ordering from here again in the near future

 I would shop here again

You can find really good deals there but have to know how to search their site. The search option could be improved.

 I would shop here again

I found some really great shoes for a really great price. Thanks shoe mall!

 I would shop here again

Good value, free shipping and fast delivery. This was my first purchase. I will be back.

 I would shop here again

It was fine-I am having to return a few items as they did not fit.

 I would shop here again

Very please with ordering system

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I was leary of shopping on line. I have grown in to EE shoes, which are nearly impossible to find in stores. Though there is a re-stocking charge, I finally have shoes that don't hurt! Your web site is very easy to navigate. Thanks for a good experience on line! Pam

 I would shop here again

Fine, it's just that the shoes I received really ran small for their size so I had to return and request the next size up; still waiting for that process to be completed. It would have been nice to receive an email telling me if the next size up is available or not.

 I would shop here again

Great deals and shoes! Some website usability issues- not as great as some other shoe stores. Also would be better if you offered free returns like Zappos and shoes.com since shoes need to be tried on to see if they fit.

 I would shop here again

It was my first time shopping at shoemall and got my product quickly and that the way I can shop for shoes

 I would shop here again

Very Pleased. I was told it would take 7-10 days to receive my shoes and it took 7 days.

 I would shop here again

best price good product

 I would shop here again

It was a good experience. due to my error in ordering, I had to return my purchase for a replacement. I expect the replacement in a timely manner.

 I would shop here again

They had the size and the style I wanted. They came right on time, and I was able to track my order and see where it was at all times.

 I would shop here again

I was able to quickly narrow down the style of shoe I wanted and the order process was carried out quickly.

 I would shop here again

I ordred shoes for my mother's friends. They were thrilled that I found these shoes as they were having a hard time finding them in stores where they live. I found the shoes easily on the web site and the transaction was quick and easy.

 I would shop here again

great shoes and prompt order ...no problems...THanks

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The length of time between my order and shipping seemed extremely long. Also the box was delivered 1 day later than tracking showed.

 I would shop here again

I ordered 2 pairs of shoes, both I thought were a great value. The pair of boots I ordered did not fit the way I had expected them to and the pair of athletic shoes I ordered came in the wrong size. (I ordered a size 8, the box said size 8, but the shoes were a size 7 1/2.) I had to return both pairs and am now waiting for the correct size of athletic shoes.

 I would shop here again

Fast, effective, quality goods at unbeatable sale prices.

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My shopping experience with ShoeMall has been excellent. I called the 800# to ask a question and received courteous and accurate information. I recently purchased 3 pairs of shoes which arrived timely. In addition, my order was correct and the shoes were in perfect condition. It is great that ShoeMall includes free shipping. However, to make ShoeMall more in line with Zappos, it would be nice if free return postage could also be included.

 I would shop here again

Shopping experience was easy for excellent quality merchandise.

 I would shop here again

I found the site very user friendly and the pictures and descriptions of the shoes very good. The entire process of signing in and ordering the shoes is very easy to do and also very quick. Also, the sale price on these shoes was an excellent value. Shipping was quick and except for the recent ice storm the shoes would have been here just as forecasted. Only one day off is excellent in today's world. I highly recommend this site if you love shoes.

 I would shop here again

great

 I would shop here again

Overall I am pleased with my shopping experience at Shoemall. I have one comment regarding the ordering process when I ordered the Judith Ivory Peau do soie shoes the online system indicated it was in stock. I then received a postcard a week later advising me it was not in stock and would be available sometime in February. I don't need the shoes right away so I was not too upset about the delay, but I see that as an area of improvement.

 I would shop here again

I found my product on line, ordered it, received it, and was completely satisfied.

 I would shop here again

Found the shoes a little cheaper elsewhere but the free shipping made Shoemall the best bet. Length of shipping time was a little disappointing; I needed the shoes for a specific event and they arrived one day late. Otherwise I was satisfied.

 I would shop here again

Wonderful experience, easy to find what I was looking for, great prices, package tracking was detailed and easy to use, purchase arrived on time, product resembled online photo and description, would shop at shoemall again and recommend to friends.

 I would shop here again

Returned the product shipped as not what I ordered. Will reorder when I get back home - travelling at the moment. Shipped back on Wednesday, January 17, 2007. Cust. Service person said she would credit my credit card and not charge for the return as it was not the correct product.

 I would shop here again

1st time shopper at shoe mall. Well pleased

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Still have not received product.

 I would not shop here again

Don't know yet I haven't recieved my product yet.

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I ordered shoes that were ALL listed as in stock. It was only after Shoemall had my money that I was informed that a a pair of shoes is backordered.(Other online shoe retailers inform the customer before the purchase is completed that the shoe is out of stock, not 6 days after the purchase. Perhaps some changes could be made to your web-site to improve customer satisfaction.) Customer service was ineffective in helping me. I have not received any part of my order, yet. Customer service asked for and I sent a copy of my receipt from Shoemall that lists the shoes to be in stock at the time I placed the order. I have received no reply.

 I would not shop here again

Good transactions.

 I would shop here again

Good quality shoes at very reasonable prices.

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I LOVE MY SHOES AND BAG, I WEAR A 12 DRESS SHOE AND I GET A CHOICE OF OVER 100 PRS OF SHOES, YOU ARE WONDERFUL !

 I would shop here again

The products and prices were good, but my e-mail sent to customer service was never responded to.

 I would shop here again