Proform

It was very pleasant.

 I would shop here again

I have not been able to use my machine yet. The power cable that came with my unit was not the right one. I was told that it would take 5-10 working days to recieve the correct one. I feel that if the mistake was on your end, over night shipment would of been more appropriate.

 I would shop here again

Purchase was simple and price was right. I haven't set the treadmill up yet, but instructions seem to be comprehensive enough. One problem; I purchased the 4 year warrantee but have not received it.

 I would shop here again

Good one.

 I would shop here again

it was a good shopping experience

 I would shop here again

I ordered on-line and received an excellent bargin. It was on sale for a limited time only. I thought that since I had purchased the treadmill at a sale price it would be shipped the lest expensive way but I received my order in less than a week. I put the treadmill together myself and with only a minimum of assistance from my wife. It took less than one and a half hours to complete the job. I have used the treadmill for 2 weeks and I am completely satisfied with my purchase. I was missing a bottle of cleaning fluid in the accessary kit but I called Proform and a new kit is being sent to me. Thank you for a good product and excellent service. JIm Busby Mountain View, MO

 I would shop here again

The site was easy to navigate. The problem was mis-information between websites, the time that Customer Service responded to my questions was too long. I wanted an answer within 12 - 18 hours not 2 - 3 days.

 I would shop here again

Everything was great!

 I would shop here again

The delivery service used by this company is unacceptable. They DO NOT deliver on time. However, that was not the worst part -- the delivery company only left the treadmill in the street and refused to bring it into my house. Given the size and weitght of the treadmill, I do not consider dumping the item off in the street as actually delivering the treadmill. If they continue to use this company for their deliveries, they will not receive any orders from me again in the future.

 I would not shop here again

Had some difficulty with the fit of some pieces of the machine. It looked like some of the pieces drew a bit during the welding process making the alignment a bit out. Some were out of alignment enough to cause some concern about wear from the assembly forces in the future. Will be interesting to see if the machine develops excessive slack or fails after time due to these alignment issues. No other concerns-- just need a bit better quality control & perhaps a fit test on a jig after construction before boxing.

 I would shop here again

Do not like product and would like to return it. How do I do this. Product is not what I expected. Difficult to use and I can't see any benefit after almost 3 months.

 I would shop here again

Quick, easy informative, fast. The only way to shop!

 I would shop here again

I live in Canada, but when I ordered the product online, it said that I would be contacted by a representative would contact me to arrange the price in American dollars. We never received a call, just an e-mail 2 weeks later saying my order was canceled. 800$ was taken from my visa card, and if we didn't call I would be missing 800$ and would not have the machine I ordered. And the Lady we talked to on the phone was EXTREMELY unpleasant.

 I would not shop here again

I have contacted the company about a missing bolt and I have not received a reply yet. The bike seems to be in good shape other than that. The box it came in was in very poor shape. I'm surprised the bike was ok.

 I would shop here again

Prompt delivery with no cost shipping on a 350 pound treadmill. Very satisfied.

 I would shop here again

Free shipping a plus

 I would shop here again

The website lacks enough information relating to the product.

 I would shop here again

My husband was able to put the treadmill together in record time. It works great and even he is using it.

 I would shop here again

OK

 I would shop here again

It was easy to shop and compare products. Free shipping was much appreciated.

 I would shop here again

treadmill was not assebled correct I have been waiting over 2 weeks for a tech to call after I paid for a service call upfront even thou I have not been able to use product. several calls to customer service have gone onanswered I am going to post my dissatifaction on the web site in capital letters and will never buy from your company again

 I would not shop here again

I had no problems with shopping and delivery was uneventful.

 I would shop here again

This is the second time I have shopped at Proform and have recommened them to my friends and family who also purchased equipment from your web site..

 I would shop here again

Easy hasel free as should be expected.

 I would shop here again

My response to question 2 relates to the shipper (Old Dominion) who dispatched a lone driver to deliver an unwieldy 200 lb. package. The driver left the package leaning on my front porch. A storm came that afternoon, blew over the box, broke the box, and exposed the contents to the elements. Being a treadmill (that's ostensibly designed to survive a constant drenching from sweat), I'm hoping the rain caused no long-term damage.

 I would shop here again

PRODUCT WAS ADVERTISED WITH FREE SHIPPING BUT MY CREDIT CARD WAS CHARGED $15.00 FOR SHIPPING CHARGES.

 I would shop here again

good product, good price, quick delivery

 I would shop here again

The website was very informative. It allowed me to look at several different types of Proform treadmills.

 I would shop here again

Everything was fine except that the key is about 2 cents worth of plastic but I had to buy a whole box of stuff in order to get it. The box of miscellaneous cleaning products cost $36.

 I would shop here again

Second time shopping with ProForm. They have been excellent both times and highly recommend to all my friends.

 I would shop here again