REI Outlet

We live in the middle of WY so having purchases shipped to a REI store isn't always practical for us. The closest REI store is in Ft. Collins, CO, a five hour drive. Still, we appreciate the option to use this service, however infrequent it may be.

 I would shop here again

I would definately use the ship to store option if I lived close to one. Unfortunately I don't. OVerall I have had excellent transactions each time I order from REI. The best. Thanks

 I would shop here again

Phone staff always helpful, especially this time: we were working to make sure the "bike carrier" fit my car hitch properly, and I was switched to a well-informed product specialist who chatted at length with me.

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Excellent!

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Excellent! Will buy from again! =)

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REI has always been a great place to shop - in store and online. Their sales people are very knowledgeable and helpful .

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Quality of STUFF is important and REI does well there. Discussion of shipping options better on internet order than by phone.

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The only thing better than shopping at REI is getting outdoors using the equipment purchased.

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Quick delivery!

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I always enjoy it

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Shopping at REI has always been a good experience.

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great

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Excellent as usual. This is one of the bsst stores around. Excellent customer service and return policy.

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I have been a member of REI for 10 years and feel they are a very good store. My only concern with them has been price.

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products were great

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Excellent on-line purchasing system

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I called for advice about which pedometer to buy and received good advice immediately. Unfortunately, I have not had time yet to use the pedometer! I would not use the ship to store option, because the store is too far from my house.

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It was fine.

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love the customer service

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Flawless! Good emails, good value.

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I like REI and their products, but, maybe it's just me, but most times I buy mail-order (including REI) I'm dissatisfied with the item.

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I love REI - I can find what I am looking for most of the time, the website is extremely user friendly and the product information is typically thorough. I wish it didn't take so long to ship-to-store, but I know if I need it sooner I can have it shipped directly to me.

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live in australia, luv shopping on-line with rei delivery within a week - fantastic

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After reviewing your return policy I continued with this purchase. I live in Hawaii (no REI there) and needed a pair of longjohns and top. Since I don't know my size in Patagonia's products I ordered two pairs one small and one medium and had them sent to my mother's in Arkansas. I will visit with her in July (no REI there either), at that time I'll try on both pairs (S and M). Whichever DOES NOT fit I will return to REI for a refund. I realize this is not the optimal way to shop, but under the circumstances this was an acceptable solution. I hope my return experience will be as straightforward as my ordering experience at REI.

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I only say that I would be "not at all likely" to use the ship to store optiob is because I live outside the US. (Australia) Great service, great products, great prices!

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NO

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It was fine.

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The products were from the outlet store. They are what I expected. I especially like the first aid kits. They are perfect for backpacking.

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Awesome, I love being an REI member!

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Purchased tandem kayak online and had item shipped to local REI store for pickup. Shipping time was longer than expected however only one day later than actual shipping time quoted. The local REI store had two in stock which, had an option online been available to purchase the item locally I would have had the merchandise in a few hours instead of two weeks. The ability to purchase merchandise online from local store stock is very convenient and is in use by other merchants such as Sam's Club, Best Buy and Lowe's Home Improvement Centers. Thank you for your time, Gino DeAnne REI Member #5823603

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This is an awesome store and the service is EXCELLENT

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It was expecially good.

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I recieved my order earlier than planned and was able to use it right away on a camp out! Thanks REI, good communications and good deals. I will shop REI again.

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REI is fabulous! I always look to them first.

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My oldest daughter is a Brownie, and this year she had her first camping experience. I realize we are probably in this for the long haul, and decided to start buying camp gear a little bit at a time.   Read full review...

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Excellent. I would shop there again and would recommend it to a friend.

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I would ship to store if there were stores in my area.

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Very pleasant. I feel that REI is a merchant I can trust to be ethical and concerned.

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very good... as always nice selection of items, and good bargains on the outlet site

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The website was easy to navigate. Sizing was well explained and the product arrived earlier than I expected. Everything was excellent.

 I would shop here again