Full review
We were excited to order out 2 1/2" wood blinds from them for our new home. We had over 25 windows to cover and the prices were very good compared to other vendors.
That is where the nightmare begins. $2700 later the blinds arrived crooked, warped with major gaps in between the slats. After countless email and phone calls with the customer service reps we finally filed a claim against them with our credit card company.
The product and service was so horrible that I wouldn't wish them on our worst enemy.
We sent back several of the blinds for repair and they were returned to us after two months in the EXACT same condition. I finally spoke with someone at the company and they said "We stand by our product, and sometimes that happends". They agreed to remake the blinds and they arrived in similar condition.
If you're reading this review and see some of the recommended reviews, do yourself a favor and find a vendor who you can talk to and pay more.
I have always lived under the credo that "you get what you pay for" and "cost is always an issue in the absence of value". There is no value, and you get crap for what you pay for.
Avoid at all cost.