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Rockler.com

Rockler.com
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Rockler.com listings

Read 761 reviews
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I m from Greece and I m impress of your...

by Rockler.com Shopper, December 14, 2004
I m from Greece and I m impress of your products quality and beautiful catalogue unfortunately the shipping cost is very hi to Greece

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Reasonable experience, nothing...

by Rockler.com Shopper, December 13, 2004
Reasonable experience, nothing earth-shattering. Free shipping was a nice incentive.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

product was shipped with screws...

by Rockler.com Shopper, December 12, 2004
product was shipped with screws missing. I e-mailed a notice and a comment. It was addressed quickly and the notice forwarded to the appropriate depatment. Their response was timely.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Transaction went well....no problems....

by Rockler.com Shopper, December 11, 2004
Transaction went well....no problems. Bought as a Christmas gift. Hope it meets recipient's expectations.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy to order and my item arrived...

by Rockler.com Shopper, December 11, 2004
Easy to order and my item arrived quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

It's always good except this time the...

by Rockler.com Shopper, December 10, 2004
It's always good except this time the box arrived broken open and pieces missing

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

easy to navigate website easy on-line...

by Rockler.com Shopper, December 9, 2004
easy to navigate website easy on-line ordering shipping/handling a bit much

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My shopping experience was great....

by Rockler.com Shopper, December 9, 2004
My shopping experience was great. ROCKLER has a great line of products and their computer setup couldn't be better. My order was handled nicely. Thanks, PD Gautreaux

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent, everything worked just as it...

by Rockler.com Shopper, December 8, 2004
Excellent, everything worked just as it was suppose to. Got it in good condition and on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very good. I am always able to get the...

by Rockler.com Shopper, December 8, 2004
Very good. I am always able to get the items I want or given notification and an explanation of why they were not available or on backorder.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

i have purchased several items from...

by Rockler.com Shopper, December 8, 2004
i have purchased several items from rockler. they range from hardware to hinges scews tools and gigs.i have been very happy with the quality with every thing.recently purchased some gift items and as always rocker products are of the highest quality. rockler has a customer for life with me.i highly recemend rockler web site to everyone wood workers hobbiest, professionals and beginers.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I've had nothing but a great experience...

by Rockler.com Shopper, December 8, 2004
I've had nothing but a great experience shopping at Rockler online. I only wish I'd live near an actual Rockler store to explore the on site shopping experience! Thanks for your great service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Overall shopping experience with...

by Rockler.com Shopper, December 6, 2004
Overall shopping experience with Rockler has been excellent. I do wish instruction sheets were included with products shipped. Products come with several advertisments but no instruction information.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

everything with the order was good, I...

by Rockler.com Shopper, December 5, 2004
everything with the order was good, I had no problems and everyting was complete and on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I vol. with Boy Scouts. I needed the...

by Rockler.com Shopper, December 2, 2004
I vol. with Boy Scouts. I needed the turntabel ASAP. Could not it locally. I also needed a Dovetail router bit. Locally could not find a really good one. I got exactly what I needed in a ASAP time frame. Would I deal with them again. You better believe it. Burl

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

never a problem,either on line or...

by Rockler.com Shopper, November 30, 2004
never a problem,either on line or shopping in their store,very good selection and stock

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

had a lovely experence shopping online...

by Rockler.com Shopper, November 30, 2004
had a lovely experence shopping online at Rocker.com

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very pleasant experience shopping at...

by Rockler.com Shopper, November 30, 2004
Very pleasant experience shopping at Rockler.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

This was the first time shopping at...

by Rockler.com Shopper, November 29, 2004
This was the first time shopping at Rockler.com I had no problem in ordering and recieving the product. As this is a computer product that keeps my computer from being viewed by others. As of this time I have nothing else to add. Thank You.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Our Online ordering was without...

by Rockler.com Shopper, November 28, 2004
Our Online ordering was without errors.Received everything ordered.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

the most helpfull and the best! they...

by Rockler.com Shopper, November 27, 2004
the most helpfull and the best! they have the most complete line of everything i need to complete any project.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Rockler exp. was ok, but shipping time...

