Sears

Full review
Sears sells items it does not have (?).
Past summer ...  It took a week for me to figure out sears does not have the item which should already be shipped. Sears did not call me or has sent me a note.
Best of all ... I received an email from sears telling me the order has been placed, a second email telling me the item has been shipped and a week later I wonder why the item does not arrive. Calling sears customer service ... answer ... The item is not available anymore.
Where is the money my CC was charged, I asked. It took additional days to get back the money.

May 2009, it happened again. The same story a second time.
This time the item should be a birthday present for my wife's 50th. Sears has crashed it totally.

For a merchant ... selling items you don't have is fraudulent behavior. At least, where I come from (Europe). Guess, it is not diff. in the US.

I will never shop @ sears, never, never again.

B.t.w., if I go to sears.com to the item's page sears tells me ...

In Stock and Available for Ground Shipping.

> My answer to this ... no comments <