RitzCamera.com

I am very pleased with this entire transaction. I bought the camera and printer for my daughter. I paid, Ritz shipped and everyone is very happy. Easy ordering, tracking, and, hopefully, easy rebate as well. I have bought several cameras from Ritz and have always been pleased. This is the first time I had one shipped and it was great. Thanks to Ritz Camera for outstanding service.

 I would shop here again

Excellent and efficient experience. I received my purchase in shorter time than expected. Quite surprised and delighted.

 I would shop here again

I am completely satisfied with my experience with Ritz Camera. I won't hesitate to deal with them again when the need arises.

 I would shop here again

I did not receive the correct items. When I called and explained to this to the rep, he put me on hold and came back to tell me they did send me the correct items. I once again explained to him why the items were incorrect. I also asked him if I had received the correct items then why would I be wasting my time calling him? He then told me the original item I ordered was out of stock, so they sent me these intsead. I explained to him that what they sent me was useless to me because I cannot use them in my camcorder. He told me I would receive an e-mail with a prepaid shipping label to return them and within a few weeks I would get a credit for the full amount including shipping. A few days later I received an e-mail with a credit for the purchase, but not the $7.95 for shipping, nor did I receive a prepaid mailing label as promised. So now I still have discs I cannot use and am out the shipping. Had your company followed through with the original plan to send them back and give me a full credit (including shipping), I would have chalked this up as a mistake and yes I would have shopped here again. But so far it hasn't been handled very professionally. Cindy Valenchis

 I would shop here again

My shopping experience has been excellent. i have made two purchases from Ritz, The second was a result of the excellent service i received on the first purchase. as long as i am being treated as a valued customer, i will continue to be a customer.

 I would shop here again

You have fast service, would shop again with RitzCamera.

 I would shop here again

great service. fast shipping will buy from RitzCamera.com again.

 I would shop here again

Transaction went smoothly ... Received product in the expected amount of time ... Packaged well.

 I would shop here again

Very good!

 I would shop here again

very good experience great people to talk to

 I would shop here again

very prompt shipping and delivery.

 I would shop here again

I had a little trouble with my Bank and Ritz. My American Express Card is under the Bank of America and Ritz had trouble understanding that I couldn't get verification from American Express because the Bank of American had to give my approval. It took about one hour and 3 phone calls to get it finalized. Once the approval was ok, the item was shipped the same day.

 I would shop here again

The product shipped within 1 hour of the order being placed and was on my doorstep within 72 hours. Ritz had the best price on the product and shipping was free.

 I would shop here again

I ordered D60 Nikon for my wife from Ritz but I have to ordered D300 from Amezon that are cheaper I dont like that Why I have to go to get frm Amezon instead from Ritz.?

 I would shop here again

It was a pleasure to shop with Ritz Camera.

 I would shop here again

I was extremely pleased with the service from Ritz Camera. I ordered my Sony A200 with the two day shipping and it came right on time. About one month later, I ordered a zoom lens for the camera and just asked for regular shipping. I was given my tracking number and to my surprise, it came two days earlier than expected! I was VERY pleased with that. I guess Ritz Camera really care about their customers. They are with you every step of the way!

 I would shop here again

Cheap price Variable products Great offers Its a good experience shopping at RitzCamera.com

 I would shop here again

Too much hassle. While I appreciate the verification process, I found it to be a very unpleasant experience. The representative was rude, could not understand simple street addresses. I also had put my work address as my billing & shipping address which caused issues since I used my personal card which billing is sent to my home. I realized what I had done and provided my address and correct phone number but the rep. made a simple task as putting the correct info in a frustrating and overly complicated issue. Next time I make a purchase with Ritz, which is and has been my favorite photo supply merchant for service, employee knowledge, product selection and quality, However I will simply continue to make my purchases at a retail location in the future. Thanks for asking for my experience. Will Hutchings

 I would not shop here again

title description was not clear and there was a big misunderstanding when I received items. Tried to do what I thought was a simple exchange but this was not possible I think due to product inventory/stocking protocol. customer service by phone was horrible. three times it sounded as if someone had picked up but didn't answer then I was hung up on. Online chat was a quite bit more convenient. Took a while to receive proper return label. I just would have rathered things to have been able to be exchanged instead of me having to send the whole order back but b/c item was a bundle purchase this option was not available.

 I would shop here again

i think they are super!!! I ordered on Monday morning and received my product on Wednesday afternoon. 55(?) hrs later. Also they were the least expensive before a mail in rebate. Bill

 I would shop here again

OK, but tried to get info on AC adapter for NIKON P80 to order same, but unable to do so.

 I would shop here again

I was pleased with the experience at RitzCamera.com. I have also made visits to the local Ritz Camera shop here and am equally satisfied with the experience I have had there. Sales persons are knowlegable and courteous. I didn't answer #6 because I didn't have to phone or mail in a form to complete my purchase.

 I would shop here again

very,very fast delivery

 I would shop here again

It was easy and simple

 I would shop here again

great place, easy to deal with, shipped/arrived promptly, no damage to item. Would definitely continue using

 I would shop here again

purchased on-line, easy to use web site, order was shorted but problem solved by one brief phone call all products were well packed and arrived in very good condition, have sent in for printer rebait but have not received it yet from epson

 I would shop here again

Good price-Received what I ordered. All new products. Fast Free shipping. Friendly service. recommended. Will buy again. A

 I would shop here again

Only problem was late shipping - order was received in good order

 I would shop here again

Customer service was very helpful. The camera which I wanted was in stock, and the list of available options was an added bonus. The only downside to the experience was in the shipping of the items ordered. I paid extra for next day shipping, but delivery took an additional day.

 I would shop here again

Shopped on-line and compared. The reason I went with Ritz was past experience and free shipping for over $100. Reviews on the products on-line were pro and con which gives you a good idea of problems you may encounter with a product. It is always better to read a negative comment and not buy something than to buy something and not be happy with it. On the camera there were several negative comments. I have had experience with the type of camera I was purchacing and felt that I would be able to use the camera without problems. I have the camera and it works well.

 I would shop here again