RockCreek.com

RockCreek.com
 
Average Rating: 4.7/5.0 store rating
Customer Service 5
On-Time Delivery 5
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Amazing. A great place to shop. Great...

by RockCreek.com Shopper, May 17, 2009
Amazing. A great place to shop. Great selection and good prices. I have told everyone I know about Rock Creek and I look forward to using them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always good

by RockCreek.com Shopper, May 10, 2009
Always good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great Price/ Fast Delivery

by kansasluigi, April 26, 2009
After extensive search on the best pricing on Eagle Creek Take2 ORV Trunk.  I found couple sites that had rock bottom prices, quick search on the Web reveal those as scams.  Rock Creek had higher prices than those but much lower than any other site that I trusted or had ordered from.  Found some great reviews, but still thought it was too good to be true.  I ordered with trepidation expecting that there will be some sort of catch.  Well it wasn't, three days later I had my Take 2 just as I ordered and the few extra items (including a free Eagle Creek pack-it unit).  Easy ordering, great price, and very prompt shipping. Will buy from them next time I need travel or outdoor gear.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I have been a customer of RockCreek for...

by RockCreek.com Shopper, April 7, 2009
I have been a customer of RockCreek for a few years now and my experience with them has always been excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection and service - Fast shipping

by play_outside, January 2, 2009
I was referred to Rock/Creek from the Patagonia website because Patagonia was out of the item I wanted. This worked out perfectly because Rock/Creek carried the other gifts I was looking for as well. I was very pleased with the discounted express shipping, and the order was fulfilled very quickly (everything arrived in just 3 days). I decided to send back a jacket I had ordered for myself because I wasn't crazy about the fit. The customer service person I spoke with was very friendly/knowledgeable and helped me pick out another jacket,  which I just received - it fits perfectly and is exactly what I was after! I can't say enough good things about my experience with these guys. The selection was great, the shipping was cheap and fast, and the customer service was very commendable.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Empty promise to deliver. Small distributor can't execute like larger, more affordable alternatives.

by gear-expert, December 23, 2008
I purchased a gift ($340) and paid extra to have it sent overnight.  I received it 8 days later and the correspondence and customer service was poor.  No compensation and no label to return the item (i.e. Altrec, Zappos and Amazon).  So it will end costing me a good chunk of change only to have it not arrive on time and then to return it (I had to purchase it locally at REI).

I understand the economy is pinching these small distributors, but don't pinch your customer.

Also, felt the customer service was a little used car salesmen- like.  I had to document all the correspondence just to keep them from using some sleezy techniques just to get off the hook for not keeping their word.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Great experience - I'd definitely shop...

by RockCreek.com Shopper, December 1, 2008
Great experience - I'd definitely shop here again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it was good

by RockCreek.com Shopper, November 30, 2008
it was good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy to order on-line and shipping was...

by Rock Creek Outfitters Shopper, November 11, 2008
Easy to order on-line and shipping was extremely quick. Product and pricing were excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was able to find the jacket I wanted...

by RockCreek.com Shopper, November 2, 2008
I was able to find the jacket I wanted at $60 below the store's cost. If you know what you're looking for, RockCreek may be the place for you to find a good deal.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I didn't know anything about this...

by RockCreek.com Shopper, October 19, 2008
I didn't know anything about this vendor, but they had what I wanted at the right price. The order went smoothly in all aspects. I'm a satisfied customer.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

First, the sandals are a perfect fit...

by Rock Creek Outfitters Shopper, October 11, 2008
First, the sandals are a perfect fit and so comfortable. I usually don't shop on-line, but the price was to good to pass up. Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great selection plus great deals plus...

by RockCreek.com Shopper, October 5, 2008
great selection plus great deals plus free shipping equals can't comlpain

  I would shop here again
Overall Rating: 5/5.0 store rating
 

easy to complete and quick to receive....

by RockCreek.com Shopper, October 3, 2008
easy to complete and quick to receive. very pleasant experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was my first purchase from this...

by RockCreek.com Shopper, October 2, 2008
It was my first purchase from this merchant, but I was very satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Item just as described. Shipped...

