Raidentech.com

The prices were lower than other places, but they have too many items out of stock. I've contacted them via email two weeks ago and have heard nothing from them. They don't seem to have much support for the products they sell. Overall a good company and website, but needs improvement.

 I would shop here again

I can't ask for better product selection, price or service... which is why I keep turning to Raidentech for all my RC needs!

 I would shop here again

Fast service and good prices and good stock on hand.

 I would shop here again

All I expected and more.. Onlyplace I buy helicopters and parts from. Keep up the good work

 I would shop here again

they are easy to order from, prices are good,only problem I had was the rotor head was not the one ordered. When I contacted thecompany they were very nice and willing to send the correct part at no cost.

 I would shop here again

All went as expected

 I would shop here again

very happy all though i part was not in stock they did credit me.will buy again in the future.

 I would shop here again

The shipping and handling charges were a bit too much. The package only weighed 1 lb. Other than that it was okay.

 I would shop here again

Good selection, good delivery time and great product. I will recommend them to my friends.

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good

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Easy to find products. Receive product almost on time (maybe post office fault). Not easy to get advice by email. You must phone in, which is bordering on impossible because of where I live. I'm basically all alone with any problems.

 I would shop here again

I bought 3 items so far and never had any assels.products were always in good condition and delivered on time , I will keep shopping at your site in the future.With that new helicopter I will probably need some replacement parts or up grades we'll see. thanks for your efforts jacques laferriere

 I would shop here again

Very smooth and uncomplicated.

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excellent

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Products were recieved in good order anad shipping was promt.

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The purchase was a gift. I got an email within an hour of delivery by UPS, and called the recipient when a neighbor signed for the parcel. The parcel arrived promptly and in good condition. Th recipient was pleased with the condition and quality of the remote controlled helicopter and boat.

 I would shop here again

The product was priced just right when ordered, but when I received the actual product and tested the product out, I was overwhelmed with the quality of the product compared to the price. Definitely worth every penny and more.

 I would shop here again

I was a really great shopping experience. I found what I thought I wanted and made a phone call to them and found all the information that I needed to made my final decision and purchase. TYhey were very helpful. The purchase was easy and the shipping was very fast with no waiting in the warehouse. A purchase. Alan

 I would shop here again

Over all good experience

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I received my product in what appeared to be used condition and it wasnt and still isnt working.When I tryed to reach them by phone during business hours I couldnt reach anyone in over three weeks,? So I also tryed to reach them by email to let them know the poor condition of the helicopter, I recieved a email back saying that someone would contact me with in 1 or 2 buisiness days.Three weeks later still no contact has been made by Raiden Tech I am very disipointed with them !

 I would not shop here again

Thos people are stiling other people visa numbers. Shame your selves. I hope u will burn in hell!!!!!!!!!!!!!!!!!!!!!

 I would not shop here again

The order shipped fast and I received my helicopter when they said I would. I was however, concerned because it took a few days to get the shipping info. I mean I don't know you from Adam and I just gave you $130.00 and it took a while to get any confirmation at all. Also when I clicked on the order tracking link in the e-mail (Their web site not UPS's ) there was no info saying that the order shipped. I know that I got an e-mail from UPS with a tracking number but I would have liked to see my updated order status on tier web site. Over all I was happy with my order but think that you need to work on keeping the customer informed of their order status...

 I would shop here again

I really like the way Raidentech's website shows items in stock as well as out of stock. This eliminates the dissappointment of trying to order items and finding out they don't exist at the time. I also was pleased with the quick response of their automated order system. Raidentech is one of my favorite shopping sites.

 I would shop here again

You really want to know how a company is? Read the bad reviews first. And believe me, this company is B-A-D. Go ahead and try to contact customer service if you don't believe me. I dare you to order after trying to send them and email or a phone   Read full review...

 I would not shop here again

I really appreciate the SUPERB packaging that Raidentech uses. (Heavy duty cardboard box protecting the inner product.) I am POSITIVE that I will make future purchases from them as radio controlled aircraft are my newest hobby and they offer great selections and prices.

 I would shop here again

I wished to modify my order the next day and had difficulty in reaching the company. Luckily I managed to reach a gentleman in sales and he was able to retard the shipping and make the modification for me. Follow-up access to sales could be made a lot easier with phone numbers indicated on their web page.

 I would shop here again

excellent selection with good prices

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Thanks for this oportunity. The description was very poor, it said that the receiver work with futaba standard, but the crystal should be in other format(single conv, dual conv). There is missing a lot of techs in the description. Could be better for the desition of purchase wheter one or other part. It is cheapper to me to buy another than return to you. For the motors (electric) could be better specified the charecteristics (watts, recomended plane, esc, etc). I hope you take into acount this for a better site. Thanks.

 I would shop here again

Fast and accurate.

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Customer service is HORRIBLE. I called multiple times to get an issue with a battery resolved and there was no answer. When i did hear someone on the phone there was peoples voices in the back round but then they hung up on me. If you guys really want to see what people think of your company you should go on RCuniverse.com under your forms Exceed RC nitro and see what people are posting. Both company's Raidentech and Redcat racing sell the same products, But because your customer service is so bad you are going to lose a lot of customers. Other then that, my shopping with you was ok at best. Orders were filled promptly and i received them for the most part on time. I was fairly disappointed at your prices for shipping. You should offer USPS shipping especially for people ordering spare parts. i could have gotten 2 day shipping with USPS priority for the same price as UPS ground shipping. (UPS was one day behind) Furthermore on your web site you should put a more descriptive information about where spare parts go on the cars. The pictures are not very good especially for people that have never owned a RC car before of this caliber. Read this forum for more information on bad service. http://www.rcuniverse.com/forum/m_6696779/tm.htm

 I would not shop here again

Vary good!

 I would shop here again

Had hard to find parts and had good prices on the products I was looking for. Thanks

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my experience was great but my product arived damaged

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Shopped with Raidentech several times. Very satisfied with the site and service. Thanks Jeff E. Springfield Oregon

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Very easy transaction!

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Always excellent value, always excellent prompt service, fast delivery.

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great service, fast shipping

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Everything went well, as expected. Smooth, easy transaction no problems

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Customer contact leaves a little to be desired. I tried several times to modify my order before I managed to reach the shipment person by E-mail.

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The motor was the wrong configuration.. I contacted them by online chat.. waiting on an RMA # to return..the plane is everything I expected.. great site

 I would shop here again