by Rockler.com Shopper, November 25, 2004
Rockler exp. was ok, but shipping time was much longer than other merchants in same field.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Pleasant, staight forward, easy to...

by Rockler.com Shopper, November 25, 2004
Pleasant, staight forward, easy to navigate

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The web site stated "free shipping"....

by Rockler.com Shopper, November 24, 2004
The web site stated "free shipping". After placing the order, I was informed that there would indeed be shipping costs as I reside in Canada. Why can't you state up front that you will only honor your free shipping to US customers and save me the time and trouble of placing the order. Most other reputible firms will state that up front if it is in fact an issue. Please remove me from your mailing list.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
 

item was of poorer quality than I seen...

by Rockler.com Shopper, November 22, 2004
item was of poorer quality than I seen at the local hardware store, sorry I purchased it. JUNK

x I would not shop here again
Overall Rating: 3/5.0 store rating
 

thank you your shopping experience was...

by Rockler.com Shopper, November 21, 2004
thank you your shopping experience was very good

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Upon recieving my items there was an...

by Rockler.com Shopper, November 19, 2004
Upon recieving my items there was an unexpected exorbanent C.O.D. charge from the courier. UPS charged a $35 fee for clearing customs over and above the courier charges from Rocker- This information must be provided to out of country customers- I wrote Rocker an email regarding this information as it seem they are not aware of these extra courier charges, however I have been disappointed that I haven't recieve any acknowledgement of the email. The services and products provided by Rocker were top notch unfortuneately the courier service they have chosen ruined my shopping experience.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The web site is well put together....

by Rockler.com Shopper, November 18, 2004
The web site is well put together. Items are typically under catagories I would expect them to be. If I cannot locate an item where expected, the search function does find them for me.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very simple to place on-line order....

by Rockler.com Shopper, November 16, 2004
Very simple to place on-line order. Order was received on time and in good condition.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The ordering process was easy and very...

by Rockler.com Shopper, November 12, 2004
The ordering process was easy and very convenient. The order was delivered on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Products are always high quality but...

by Rockler.com Shopper, November 12, 2004
Products are always high quality but shipping and handling is a major portion of the final bill.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience. Found just what I...

by Rockler.com Shopper, November 12, 2004
Great experience. Found just what I wanted.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very good....

by Rockler.com Shopper, November 11, 2004
Very good. rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

ORDERED ON LINE AND HAD NO PROBLEMS,...

by Rockler.com Shopper, November 9, 2004
ORDERED ON LINE AND HAD NO PROBLEMS, ITEMS CAME AS EXPECTED

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Everything in the order process went...

by Rockler.com Shopper, November 9, 2004
Everything in the order process went well.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good internet shopping experience at...

by Rockler.com Shopper, November 9, 2004
Good internet shopping experience at Rockler.com

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I like FEDEX better than UPS because...

by Rockler.com Shopper, November 3, 2004
I like FEDEX better than UPS because packages arrive quicker and cost less money.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

quality products, good prices and...

by Rockler.com Shopper, November 2, 2004
quality products, good prices and service

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I enjoy the products that are sold at...

by Rockler.com Shopper, November 2, 2004
I enjoy the products that are sold at Rockler

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

For those who build furniture, you can't go wrong here.

by gamblin_man, December 12, 2003
This is a store for woodworkers. It's strength is in parts and supplies with some tools carried. If you are building or repairing furniture or cabinetry, you can find most of the hinges, slides, fasteners, veneers, or knobs you will ever need.

Their service is quick and reliable. Their return policy is fair. Their prices are reasonable but not the lowest on the internet. They have a good catalog which they send regularly to their customers.

Check out the jigs and fixtures carrying the Rockler brand. They are good quality and sometimes have unique features for their price point. I have their table for a mortising machine and it is well built and has nice features.

The daughter of the founder is now running Rockler. She has added very aggressive marketing techniques and is a leader in women in woodworking. You will find a hot link to Rockler on most sites relating to woodworking or furniture building

I order through their website regularly and have never had a bad experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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