Proflowers

Full review
I have had three experiences with Proflowers that will always make me go back. I order flowers for my mother for Valentines Day a year ago. She works at a school so I had them sent to her job. Unfortunately the school closed for a snow day. The delivery driver left the flower on the steps of the school anyway. By the time she got them they were frozen. I called to explain the situation and with no hesitation they offered to redeliver the flowers where and wherever I wanted.

There was a similar experience with sending my boss flowers when her father died. The flowers were left with no one home and remained on the doorstep in the middle of winter in Minnesota. She called and Proflowers responded the same as when I sent my mother flowers for Valentines Day.

The third situation was when my cousin died. I was ordering flowers for several members of the family. Another flower website was offering a pretty deep discount. I called and told them that I really liked ordering from Proflowers and would rather spend my money there. They couldn't quite match that discount, but they had no problem with finding a nice discount based on my order history since I was planning to place a large order.