Rock Creek Outfitters

A very pleasant experience

 I would shop here again

Site was easy to navigate and check-out is simple. Product arrived quickly and tracking information was accurate. Pictures of the product made finding he ones I wanted very easy.

 I would shop here again

I love this site. They always have good prices and I like their free shipping deal. Plus their customer service people are friendly and really know their stuff. I'm sure I'll be back...again!

 I would shop here again

Highly recommend this merchant!

 I would shop here again

Love shopping RockCreek, good deals and orders arrive quickly

 I would shop here again

Picture was not adequate to really understand purchase. While good, these are more casual boots then imagined based on picture.

 I would shop here again

best price, fast delivery

 I would shop here again

Rock Creek carries quality products at fair prices. They are very helpful on the phone and in all ways are good to deal with.

 I would shop here again

Shopping was fine.

 I would shop here again

Everything was great. I got what I wanted at a really great price.

 I would shop here again

I highly recommend Rock Creek. Great customer service!!

 I would shop here again

I was 50 cents short of free shipping. I emailed a customer service agent in an attempt to receive the free shipping option. The customer service agent was able to meet my request and I was much appreciative.

 I would shop here again

I received exactly what I ordered in a timely manner. Very good shopping experience.

 I would shop here again

Good web site, good selection, competitive prices, reliable shipping, relatively easy to track.

 I would shop here again

The shoes didn't fit because the sizing information on the website was a little bit confusing, so I ordered the wrong size. But other than that it was a good experience.

 I would shop here again

good.

 I would shop here again

excellent

 I would shop here again

Loved the experience: found what I needed right away on the web site, easy to use site, product arrived quickly and in perfect condition. Now, I've got a head start on Xmas gifts for my skiing/sailing daughter! thx!

 I would shop here again

great

 I would shop here again

I have shopped at the Rock Creek stores in Chattanooga and near the occoee and found the people very helpful and friendly. Shopping at Rock Creek online was not as peronal, but ultimately just as satisfying.

 I would shop here again

Would be nice to have more on-line information about the products. Had to find and look at other sites to make size and general product comparisons.

 I would shop here again

I originally had to send my item back due to a small hole that developed in the first hour or two of use, but I sent RockCreek's customer service an e-mail and asked what I should do with it. They told me to send it back for a refund and order a new pair to be sure to get it on time. I followed their instructions and received my shoes and refund as expected.

 I would shop here again

Amazing. A great place to shop. Great selection and good prices. I have told everyone I know about Rock Creek and I look forward to using them again.

 I would shop here again

Always good

 I would shop here again

After extensive search on the best pricing on Eagle Creek Take2 ORV Trunk.  I found couple sites that had rock bottom prices, quick search on the Web reveal those as scams.  Rock Creek had higher prices than those but much lower than any other site that I trusted or had ordered from.  Found some great reviews, but still thought it was too good to be true.  I ordered with trepidation expecting that there will be some sort of catch.  Well it wasn't, three days later I had my Take 2 just as I ordered and the few extra items (including a free Eagle Creek pack-it unit).  Easy ordering, great price, and very prompt shipping. Will buy from them next time I need travel or outdoor gear.

 I would shop here again

I have been a customer of RockCreek for a few years now and my experience with them has always been excellent.

 I would shop here again

I was referred to Rock/Creek from the Patagonia website because Patagonia was out of the item I wanted. This worked out perfectly because Rock/Creek carried the other gifts I was looking for as well. I was very pleased with the discounted express shipping, and the order was fulfilled very quickly (everything arrived in just 3 days). I decided to send back a jacket I had ordered for myself because I wasn't crazy about the fit. The customer service person I spoke with was very friendly/knowledgeable and helped me pick out another jacket,  which I just received - it fits perfectly and is exactly what I was after! I can't say enough good things about my experience with these guys. The selection was great, the shipping was cheap and fast, and the customer service was very commendable.

 I would shop here again

I purchased a gift ($340) and paid extra to have it sent overnight.  I received it 8 days later and the correspondence and customer service was poor.  No compensation and no label to return the item (i.e. Altrec, Zappos and Amazon).  So it will end costing me a good chunk of change only to have it not arrive on time and then to return it (I had to purchase it locally at REI).

I understand the economy is pinching these small distributors, but don't pinch your customer.

Also, felt the customer service was a little used car salesmen- like.  I had to document all the correspondence just to keep them from using some sleezy techniques just to get off the hook for not keeping their word.

 I would not shop here again

Great experience - I'd definitely shop here again!

 I would shop here again

it was good

 I would shop here again

Easy to order on-line and shipping was extremely quick. Product and pricing were excellent!

 I would shop here again

I was able to find the jacket I wanted at $60 below the store's cost. If you know what you're looking for, RockCreek may be the place for you to find a good deal.

 I would shop here again

I didn't know anything about this vendor, but they had what I wanted at the right price. The order went smoothly in all aspects. I'm a satisfied customer.

 I would shop here again

First, the sandals are a perfect fit and so comfortable. I usually don't shop on-line, but the price was to good to pass up. Thanks!

 I would shop here again

great selection plus great deals plus free shipping equals can't comlpain

 I would shop here again

easy to complete and quick to receive. very pleasant experience

 I would shop here again

It was my first purchase from this merchant, but I was very satisfied.

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Item just as described. Shipped immediately.

 I would shop here again

Great

 I would shop here again

Rock/Creek had a good deal on the Patagonia shorts and Chaco sandals I was looking for. The order was shipped for free and arrived quickly.

 I would shop here again