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Runnersgear.com

Runnersgear.com
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Runnersgear.com listings

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excellent customer service

by winter11, November 10, 2004
We were very pleased with the promptness our order was processed and executed. Our questions were answered in a very professional manner.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Runnersgear.com will be my first choice when shopping for fitness related items.

by sharonken, November 10, 2004
I had a great experience using Runnersgear.com. Not only was the purchase the best price I could find, but the service was totally professional. The website was easy to use and the questions I had about the wanted item were answered quickly. Once I found the item the transaction was very smooth and I had the item in hand when promised. I would highly recommend using runnersgear.com for purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I was very pleased with my experience with Runnersgear.com. Before I ordered I had a question about a product and received an immediate response to my email questions. Once I placed my order I received it very quickly. Runnersgear is the only   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

One of the best on-line shopping sites.

by ancira6315, November 9, 2004
Everything was great. I received my order quickly and efficiently. The customer service associates were very helpful. After placing my order, they were out of 1 of the items I had ordered and instead of just sending me something that they thought I would like as a replacement, they actually called and asked me about it before shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Runnersgear.com has a variety of quality products for a reasonable price with great service.

by jhemme, November 7, 2004
Great website. I am an avid runner and fitness buff and Runnersgear.com truly is one stop shopping. They have a variety of products which have helped me improve my running. The order process was smooth and efficient. Their customer service was top notch. Each time I have contacted them, the response has been prompt, friendly and professional. Two thumbs up!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I realize that the stroller I ordered...

by Runnersgear.com Shopper, November 7, 2004
I realize that the stroller I ordered is not shipped by Runnersgear, but rather shipped from another vendor that Runnersgear uses. Knowing this, I wondered if that would cause a delay. I understood the policy about backorders, and the need to check back, etc. However, for me, it must have been in stock..and everything went smoothly, from receiving the confirmation email (although I wish they would have provided the tracking number for me). Before I knew it, the box arrived on my doorstep -- really fast shipping! My husband assembled the stroller and it seems to work just fine. If it does give me problems, I will find out later about the customer service aspects of Runnersgear, but thus far, I am impressed and would recommend based on price and my good shipping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I recommend shopping at RunnersGear to anyone interested in top of the line service.

by ttrotter, November 7, 2004
I've had nothing but exceptional service from RunnersGear. Their turnaround time was quick and the employees made shopping a smooth and friendly process. I recommend them 100% and look forward to future purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The owners of runnersgear.com care about their customers!

by sbjdorlo, November 6, 2004
We're very satisfied with all aspects of the shopping experience from the owners of runnersgear.com as they are pleasant to work with and I would recommend them to anyone. We are happy with the product that we received from them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great products, customer service and delivery. They've earned and will keep my business!

by ksalonica, November 6, 2004
Ordering from them was one of the best shopping experiences I've ever had. Their selection and products are of the best quality and their customer service staff were extremely helpful in helping me decide what would work best for me. Ordering was a breeze and delivery was very prompt. They get a 10 in my book!



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I had a great experience at Runnersgear.com

by cindymichelle3, November 6, 2004
Runnersgear.com had all the products I was looking for - I was very satisfied with their selection and service. The ordering processing was easy and I received my purchase sooner than I expected. I will definitely shop at this website again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent appreciate good service and the availability of the product I need.

by shangreaux, November 5, 2004
I have received excellent service from Runnersgear.com. Their staff is courteous. I found the product I was looking for. The transaction went smoothly and the items were shipped immediately.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

IT WAS VERY SIMPLE TO LOCATE WHAT I WAS...

by Runnersgear.com Shopper, November 4, 2004
IT WAS VERY SIMPLE TO LOCATE WHAT I WAS LOOKING FOR AND THE FREE SHIPPING CLINCHED THE DEAL.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The istems ordered arrived very...

by Runnersgear.com Shopper, October 30, 2004
The istems ordered arrived very quickly. Good service. Would order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Prices! Great Service! Great Product!

by ericrk, August 3, 2004
I have to admit, when I was looking for a stroller for my son, I wanted to get a high quality one without declaring bankrupt to my credit. I was going over the reviews, and Runnersgear.com had 5 stars from everyone that bought merchandise from them. I saw letters that said "quick, great service,etc.!!!" At the time they had 7 people with nothing but good, which I was a little leary because usually companies that sell for cheaper, there's a reason for it. Usually it means: Lousy service, they're out of stock(when they tell you it's in stock) and difficult to contact, rude customer service, and what not.
So, I took a gamble, rolled the dices, and prayed for triple 7's. And, I got it! 777! I would buy from them again, and would recommend anyone who wanted to buy a Schwinn's SC200 stroller to buy it from them, if they can wait 1 week. That's how long it took. Not bad, actually, Excellent!
Thanks so Much!
Eric and Jake from Wisconsin

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A perfect 10 in every area!!

by me-n3boys, August 2, 2004
We had the best experience with runners gear when we ordered our jogging stroller. The customer service was excellent. We had a few questions which were answered and also followed up on afterward. I was a little nervous when we first decided to purchase online but Runnersgear.com made the transaction seamless. I would highly recommend Runnersgear.com, they have the best prices, service, and delivered before the order was expected! A perfect 10!!!
Fields5537

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Nothing but Good

by gregg108, March 29, 2004
Could not have been easier. Delivery was prompt. The person who answered the phone was nice and (shock!) knew what he was doing. Good folks to deal with.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Wonderful! A1 service! Canadians welcome!

by luckycanuck, March 26, 2004
Ordered via phone. Felt very secure since I was talking to the president of the company himself!
Shipping to Canada: quick (within 7 days), hassle-free. Customer service is A1! Personalised, polite and efficient. Best of all - they welcome Canadian orders and the President himself assures me that their website will be accepting Canadian orders very soon.
Package arrived at my doorstep, in perfect shape.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

We had a great experience shopping with them; courteous and prompt

by richtoner, December 15, 2003
We ordered a Schwinn SC900 jogging stroller. These were out of stock everywhere, so we called to confirm they really had them. They answered our phone call, and called us back within an hour to let us know they had our stroller in inventory. We promptly placed the order on their website and our order was shipped within 2-3 business days. The stroller arrived within 8 days of our original order.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Great buying experience...low prices and speedy delivery!!

by bwf6343, November 6, 2003
I ordered my Instep 10K double jogging stroller from Runnersgear.com because it was among the lowest prices I found online and they offered free shipping. I placed my order on Tuesday morning via the web (in Ohio) and received my stroller at 10:00 am on Thursday (from California)! Great buying experience!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by vanfan, October 7, 2003
Overall selection is excellent. Very Customer friendly. Product delivered on the date promised. Will   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

excellent

by prenom, September 19, 2003
I called their phone number (since they had no previous rating) and they seemed quite nice. I ordere   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great customer service

by jenninparadise, September 6, 2003
The company was very helpful when there was a problem with in step's shipping the stroller to me.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 3/5.0 store rating
 

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