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Proflowers

Proflowers
 
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 4/5 stars
Price: 3/5 stars
Selection: 4/5 stars
Quality: 3/5 stars
Selection: 3/5 stars
Delivery Time: 4/5 stars

Overpriced, deceptive practices, poor product.

 
A review by mbynack written on Mar 11, 2009
Full review
Last month I ordered two dozen roses from ProFlowers for Valentine’s Day.  They were running a special for $49.  They charged an additional 30 dollars for a delivery fee.  When the roses arrived there were only 18 and not the two dozen that I paid for.  The roses were wilted and had lost all the petals within four days.  I complained to the customer service and they never responded.

Since proflowers is a cyber company and all orders are going to require delivery, I felt that the delivery cost should be quoted in the price instead of slipped in when you finalize your order. 

Yesterday I noticed unusual charges on my credit card and I called the phone number.  They said that I had signed up for a "discount travel service" as part of my Pro Flowers transaction.  I know that I never knowingly agreed to sign up for this.

I felt that some of their practices were a little shady and some of them were outright deceptive. I will never deal with them again.  I could have gotten better quality flowers for the same price from a local store and not had to deal with the deceptive marketing involved in the “discount travel service” scam.
 

About the Author

mbynack
a member of Epinions.com
Reviews Written:  2
 
 
 
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