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PacificCoast.com

PacificCoast.com
 
Average Rating: 4/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all PacificCoast.com listings

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I am most unhapy with Pacific's return policy and customer service..

by rkh1, March 20, 2008
I recently purchased two feather beds from Pacific. When they arrived, one was the wrong size. I sent it back, at my expense ($17.00 approx)requesting that it be exchanged. When It came back, the box was marked correctly for the new size, but it contained the same feather bed that I had just sent back. Then, as luck would have it, the feather bed that was the correct size apparently had only part of the feathers it should have contained. When I contacted the company, after some disagreement, they offered to replace it if I would return it to them at my expense. After my first experience with sending a feather bed back, I quickly realized that shipping cost could quickly exceed the value of the product. Instead of returning the item, I have elected to throw it out.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Product was excellent, shipped on time,...

by PacificCoast.com Shopper, November 26, 2007
Product was excellent, shipped on time, and what I expected

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Sleep Like a Baby Thanks to Your Pillows!

by scottswanson, April 2, 2007
We recently spent the night at the Royal Hawaiian on Waikiki Beach. What a cool hotel! It was fitting that the pillows there were the most comfortable and luxurious I've experienced on this planet. I anxiously removed the case and protector to find where on earth these came from. It was Pacific Coast Feather Company. And now I can have some for my very own. Thank you Pacific Coast! I now sleep like a baby thanks to your wonderful pillows!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy, Efficient, Great Customer Reps for Phone Changes.

by firemoose, March 16, 2007
Shopping at Pacific Coast Feather was easy and efficient. I had placed an order for one pillow and decided to order another. After calling them up, the changed my order right away and it was delivered together with my original order. The customer rep was knowledgeable and friendly.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fantastic

by jlee5107, March 15, 2007
Great Products, Fast deliver & very user friendly. I Love the products they offer and was very satisfied with the customer service. I would definitely recommend using this site for future purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I recently bought two Pacific Coast down pillows through the online store, Pacific Coast and am reviewing the site and my experience.

Who are they and what is the site like:

  Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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