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Rock Bottom Golf

Rock Bottom Golf
 
 
Overall Rating: 2/5.0 store rating
Ease of Ordering: 5/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 5/5 stars
Selection: 3/5 stars

Possibly good, but here is what to watch out forÂ…..

 
A review by enwig written on Jun 30, 2009
Full review
No doubt about the prices, they are good.  However, there are a few things you should watch out for.

Descriptions are sometimes lacking in key details.  Example; not mentioning that a specialty head cover will only work for a three wood and not for a driver.  If you wanted it for a driver, tough luck.

If you make a mistake, forget about getting anybody to help you.  Their customer service is basically non-existent.

Their return policies are very restrictive and include large restocking fees.  Check the fine print of their return policies before you order.  Bottom line, their position seems to be that they are selling at a low price and, once the shipment goes out, they don’t want to hear from you about that shipment ever again.  If they make a mistake, they will never admit it.

Forget about their coupons.  They might work, and they might not.  They arbitrarily change their policies.  Example; I received a coupon for free shipping on orders over $85, and it had no expiration date.  Tried to use it two months later, and the site would not accept it.  Said that the figure had gone up to $125 for free shipping.  When I pointed out that this was their coupon and that it was only two months old with no expiration date, they basically told me to go pound sand.

In my humble opinion, their shipping costs are incredibly high; especially given their extremely haphazard packing practices; which consist of stuffing purchased items into a box and hoping for the best (I am not making this up….).  Granted, much of the stuff will not break.  Just seems odd that they charge as much as they do for such mediocre packaging.

If you know exactly what you want and are confident that, once it arrives at your door, you will never need to deal with them on any of that merchandise, you will probably get your stuff at a good price.
 

About the Author

enwig
a member of Epinions.com
Reviews Written:  2
 
 
 
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