Runnersgear.com

great

 I would shop here again

A good service,easy to make a order for a peaple, like me that don´t speak english. thanks JC

 I would shop here again

I was completely satisfied. The web site was easy to navigate. The shipping charges were fair and reasonable. Follow-up emails informed me about order entry, shipment, and tracking. An overall great experience.

 I would shop here again

Found what I needed quickly and ordering was easy and it was here within 4 days.

 I would shop here again

The process was fast and easy.

 I would shop here again

Good selection of stuff. I wish Runnersgear.com would post prior to purchasing who they would use as a shipper. I would have paid extra for UPS or FedEx.

 I would shop here again

Minimal contact with merchant, but happy with purchase.

 I would shop here again

very easy and efficient!

 I would shop here again

Their selection is limited. Also, there is no shipment tracking because they send the order to Baby Jogger. Consequently, I never know when the shipment will arrive. Last time, I waited for a week, heard nothing, then called back to find out my stroller had never been ordered. This time, again, I never received any notification or UPS/FedEx tracking numbers to follow. Their customer service personnel is very friendly and helpful, though. It was nice to deal with them.

 I would shop here again

My shopping experience at Runnersgear.com was awesome! I received my stuff from the mail on time and the product that I received was in good condition. I plan on shopping at Runnersgear.com again!

 I would shop here again

The product is top quality. I received my purchase sooner than expected. I will certainly refer others to the website. Many thanks.

 I would shop here again

I ordered 3 and they only sent two with out a back order on the third. No explanation. One was for a friend.

 I would not shop here again

GOOD PRICE, FAST DELIVERY. BUT..... 32 MINUTES AFTER ONLINE ORDER, I REALIZED I ENTERED A WRONG DIGIT IN MY NEW SHIP ADDRESS. I SENT AN EMAIL TO CUSTOMER SERVICE, CALLED AND LEFT A MESSAGE AT NUMBER ON THE SITE... ASKED FOR A RESPONSE, GOT NONE. THE 1ST WRONG ADDRESS IS ON THE SHIP ORDER. LUCKILY THE MAILMAN RECOGNIZED MY NAME AND DELIVERED IT CORRECTLY. IF I CAN FIND THE SAME MERCHANDISE ELSEWHERE, I WILL PURCHASE IT THERE.

 I would shop here again

Simple and pleasant. Was shipped and received in less time than I expected.

 I would shop here again

Great service.

 I would shop here again

easy

 I would shop here again

Very happy with my purchase, seems like a great stroller. When the product was shipped there was some minor damage to frame/paint, which either occurred during shipping or was missed in the Qualtity Control. I contacted runnersgear.com and received great customer service with very quick responses to my emails. They resolved my concerns fully and I am happy with my product.

 I would shop here again

I was expecting the merchandise on Friday or Saturday and did not arrive. I tried tracking the item using the site and number provided by the vendor but it was ineffective. My only comment is that if 3-day priority mail service is the shipping charge, then the 3-day service should be gurranteed. I believe I am now into my 5th day of waiting.

 I would shop here again

Shipping time was good. Great prices on Jogging Strollers. This was the cheapest and best deal I found for the jogging stroller I wanted. I love the fact that this merchant offers FREE shipping with no hidden fees for handling/packaging when you check out. I love the Instep Safari II jogging stroller I purchased. The price was great since I didn't want to spend too much. I needed this stroller for walks on rough terrain and country roads that causes alot of wear on a regular stroller. So far the stroller is great on the terrain and holding up good.

 I would shop here again

My item went to another customer, I received hers. Received an e-mail and v-mail indicating this had happened but at that time I had not received the wrong package yet. Once I received the wrong package I tried calling and e-mailing the company but am getting no response. I still don't know where the item I purchased is.

 I would not shop here again

My order for a running stroller was never placed with Baby Jogger until I called one week later requesting an expected delivery date. Somehow, their sales rep was no longer there to place the order. I'm not sure exactly how no one knew that. Amazingly enough, even though the order was never placed, my credit card was charged. However, they did call Baby Jogger to find out if they could still place an order, which they could, and placed an order immediately. So, I did receive my stroller, albeit over a week later than originally expected.