by RockCreek.com Shopper, September 21, 2008
Item just as described. Shipped immediately.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great

by RockCreek.com Shopper, September 16, 2008
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Rock/Creek had a good deal on the...

by RockCreek.com Shopper, September 15, 2008
Rock/Creek had a good deal on the Patagonia shorts and Chaco sandals I was looking for. The order was shipped for free and arrived quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

You had the best price I found online...

by RockCreek.com Shopper, September 2, 2008
You had the best price I found online for this product. I received the merchandise quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order arrived earler than stated.

by RockCreek.com Shopper, August 13, 2008
Order arrived earler than stated.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Exactly what I was looking for at the...

by RockCreek.com Shopper, August 13, 2008
Exactly what I was looking for at the best price. Fast delivery. Will use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a very good experiense. Will...

by Rock Creek Outfitters Shopper, July 26, 2008
It was a very good experiense. Will buy from them again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Actually one of the items was...

by RockCreek.com Shopper, July 21, 2008
Actually one of the items was incorrect...a different style than what was ordered. However the color was good and we were leaving on vacation, so just kept the incorrect item.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Already made my 2nd purchase with them,...

by Rock Creek Outfitters Shopper, June 30, 2008
Already made my 2nd purchase with them, and again had great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I will do business with Rock Creek...

by Rock Creek Outfitters Shopper, June 26, 2008
I will do business with Rock Creek again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

the shoes i bought are coming undone at...

by RockCreek.com Shopper, June 11, 2008
the shoes i bought are coming undone at the toe box. i will be contacting rock creek about this. i am interested to see how they handle it before i commit to buying anything from them in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Was very impressed at how quickly my...

by RockCreek.com Shopper, June 4, 2008
Was very impressed at how quickly my order arrived. It was in good shape and I had no problems with Rock Creek at all. Would definately use them again and I would recommend them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great website, prices, and EXCELLENT...

by RockCreek.com Shopper, June 3, 2008
Great website, prices, and EXCELLENT variety. Speedy shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was very easy to find what i wanted...

by RockCreek.com Shopper, May 16, 2008
It was very easy to find what i wanted and they made ordering easy as well.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I received excellent service from...

by RockCreek.com Shopper, May 13, 2008
I received excellent service from RockCreek.com and highly recommend them. The coat I ordered did not fit, and they processed the return quickly and cheerfully. I will shop there again. They deserve a 5-star rating!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good sale for this item

by RockCreek.com Shopper, April 11, 2008
good sale for this item

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent shopping experience. Would...

by RockCreek.com Shopper, April 6, 2008
Excellent shopping experience. Would definitely use this merchant in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Thought the rockcreek site was easy to...

by RockCreek.com Shopper, March 23, 2008
Thought the rockcreek site was easy to use, able to find things easily, good prices. Care free order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GOOD JOB

by RockCreek.com Shopper, March 23, 2008
GOOD JOB

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great price on the product vs. other...

by RockCreek.com Shopper, March 17, 2008
Great price on the product vs. other online retailers. Shipping was a bit expensive. Easy to purchase, shipping was simple. Good retailers.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Love the product and even ordered one...

by RockCreek.com Shopper, March 9, 2008
Love the product and even ordered one for my Dad.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Awesome.

by RockCreek.com Shopper, March 9, 2008
Awesome.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They had the best price on the item...

by RockCreek.com Shopper, February 29, 2008
They had the best price on the item listed above on the entire net.! No one could touch their price!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

First, Rock Creek's website is great....

by RockCreek.com Shopper, February 28, 2008
First, Rock Creek's website is great. With easy navigation and intuitive layout, I thought they did a great job. Shipping was pretty fast considering it was free. Even returning one of the products was easy, although it would be good if they could pay for the return postage. Other than that, the experience was very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The website made it easy to purchase...

by RockCreek.com Shopper, February 26, 2008
The website made it easy to purchase and the shipping was fast. The items were in good condition upon arrival. I would buy from this site again.

  I would shop here again
Overall Rating: 5/5.0 store rating

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