RockCreek.com

no complaints, no problems, hassle free

 I would shop here again

The entire order was not received at the same time. Received a phone call on day of arrival stating that all items ordered may not have been included in shipment. Remaining items not included were sent second day air, however, the items did not make it in time for the planned ski trip in which they were purchased to begin with. The total time between order and final receipt of all items took almost two weeks. This was a little frustrating, considering the ordered items were a stocking cap and snow boots. Customer service and items ordered made this purchase worthwhile.

 I would shop here again

EXCELLENT - ITEM WAS IN STOCK AND SHIPPED PROMPTLY.

 I would shop here again

At first I was a little frustrated with Rock/Creek because I ordered the shorts and belt and then I received an email saying the shorts were no longer available. It seemed like on a website immediate updates should be available and out of stock products should not be displayed. However, I was pleased with how quickly they informed me of this. I called to let them know I didn't want a substitute for the shorts but only wanted the belt, and the rep still gave me free shipping even though the sub total had dropped below the free shipping limit, which was nice. I received the belt quickly. After trying it out, I have a couple of complaints. The hot cut near the buckle is oriented so the sharp side points out into me when I am wearing the belt, which is annoying 'cause it felt like a thorn sticking in to me while I was hiking. It would have been nice if Rock/Creek offered to cut the belt to a custom length rather than just shipping it one size fits all. On the other hand, it was only 7.50 so its not a bad belt for that price and I should be able to make some modifications myself to make up for the problems. So overall, I was somewhat dissatisfied with this shopping experience, but I won't discount Rock/Creek based only on one experience. I have shopped with them once before and been satisfied, and I'll certainly be willing to try them again in the future.

 I would shop here again

From order to delivery, service was fast and prompt.

 I would shop here again

no complaint, good price

 I would shop here again

My order came earlier than expected. You guys are fast!

 I would shop here again

Easy site to navigate, easy to order, quick shipping.

 I would shop here again

I MADE MY ORDER ON 29 12 2006 AND ON MY CREDIT CARD FIGURE THIS OPERATION AND THEN REPEAT ON 5 12 2007 WHAT IS IT? RESUME I PREFER TO PAY EXPRESS MAIL (FASTER SERVICE)AND YOU SEND ME THE JACKET 7 DAYS LATER TO MADE MY ORDER

 I would not shop here again

I bought this product, that my daughter found and selected, for a Christmas present.

 I would shop here again

Everything was good!

 I would shop here again

excellent

 I would shop here again

Very Good

 I would shop here again

very good service and product

 I would shop here again

Price was good, my package came quickly and the shipping was free. I'll be back!

 I would shop here again

perfect

 I would shop here again

Good selection; great price; quick shipping.

 I would shop here again

Perfect shopping experience from start to finish! They have the best selection and the site is easy to get around. They sent me the tracking information, so I knew exactly when the package would arrive (it came faster than I expected)...plus the shipping was free. I had to exchange an item in my order for another size, and Rock Creek emailed me when they received the return, and sent me tracking info for the exchange, so I knew the status the whole time. Very professional! I will definitely shop there again. Thanks, RockCreek.com!

 I would shop here again

I purchased a werner paddle and it came in looking like someone used it to run a few rapids with it. I called rockcreek and left a message on there answering machine letting them know the condition of the paddle. Haven't heard from them since.

 I would not shop here again

It was good

 I would shop here again

Rock Creek Outfitters is one of the few online shops I've found that really goes the extra mile on customer service. I called them a few times to get their advice on a tent, jacket and sleeping bag for my son for an upcoming trip, and they couldn't have been nicer or more knowledgeable. Plus the prices were better than any others I found and they got the order to me really quickly. I highly recommend this site.

 I would shop here again

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 I would shop here again

Fantastic pants at the best price! Super good deal! Thanks! Ill be back for more!

 I would shop here again

excellent store, fast shipping and good prices

 I would shop here again

Couldn't have been better. These guys get my vote!

 I would shop here again

excellent. Had difficulty finding special size equipment. For example XS but otherwise experience was great.

 I would shop here again

excellent product, very good website and great service

 I would shop here again

correctly shipped right product on time at a fair price, I can ask no more.

 I would shop here again

Very good selection and awesome prices on special marked items. Have recommended the website to a few friends already. Look forward to purchasing again! Thanks!

 I would shop here again

A model or drawing showing how the clothes look on a person would be nice.

 I would shop here again

good

 I would shop here again

easy site to navagate and fair prices. Quick delivery

 I would shop here again

The first time I ordered something was ok, now I'm waiting (almost the amx 14 days) but that can happen. So in fact I can't give an opinion yet

 I would shop here again

Good product selection and prices, items arrived promptly and in good condition. I would order from them again.

 I would shop here again

Great gear, great price, great site

 I would shop here again

Very quick shipment and delivery of product. Great customer service.

 I would shop here again

Outdoor goods are much cheaper in the US and products such as the MSR Windpro are unavailable, so it was definately worth it.

 I would shop here again

I had to call to get another size for comparison...they only had one and it was in a store on the other side of the country...and still they had it to me in a few days! Fantastic customer service, great prices, excellent quality. Love them!

 I would shop here again

enjoyed doing business with you

 I would shop here again

Good shoping but im must pay fee in our country in aaltrec the send me same think in same cost and i musn't pay FEES

 I would shop here again