Ross-Simons

Pleasant shopping experience.

 I would shop here again

The mark down price of the necklace was so good, that I thought that it might be of inferior quality. However, the quality was just fine and I am pleased with my purchase. In fact, I do not think that I have ever returned anything that I purchased from Ross Simons. I have been pleased with the quality.

 I would shop here again

They indicated the product was in stock when I ordered it; they shipped promptly and I was able to track the first leg of the delivery until it was given to the USPS, after which I just had to wait for it to arrive. It would be nice if the tracking could be continued after it was put into the US Mail Service. The quality and design of the product were as expected.

 I would shop here again

Great to deal with fast shipping and received product was as shown in catalog would buy from them again. Thank You...

 I would shop here again

Unfortunately with the last item I purchased the post on one of the earrings was bent. Also the gemstone quality didn't match - on one of the earrings they were much lighter, so much so that you couldn't tell what the stones were & if they were even there.

 I would shop here again

I have been shopping with Ross-Simons for years and have loved their products and services.

 I would shop here again

Product quality is excellent. I love Ross-Simons.

 I would shop here again

HAVE BEEN SHOPPING W/ROSS SIMMONS OVER 35 YEARS, THAT HAS TO SAY SOMETHING FOR THIS COMPANY.

 I would shop here again

Excellent

 I would shop here again

Earrings arrived quickly, but the necklace was backordered. Wish I was told of this while online with ordering. I may have looked at other options while online.

 I would shop here again

It was fine.

 I would shop here again

Item is backordered, so I'm not sure yet

 I would shop here again

I just love you and your products with one exception. It would help if, in the catalog, you would give sizes in inches. For instance, pendant is so" x so". Often, mm sizes are meaningless to most. Thanks

 I would shop here again

I enjoy shopping at Ross-Simons

 I would shop here again

I could have been able to track the progress of my order if I had used a "password" when placing my order. There was absolutely NO mention of this while ordering online. I didn't find out until I got an e-mail saying my item was backordered and I couldn't check on it unless I used a password. Why not make the password a required part of check-out so there will be no surprises later?

 I would shop here again

I enjoy their product line

 I would shop here again

Ross-Simons is my favorite jeweler, we shop there all the time.

 I would shop here again

I was very frustrated dealing with cust. svc. I applied for bill-me-later, not remembering that I had opened an account years ago. This purchase was declined because my existing account was deemed inactive... well duh, open a new on! The customer services people all seemed to be un able or not allowed to tell me what the problem was, it took 3 phone calls and 4 days to get it figured out. In the meantime Ross simons lost the sale because they cancelled my order and it was a one day deal. Hey, now there's a way to make a customer happy. Poor poor poor service, I am very disgusted with you right now and that's too bad because I would regularly recommend Ross Simons to friends, I'll think twice before I do that again.

 I would shop here again

The merchandise is not as I expected especially the earring jackets. They are certainly not worth the money. It looks like crystal chips are maybe glued on...no holes in silver like diamonds are usually set. I just don't have the time to send back for a refund, but will probably not shop at Ross Simon again. I am not sure if the pearls in the necklace are real....maybe plastic??

 I would not shop here again

I live overseas and the shipment was fast. Great necklace.

 I would shop here again

It was quick and easy although in a subsequent orger it seems that more time was taken to process and mail this order.

 I would shop here again

It has always been good. The only problem as with ordering from a picture the item is not always what you expect. Dont know how they or anyone can help that.

 I would shop here again

the bracelet is really nice.

 I would shop here again

ordered 2 silver neckchains and a pendant. the pendant is backorderd and have not received to date. One of the chains came damaged and I returned it fora credit. Typical of their goods, but there service is better than average. I have been a customer for many years and all in all I remain.

 I would shop here again

The necklace is pretty, however, the enamel painting was not as professional as I would have expected for such an expensive necklace.

 I would shop here again

Customer service is outstanding. Jewelry selection is excellent, and is well represented by photographs and descriptions. If I've ever needed to cancel an order, customer service has been extremely accommodating. The only drawback to shopping at RS's is the tracking system. It almost always states that "tracking information is not available at this time," and is not accurate.

 I would shop here again

excellent

 I would shop here again

I have had no problems with Ross-Simons. I am a repeat customer.

 I would shop here again

Great shopping experience. Looked everywhere for this product, and this was the only place I found it.

 I would shop here again

Shopping experience okay.

 I would shop here again