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High quality always. Never had a...
by Ross-Simons Shopper, July 1, 2009
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High quality always. Never had a problem w/returns. Prices are rather high tho.
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My wife is disappointed in the...
by Ross-Simons Shopper, July 1, 2009
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My wife is disappointed in the earrings. Several of the stones are cloudy to the point that they look like milk glass. We are probably going to send them back.
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My first purchase was a good online...
by Ross-Simons Shopper, July 1, 2009
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My first purchase was a good online shopping experience. The merchandise met my expectations. I have placed a second order now and look forward to receiving it. I recommended this site to one of my co-workers after she commented on my newly purchased ring. I will make my sister aware of the site, as she also enjoys nice jewelry and the ease of shopping online.
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Excellent experience! Wonderful...
by Ross-Simons Shopper, June 30, 2009
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Excellent experience! Wonderful customer service!
I received my purchase earlier than expected!
I love shopping thru Ross Simons... The quality is
fantastic! Thank you!
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My experiences with Ross-Simons have...
by Ross-Simons Shopper, June 30, 2009
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My experiences with Ross-Simons have always been positive. That is why I am a repeat customer.
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great
by Ross-Simons Shopper, June 29, 2009
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great
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They need to provide for a way to...
by Ross-Simons Shopper, June 29, 2009
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They need to provide for a way to update your user password on the website.
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I've always had excellent service from...
by Ross-Simons Shopper, June 29, 2009
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I've always had excellent service from Ross-Simons. All of my purchases are done online & my products have always arrived on or earlier than the stated date.
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Usually good.....haven't received mdse....
by Ross-Simons Shopper, June 29, 2009
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Usually good.....haven't received mdse. yet.
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I ALWAYS HAVE A GOOD EXPERIENCE WHEN I...
by Ross-Simons Shopper, June 28, 2009
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I ALWAYS HAVE A GOOD EXPERIENCE WHEN I DEAL WITH THIS MERCHANT ON THE PHONE OR ON-LINE.
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Service is fine. The only problem is...
by Ross-Simons Shopper, June 28, 2009
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Service is fine. The only problem is that two different pairs of earrings broke the first time I wore them. I liked the design so much that I repaired one pair, but because the hinge on the second pair broke, I lost one earring. I am seriously worried about the quality of Ross-Simon jewelry. I hope this is not typical.
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I almost always find what I am looking...
by Ross-Simons Shopper, June 28, 2009
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I almost always find what I am looking for.
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My ring was back ordered but shipped on...
by Ross-Simons Shopper, June 28, 2009
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My ring was back ordered but shipped on the day that a new supply was to have been received.
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Quality of merchandise was excellent...
by Ross-Simons Shopper, June 28, 2009
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Quality of merchandise was excellent but earrings did not match bracelet in color as I had hoped when I ordered. They don't look like a set as I had hoped.
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My purchase was a gift and was...
by Ross-Simons Shopper, June 28, 2009
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My purchase was a gift and was delivered promptly. The merchandise was of extremely high quality and at an exceptional price. I would definitely buy from Ross-Simmons again.
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I have shopped at Ross-Simons many...
by Ross-Simons Shopper, June 28, 2009
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I have shopped at Ross-Simons many times. They offer good quality merchandise at reasonable prices. They ship quickly, and if something is out of stock they tell you and give you the option to wait or cancel. I will continue to shop with them and have referred them to my friends.
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Item had to be returned -- I didn't...
by Ross-Simons Shopper, June 28, 2009
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Item had to be returned -- I didn't like it. I would have preferred to get a return authorization number by email rather than phone, although the phone call worked perfectly well. Since I was returning the item solely because I didn't like it, I understand that I should pay the return postage, but if the item had been defective, I would like to know if Ross-Simons pays return postage. I have used this merchant for years and generally love their merchandise.
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Have used them quite often and am...
by Ross-Simons Shopper, June 27, 2009
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Have used them quite often and am usually pleased. Didn't like the flatware I ordered and will have to ship it back. I would be happier if I could have made a return at one of their retail outlets.
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R-S is a great company to purchase your...
by Ross-Simons Shopper, June 27, 2009
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R-S is a great company to purchase your jewelry. It has always met the expectations that I wanted.And if there is anything wrong, they have been great trying to get the problems fixed. Thanks
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I have shopped by phone or on line with...
by Ross-Simons Shopper, June 26, 2009
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I have shopped by phone or on line with Ross-Simons for the last 20 years for myself and for gifts. I have NEVER had a bad experience with your company. I love your products! If I have ever had a question or a problem, your clerks were helpful and extremely nice.
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I am a repeat customer and will...
by Ross-Simons Shopper, June 26, 2009
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I am a repeat customer and will continue that.
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Product was easy to find and arrived...
by Ross-Simons Shopper, June 26, 2009
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Product was easy to find and arrived quickly.
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still waiting for the item so can't...
by Ross-Simons Shopper, June 25, 2009
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still waiting for the item so can't completely answer this question.
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Always pleased with purchases at...
by Ross-Simons Shopper, June 25, 2009
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Always pleased with purchases at Ross-Simons.
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--
by Ross-Simons Shopper, June 24, 2009
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--
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Ross-Simons' web page was very easy to...
by Ross-Simons Shopper, June 24, 2009
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Ross-Simons' web page was very easy to find my way around. I do wish they would give more measurements on items like hoop earrings ... everything else I was looking for was described very well
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It's an easy to use website, finding...
by Ross-Simons Shopper, June 24, 2009
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It's an easy to use website, finding things you want quickly and effortlessly. The items are always much better in person. And well packed orders are shipped promptly.
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Ok
by Ross-Simons Shopper, June 24, 2009
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Ok
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Very Good!
by Ross-Simons Shopper, June 24, 2009
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Very Good!
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Ross-Simons is great - really high...
by Ross-Simons Shopper, June 23, 2009
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Ross-Simons is great - really high quality items at great prices, and an easy to use site. Can't ask for more!
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