ShoeMall

Sadly the slippers were an off size. I had recently bought the EXACT same slipper locally and my husband wanted a second pair as they are so comfortable. I saw them for less with free shipping from shoe mall. (same size and width) Since we knew (or so we thought) they would fit I ordered them. When they arrived they were visibly smaller thn his other ones(both in wide and length ) They did not it at all. The slipper was labelled with his correct size. When I called the first time I was told basically sorry but I had to pay return shipping. I called the next day again, it just didn't seem right, they sold shoes that were off sized. I spoke with another person who at least said she would have them look into it and we may not have to pay the return. I am waiting for my credit, that will determine if I ever buy shoes via mail order again. It was a bad taste from my very first shoe buying experience on the Internet .

 I would shop here again

I love the boots. Great shopping experience. 5 star rating! Thank you ShoeMall! I will be back!

 I would shop here again

I'll shop with them again.

 I would shop here again

I found the shoes easily enough on the web site. Had to return them though due to poor fit.

 I would shop here again

Great price

 I would shop here again

Web site easy to navigate,plenty of options to choose from, competitive pricing, quick ship, and will use again. Sadly some of the shoes purchased didn't work due to size or color so we shall see how quickly refunds are processed.

 I would shop here again

Ordered shoes with no problem, delivered on time, no problems.

 I would shop here again

dealt with them 3 times now...not a problem yet at all

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RECEIVED MY SHOES QUICKLY. I'M TOTALLY HAPPY WITH MY PURCHASE.

 I would shop here again

Went as a online purchase should. Smooth, timely, and correct.

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Ordered slippers, got them in 2-3 days. Too big, Ordered smaller size, got them quickly.sent first pair back. As of today(1/7/12) both pair are still on my credit card. Was told they have not received first pair yet.

 I would shop here again

I ordered a pair of Ashleey wedge boots. They arrived on time, but the inside lining on both boots was wrinkled towards the front of the foot and it bothered me when walking. I called custmer service, and the lady I talked to (I didn't   Read full review...

 I would not shop here again

I like ShoeMall because I wear a large size woman's shoe and they don't always fit me. With the free shipping and returns, I feel more comfortable ordering because I don't have to worry how much shipping will cost me if it doesn't work for me. They have good selection and good prices too.

 I would shop here again

I had never been on the website before and I think I got the referral from an Amazon post? It is a nice website and you had the product I wanted.

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Very satisfied!

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Order was easy. I got my purchase in good time. The boots were true to size. I have ordered these boots before and will continue to order them from shoemall.com as long as they have them

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OK

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Great place to shop!

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it was ;easy to choose color and size and it came in a reasonable time and no shipping

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I liked the shoes, and they were packaged very nice. However, unlike it's competitors, you have to pay $6.95 to return shoes. Also, I needed to exchange my shoes. But instead of being able to do this per phone so they will ship new ones out right away; you have to wait until they receive your shoes that you need to exchange. How do I know they'll still be in stock by then. Also, the three times I did call Customer Service, they were not professional or sincere. I did not feel like a valued customer. I will not purchase with this company unless, I'm desperate for certain pair of shoes.

 I would shop here again

simple, uncomplicated & found the product I was looking for.

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GREAT

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Competaitve prices, free shipping, no sales tax, and my order was delivered on time. I'll definitely shop at the Shoemall again.

 I would shop here again

I ordered a boot from ShoeMall three months ago. The ship date was continually moved up and when I learned that the date was moved to December, I called to cancel my order only to learn that my order had shipped out.When I called to see if I   Read full review...

 I would not shop here again

Excellant!

 I would shop here again

Excellent service

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The pair of Toe Warmers "Glacier" winter boots I had worn for years had worn out. I tried to find that model on another Website, and could not find it -- so I ordered a later model -- which did not fit, and would not have met my needs; fortunately, they accepted my return and refunded the cose. I kept googling the "Glacier" boots 'til I found them on ShoeMall -- and was fortunate that they had a pair in my size. They arrived within days -- after this holiday weekend -- and were just what I needed. They're not "high-fashion" -- but they will keep my hard-to-fit feet warm and dry for years to come.

 I would shop here again

I ordered five pair of shoes and four pair arrived on time. The fifth pair arrived approximately two weeks later.

 I would shop here again

I've used ShoeMall several times. Their prices, selection, sizes available are second to none. Easy to deal with, prompt delivery as well as ease of returns are excellent. Yes I will buy for them again.

 I would shop here again

I hve shopped at Shoe Mall for several years; they always have my size (a 9 abd 1/2 narrow) which few merchants carry. I have always received excdellent service!

 I would shop here again

I ws pleased with the selection, price and speed of shipment.

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great-love Shoemall.

 I would shop here again

This is our first time ordering from ShoeMall. Very pleased with the service we received.

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I have purchased shoes from you for a number of years and find it a convenient way to shop. I have had a problem the past couple of years in getting a proper fit. I am a 6 narrow and certain brands I was able to wear in the past are way too wide now. I would really like it if you would carry a much larger selection of slim widths. Thank you.

 I would shop here again

Excellent

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Shopping experience was good! I am exchanging a one of the pairs I purchased so we will see how that goes!

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all and all everything is great had a little issue first but it all worked out great

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Good experience and satisfied with both service and product

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I don't remember whether I placed the order by phone or on-line, but it was easy, efficient, and I received the boots sooner than I expected.

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Beautiful boots! Will buy from shoe mall again.

 I would shop here again