QualityMatters.com

I’ve been shopping on Epinions for a long time, but this is my first review, so I hope it’s a good one.  I have shopped at QualityMatters three times over the last 2 1/2 years and I would recommend them to any of my friends.  They   Read full review...

 I would shop here again

I was in the market for a Monster Pro Rack 5100 Power Center, and started out googling for it. Qualitymatters.com showed up and their price was VERY attractive. Too attractive to be true I thought. So I went on Epinions.com to read some reviews. There were a few pretty bad reviews so I definitely hesitated, but the overwhelming amount of good reviews made me decide to give them a chance. I called the company to make sure that the merchandise was brand new, the price was what they stated, and that they really had it in stock. The lady I talked to was very nice, although not very knowledgeable about the particular product. I decided to take a chance on it. I was very pleasantly surprised.The product shipped within 24 hours, and was received 2 days later in perfect condition, in a brand new, unopened box. No complaints whatsoever about these guys.

 I would shop here again

HORRIFIED is how I felt when I opened the box and realized that Quality Matters sold me a used Espresso Machine. After several emails were ignored, I called them to let them know that the espresso machine they sold me was refurbished. I got passed from   Read full review...

 I would not shop here again

Quality Matters customer service is a TERRIBLE.   I received damaged merchandise from Quality Matters and immediately contacted them.  Quality Matters proceeded to give me the run around by bouncing me back and forth between them and the   Read full review...

 I would not shop here again

Qualiltymatters.com beat all of my expectations. I was shopping for a Vacuum Sealer and qualitymatters had the best price on the sealer and the bags I needed. Other sites had them as well, but for quite a bit more money.  When I called them, they   Read full review...

 I would shop here again

Great company to do business with. Best price, free shipping and great delivery. Order a Soleus Portable Air Conditioner on 8/11, received 8/18. It was packed great from factory and arrived in fine shape. I do a lot of on-line ordering and this is a Grade A #1 company to do business with. I called customer service to see if the item was in stock, they said it was in stock at the company so I placed the order on-line and am very happy. Will use them again.

 I would shop here again

Great place to buy. Low price, fast FREE shipping. Grinder arrived in good condition and well packed. Customer-Care very helpful and responsive.
  Thank you Quality Matters.

 I would shop here again

Part of our order was on back order, Quality Matter.com kept us informed on the progress of our order and the microwave and trim kit were in great sharp when the arrived. Great service

 I would shop here again

Very good.

 I would shop here again

My order was received on time, packed very well, and it looked like the day it was shipped in perfect shape as was the carton and merchandise inside. This was a very easy pleasant shopping experience. I would recommend Quality Matters to anyone shopping online.

 I would shop here again

very, very, very good experience.

 I would shop here again

Very good experience.

 I would shop here again

Great Keep up the good Customer Service

 I would shop here again

product quality inferior, when I initially attempted to return items, I was told there would be a restocking fee ( one item was actually defective) and that I would have to pay for return shipping as well. After my protest and threat to refute the order with my credit card company, the matter see3ms to have been resolved, although not enough time has elapesed to determine if my account has been credited.

 I would not shop here again

The dehumidifier we purchased is outstanding. Quality Matters came in at the lowest price and free shipping. A great product and great service.

 I would shop here again

THANK YOU FOR THE FAST AND EXCELLENT SERVICE, I HAVE NO BAD REMARKS TO SAY!!! EVERYTHING IS GOOD!!!

 I would shop here again

very good.

 I would shop here again

The toner refill arrived in good condition. However, it was packed in a much larger-than-necessary box and not very well cushioned. The item has lots of room to move about in the packing box.

 I would shop here again

Provided the best price and received good, timely service. Would shop here again.

 I would shop here again

Product shipped promptly and arrived as promised. Would certainly consider doing business with this company in the future and would recommend QualityMatters.com to friends and family.

 I would shop here again

I returned the dehumidifier because it was too noisy. They took care of the return in a timely manor. The product was not defective, it was just a noisy product which was no fault of Quality Matters..

 I would shop here again

Fast and accurate.

 I would shop here again

Fast shipping, great customer service, great price. The fridge is slightly smaller than what I had envisioned, but still fits my needs. Remove the drawers to make more space. I would definitely shop with them again.

 I would shop here again

Was informed during the order process that the item was backordered. Actually received it earlier than the estimate. Was also given the option of having an alternate item shipped right away, which I didn't choose, but I did appreciate being given that opportunity. Overall, very satisfactory experience.

 I would shop here again

The customer service rep I emailed and spoke to was very helpful to me and kept me informed, as they understood that knowing the exact delivery date of the product was important to me.

 I would shop here again

No problem

 I would shop here again

It was a good shopping experience. I received the wrong color,,,,I ordered cherry color, but received oak. However, didn;t feel it was worth the hassle of a return.

 I would shop here again

They offered a good selection at good prices. I would definitely purchase from them again.

 I would shop here again

just fine

 I would shop here again

Using standard shipping (which was free with my order). My Dehumodofoer arrived in 3 days --- where I expected to have to wait 10. Great, very fast service.

 I would shop here again

Very responsive, great deal on the air conditioner.

 I would shop here again

Excellent site easy to navigate and support. It was my first purchase and I bought at quality matters.com due to diversified products availability, time for delivery and specially because of the excellent reviews regarding the customer service. I was pleased to find out that all was accurate. Although the item arrived broken, customer service was very efficient, helpful and a new item arrived within days and the recipient was also very pleased by the professional and competent way everything was handled. I highly recommend QualityMatters.com and certainly will come back for future purchases.

 I would shop here again

new what i was looking for had no problems thank you

 I would shop here again

Excellent shopping experience, item was shipped and received as stated.

 I would shop here again

The refrigerator didnt work so i called and they had a new one shipped asap. i sent the nonworking one back. i realize some products have flaws, and i am really happy with the way Jessica helped me with my purchase from Quality Matters.

 I would shop here again

There was a cheaper price at another dealer but it was $100 cheaper and sounded too good to be true.

 I would shop here again

I ordered a product and was unsatisfied. Its a difficult process to return the product and it has been less than 30 days since the day of purchase.

 I would not shop here again

It was what I expect shopping online - accuarte information, ease of ordering, delivery in a timely manner.

 I would shop here again

I was looking for a 5 X 10 foot shed. If I realized or had been told the Shed was 5 X 4 foot with two, two foot inserts, I would have tried and purchased 3 inserts for a 5 X 10 foot shed. This size (5 X 10) was not available any where on the internet. I wanted a 5 X 10 foot shed to fit my existing 5 X 10 foot concrete pad.

 I would shop here again

I enjoyed shopping with them. the shipment was recieved in great shape no dings or dents.thanks

 I would shop here again