Rock Creek Outfitters

good.

 I would shop here again

excellent

 I would shop here again

Loved the experience: found what I needed right away on the web site, easy to use site, product arrived quickly and in perfect condition. Now, I've got a head start on Xmas gifts for my skiing/sailing daughter! thx!

 I would shop here again

great

 I would shop here again

I have shopped at the Rock Creek stores in Chattanooga and near the occoee and found the people very helpful and friendly. Shopping at Rock Creek online was not as peronal, but ultimately just as satisfying.

 I would shop here again

Would be nice to have more on-line information about the products. Had to find and look at other sites to make size and general product comparisons.

 I would shop here again

I originally had to send my item back due to a small hole that developed in the first hour or two of use, but I sent RockCreek's customer service an e-mail and asked what I should do with it. They told me to send it back for a refund and order a new pair to be sure to get it on time. I followed their instructions and received my shoes and refund as expected.

 I would shop here again

Amazing. A great place to shop. Great selection and good prices. I have told everyone I know about Rock Creek and I look forward to using them again.

 I would shop here again

Always good

 I would shop here again

After extensive search on the best pricing on Eagle Creek Take2 ORV Trunk.  I found couple sites that had rock bottom prices, quick search on the Web reveal those as scams.  Rock Creek had higher prices than those but much lower than any other site that I trusted or had ordered from.  Found some great reviews, but still thought it was too good to be true.  I ordered with trepidation expecting that there will be some sort of catch.  Well it wasn't, three days later I had my Take 2 just as I ordered and the few extra items (including a free Eagle Creek pack-it unit).  Easy ordering, great price, and very prompt shipping. Will buy from them next time I need travel or outdoor gear.

 I would shop here again

I have been a customer of RockCreek for a few years now and my experience with them has always been excellent.

 I would shop here again

I was referred to Rock/Creek from the Patagonia website because Patagonia was out of the item I wanted. This worked out perfectly because Rock/Creek carried the other gifts I was looking for as well. I was very pleased with the discounted express shipping, and the order was fulfilled very quickly (everything arrived in just 3 days). I decided to send back a jacket I had ordered for myself because I wasn't crazy about the fit. The customer service person I spoke with was very friendly/knowledgeable and helped me pick out another jacket,  which I just received - it fits perfectly and is exactly what I was after! I can't say enough good things about my experience with these guys. The selection was great, the shipping was cheap and fast, and the customer service was very commendable.

 I would shop here again

I purchased a gift ($340) and paid extra to have it sent overnight.  I received it 8 days later and the correspondence and customer service was poor.  No compensation and no label to return the item (i.e. Altrec, Zappos and Amazon).  So it will end costing me a good chunk of change only to have it not arrive on time and then to return it (I had to purchase it locally at REI).

I understand the economy is pinching these small distributors, but don't pinch your customer.

Also, felt the customer service was a little used car salesmen- like.  I had to document all the correspondence just to keep them from using some sleezy techniques just to get off the hook for not keeping their word.

 I would not shop here again

Great experience - I'd definitely shop here again!

 I would shop here again

it was good

 I would shop here again

Easy to order on-line and shipping was extremely quick. Product and pricing were excellent!

 I would shop here again

I was able to find the jacket I wanted at $60 below the store's cost. If you know what you're looking for, RockCreek may be the place for you to find a good deal.

 I would shop here again

I didn't know anything about this vendor, but they had what I wanted at the right price. The order went smoothly in all aspects. I'm a satisfied customer.

 I would shop here again

First, the sandals are a perfect fit and so comfortable. I usually don't shop on-line, but the price was to good to pass up. Thanks!

 I would shop here again

great selection plus great deals plus free shipping equals can't comlpain

 I would shop here again

easy to complete and quick to receive. very pleasant experience

 I would shop here again

It was my first purchase from this merchant, but I was very satisfied.

 I would shop here again

Item just as described. Shipped immediately.

 I would shop here again

Great

 I would shop here again

Rock/Creek had a good deal on the Patagonia shorts and Chaco sandals I was looking for. The order was shipped for free and arrived quickly.

 I would shop here again

You had the best price I found online for this product. I received the merchandise quickly.

 I would shop here again

Order arrived earler than stated.

 I would shop here again

Exactly what I was looking for at the best price. Fast delivery. Will use them again.

 I would shop here again

It was a very good experiense. Will buy from them again

 I would shop here again

Actually one of the items was incorrect...a different style than what was ordered. However the color was good and we were leaving on vacation, so just kept the incorrect item.

 I would shop here again