 I would not shop here again

Fast shipping.....SIZE was correct....thanks SO much for that!

 I would shop here again

The product is good with a good price, only one concern on the shipping/delivery: the product was scratched due to a hole on the package carton. Didn't bother to complain since the damage is not visible in the operating position

 I would shop here again

It was a good experiance. I received the product sooner than I expected. I did order the wrong size, so I had to return it, but overall, very satisfied.

 I would shop here again

I was so glad to find the red color in this stroller. From all my searching, this was the only website that offered the red one. I thought the selection was better than any other website.

 I would shop here again

when I am told a product is available on a certain date, I am dissapointed to hear a week later that the product is now backordered for two more weeks. Half my summer is over by the time I will recieve the stroller.

 I would shop here again

I was extremely pleased witht he prompt response and the quality of the running vest - I would definately use this website again especially for items that are difficult to obtin in the UK.

 I would shop here again

I bought an InStep double jogging stroller. The stroller is great but what stands out about this company is their customer service!!! I had a minor issue with my order and they went above and beyond to make me happy. I researched for days to find the best price on my stroller and they were it. This combination of value and service is rare these days.

 I would shop here again

Appreciated the info on pricing and the free gift certificate. Excellent product, great service.

 I would shop here again

Ordering at Runnersgear.com was very easy and their customer service was great when I called to add an additional item to my order.

 I would shop here again

It is wonderful to find a company with integrity and excellent customer service. I was in the market for a jogging stroller for my 2 grandchildren. I called Mike at Runnersgear and he gave me all the information regarding different strollers available. I placed an order. After visiting with my son and daughter-in-law, I discovered that our grandson has already exceeded the max height limit for the strollers. I contacted Mike at Runnersgear immediately and he cancelled my order with no charges and no hassle!! Will definitely use Runnersgear in the future!

 I would shop here again

easy to order and received items on time

 I would shop here again

Shopping was great and so was the person I sent an e-mail to, as far as getting a quick response. I don't know why but the item that wasn't in stock got here first and it took the vest longer? Didn't make sense. Also any e-mail regarding item shipped showed the total invoice NOT the specific item that was being shipped at that time which made it very confusing. Also it seemed, not sure?, that both items though shipped separate had the same pkg number? I'm not sure if I just got a duplicate e-mail shipping notice or if they both do have the same tracking number.

 I would shop here again

Website was easy to navgiate; prices were great; the item shipped quickly w/o damage to the item - can't go wrong! :)

 I would shop here again

Super service!! Always replied promptly to my e-mails, took great measures to make sure I was happy with everything - stroller, delivery, etc. Quick delivery, wonderful stroller. Their great service continued way after the stroller got to me, too (helped me find all the pieces to put it together and checked to make sure that it got to me on time and that I was satisfied). I would definitely shop here again and would recommend to anyone to do the same.

 I would shop here again

Order was sent USPS and only took one day to get to me. Fast service and excellent packaging. Recommend using this retailer. Lowest price and bonus offers.

 I would shop here again

Did everything on line and was very pleased with my product

 I would shop here again

All in all, it was a great, affordable place to buy from. And, if needed, I will use it again and recommend it highly. Thanks, Jennifer Urick

 I would shop here again

I was pleased with the sevice at Runners Gear. But was not happy with the shipping.. My Item was shipped from Champagne, IL to Earth City, MO to St Louis, MO And Back to Champagne, IL. I would have recived the Item 2 day earlier if it would have went from Champagne to Minneapolis, Mn. Long story short I had the item shipped to a different address, because I was at that address during the time it said I would receive it and it came 2 days after I left. And know I have to re ship it to get it to my address. This was not in the control of Runnersgear, it was a Fedex messup.

 I would shop here again

These people are great and here is why: They responded my email within 1 hour. I received the merchandise at my door in 2 days (using their free shipping offer). The product I bought had only 1 month in the US market. They provided me tracking information almost inmediately after shipping was done. My only complaint is that USPS tracking service is mediocre, not as good as UPS or FEDEX, but it's not the merchant's fault. I WOULD DEFINITELY BUY FROM THEM AGAIN.

 I would shop here again