RitzCamera.com

title description was not clear and there was a big misunderstanding when I received items. Tried to do what I thought was a simple exchange but this was not possible I think due to product inventory/stocking protocol. customer service by phone was horrible. three times it sounded as if someone had picked up but didn't answer then I was hung up on. Online chat was a quite bit more convenient. Took a while to receive proper return label. I just would have rathered things to have been able to be exchanged instead of me having to send the whole order back but b/c item was a bundle purchase this option was not available.

 I would shop here again

i think they are super!!! I ordered on Monday morning and received my product on Wednesday afternoon. 55(?) hrs later. Also they were the least expensive before a mail in rebate. Bill

 I would shop here again

OK, but tried to get info on AC adapter for NIKON P80 to order same, but unable to do so.

 I would shop here again

I was pleased with the experience at RitzCamera.com. I have also made visits to the local Ritz Camera shop here and am equally satisfied with the experience I have had there. Sales persons are knowlegable and courteous. I didn't answer #6 because I didn't have to phone or mail in a form to complete my purchase.

 I would shop here again

very,very fast delivery

 I would shop here again

It was easy and simple

 I would shop here again

great place, easy to deal with, shipped/arrived promptly, no damage to item. Would definitely continue using

 I would shop here again

purchased on-line, easy to use web site, order was shorted but problem solved by one brief phone call all products were well packed and arrived in very good condition, have sent in for printer rebait but have not received it yet from epson

 I would shop here again

Good price-Received what I ordered. All new products. Fast Free shipping. Friendly service. recommended. Will buy again. A

 I would shop here again

Only problem was late shipping - order was received in good order

 I would shop here again

Customer service was very helpful. The camera which I wanted was in stock, and the list of available options was an added bonus. The only downside to the experience was in the shipping of the items ordered. I paid extra for next day shipping, but delivery took an additional day.

 I would shop here again

Shopped on-line and compared. The reason I went with Ritz was past experience and free shipping for over $100. Reviews on the products on-line were pro and con which gives you a good idea of problems you may encounter with a product. It is always better to read a negative comment and not buy something than to buy something and not be happy with it. On the camera there were several negative comments. I have had experience with the type of camera I was purchacing and felt that I would be able to use the camera without problems. I have the camera and it works well.

 I would shop here again

I am a first-time customer and I am satisfied with the purchase and service. Hope to do business with them again. Thanks.............Richard Koch

 I would shop here again

salesperson GINO was very helpful. shipping was excellent.

 I would shop here again

The Ritzcamera.com site was easy to navigate and the product I was looking for was in stock. All necessary information was provided and ordering was a snap.

 I would shop here again

100% Positive. I would not hesitate to make a major purchase from RitzCamera.com again. I received excellent shipping and tracking emails, and even a backordered item was delivered within 10 days from my order placement date. Everything was brand new with full U.S. warranties, and by taking advantage of an advertised sale I saved a couple of hundred over the big online N.Y. city stores that I have dealt with before. I am very pleased !!!!

 I would shop here again

100% Positive. I would not hesitate to make a major purchase from RitzCamera.com again. I received excellent shipping and tracking emails, and even a backordered item was delivered within 10 days from my order placement date. Everything was brand new with full U.S. warranties, and by taking advantage of an advertised sale I saved a couple of hundred over the big online N.Y. city stores that I have dealt with before. I am very pleased !!!!

 I would shop here again

The camera I PAID for arrived very quickly. However, when I used the fifty dollar gift certificate to purchase accessories, that's when the problems started. It's been a month I still don't have the items purchased, I keep getting emails telling me they haven't forgotten, blah, blah blah. At this point I don't believe the items will ever arrive. They did tell me that one item was backordered and would ship in 2-4 weeks, it's been five.

 I would shop here again

Smooth as silk.

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No Problems, fast, with no shipping charges.

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Excellent,all live chat /phone calls are very good and willing to help as much as possible.You guys are good. One minor problem was the Free Printer that was to be available when you buys more than enough, the question is I have to cancell the order because "YOU CAN NOT GUARANTEE THE REBATE" because you dont have any in stock and yet it was in your add.I like the Hp printer but its back order,so I have to cancell because of rebate not guarantee.

 I would shop here again

The process of the order took too long and hence I missed the appointment to take picture from the new camera. And I kept getting automatic email to call to confirm the order...very annoying.

 I would shop here again

This was not the first time I had shopped with Ritz. The first was great so that is why I visited them again for this new product.

 I would shop here again

well what i call it is bate and switch.first they tell you, get a free printer with the purchase of camera.I ordered the camera and they sent it to the wrong address.I was never offered any printer.the price for the camera dropped 100.00 to 799.00.I really don"t think i got the discount.

 I would not shop here again

Very un-organized company

 I would not shop here again

I ordered the "Father's day" NIKON D60 camera package early morning on June 11th, and it was delivered on June 13th shortly after noon. The package was exactly as advertised on the web site. Definitely QUALITY service, and I will order from this merchant again. Bill Mawby

 I would shop here again

The website stated the item usually ships within 24 hours. It took two weeks to ship. After shipping, I attempted to track the item, but website indicated the tracking was temporarily unavailable. I checked the website daily and the status never changed. It took one week from the shipping date to receive the item.

 I would not shop here again

This is a scam web site. Delayed my purchase after repeated phone calls for a false issue with billing address of credit card. Last call person wanted my 800 number from my credit card. I then cancelled order. This site should be reporte to the better business bureau.

 I would not shop here again

The only thing that I did not approve of is that when the packages was delivery. No one was home, so they left it on the door step. No one sign for it. We were out of town. So the package sit on the door step for two days. It could have been stolen.

 I would shop here again

I think it was great...my only concern, which I am not sure is an issue, is that I thought the printer and camera had to be on one receipt to receive the rebate. They were shipped separately and thus on different invoices. I hope its okay, because I bought the printer as a spare and am hoping for the rebate.

 I would shop here again