Overstock.com

Overstock.com
 
Average Rating: 4.03/5.0 store rating
Customer Service 2
On-Time Delivery 3
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I'm a late xmas shopper and...

by Overstock.com Shopper, January 2, 2013
I'm a late xmas shopper and usually wait till the last minute. The selection was great and everything I was shopping for was available. Delivery was quick and I didn't have to spend a fortune in shipping to get it before x-mas. Overstock is a great shopping site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent!

by Overstock.com Shopper, December 25, 2012
Excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I purchased a women's watch for my...

by Overstock.com Shopper, December 11, 2012
I purchased a women's watch for my wife for Christmas. I have not received it yet. It has been two weeks. I did not get a tracking number on confirmation number that the watch was shipped. I inquired twice with Overstock.com but still have no clue as to when or if I will receive the watch. Not a good shopping experience.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

HORRIFIC EXPERIENCE. I THINK THEY ARE SHADY AS PER ABOVE.

by honestcritique, December 8, 2012
I perused the site but did NOT give or authorize credit information for the sale. I notified them of this after receiving an email that merchandise was on its way. I notifed my credit card co. Overstock.com REFUSED TO HELP IN ANY WAY - LEFT ME IN A CHAT SESSION FOR MANY MINUTES WITHOUT REPLY AND IN THE END WOULD NOT CANCEL THE ORDER AND/OR CREDIT MY ACCOUNT. It was for an amount under $30 -- imagine if the charge was even more! DO NOT BUY FROM THIS SITE!!!

UPDATE: CUSTOMER SERVICE CONTACTED ME AND RESOLVED ISSUE SATISFACTORILY.  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Nothing more to add

by Overstock.com Shopper, December 8, 2012
Nothing more to add

  I would shop here again
Overall Rating: 4/5.0 store rating
 

the price was excellent and it arrived...

by Overstock.com Shopper, December 6, 2012
the price was excellent and it arrived almost over night. Great service and the site was easy to navigate.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I had a terrible experience with overstock.com.  This was my first time purchasing from them and I do not plan on ever doing so again.  I ordered a coat and the first one they sent was obviously worn - all the tags were cut off and it was   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Bait and Switch - Don't buy computers from Overstock

by dc20006, November 29, 2012
Product Details said Lenovo laptop Standard Memory was 4 GB; Maximum Memory of 8 GB.  A "Features" box at the bottom of the Product Details listing said "Computer Memory - 8 GB."  The listing certainly implied that the version they were selling had been upgraded to 8 GB of memory, in which case it was the best deal I could find on Black Friday.  Laptop received only has 4 GB of memory.  As far as I'm concerned, they advertised one product and shipped an inferior product.  They have offered to refund my money, but since the other Black Friday deals I passed on in favor of Overstock.com are over, I'm screwed. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

pretty excellent from beginning to end

by inshadesofgrey, October 23, 2012
Got my panasonic BDT-220 in exactly 5 days shipped to india. The customer service, though a little over-friendly and cliche, does the job and kept me informed.

good packaging good price = safe blu ray player = happy me!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I like the chairs.

by Overstock.com Shopper, September 24, 2012
I like the chairs.

  I would shop here again
Overall Rating: 4/5.0 store rating
 
Over all an okay experience.  They had a product that no one else carried so I gave the a shot.  I ordered a charger and battery for a cell phone.   Half of the order was wrong (it was a two item bundle) but fortunately the half they get   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

The topper was in good condition but...

by Overstock.com Shopper, August 20, 2012
The topper was in good condition but the package was in very poor shape... It was falling apart and had A LOT of wide tape everywhere. It was a miracle that the merchandise was ok. I would think twice before ordering again for this company.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Everything was satisfactory. Trolley...

by Overstock.com Shopper, August 16, 2012
Everything was satisfactory. Trolley just a tad smaller than pictured, but is works. Also price came through about $30 than stated when I ordered.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent prices and free shipping ......

by Overstock.com Shopper, August 13, 2012
Excellent prices and free shipping ... it doesn't get better than that!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Its wonderful. Arrived almost the next...

by Overstock.com Shopper, August 6, 2012
Its wonderful. Arrived almost the next day.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent prices, great service and...

by Overstock.com Shopper, August 4, 2012
Excellent prices, great service and shipping was only 2.95 which came via FedEx.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This was short, simple, and on time....

by Overstock.com Shopper, August 3, 2012
This was short, simple, and on time. What more could you want. On top of that the quality was greattttttttt. So pleased.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

thanks

by Overstock.com Shopper, July 18, 2012
thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was hard to judge the products from...

by Overstock.com Shopper, July 4, 2012
It was hard to judge the products from photos, has a sales associate help. Still the quality of the rugs were poor, but kept them because of the color. Returned the comforter because it was not the quality and very shiny.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Overstock.com has always been what they...

by Overstock.com Shopper, July 4, 2012
Overstock.com has always been what they advertize. Very good merchandize and great prices!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The on-line buying process was easy....

by Overstock.com Shopper, June 25, 2012
The on-line buying process was easy. The product arrived much sooner than I expected - very fast shipping! The product pricing including shipping charges was the best I could find anywhere on-lin, and the quality was exactly what I expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Overstock.com - thieves and liars

by benstillwell, June 16, 2012
I ordered a magazine subscription as a Christmas present from Overstock.com in early December. After waiting 13 weeks for it not to arrive, I called the customer service dept which told me that they didn't know what happened and that they would issue a credit for the $11.40 to my credit card. Three weeks later, I checked with my credit card and there was no credit issued. I called their customer service dept again and was told that their policy does not allow refunds but only credit on Overstock.com for other items (with so many imaginary products to choose from!) And a, "oh, sorry about whatever the last guy said" or something like that. No refund for an item they never delivered??!! After demanding to speak to a supervisor, I was told that they would issue the refund. We'll see now if it comes this time..I'm not holding my breath.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

good shopping experence and prices were...

by Overstock.com Shopper, June 8, 2012
good shopping experence and prices were good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very good experience, just found about...

by Overstock.com Shopper, June 4, 2012
Very good experience, just found about about overstock.com and am check it out FIRST for my shopping needs! Especially happy that there is no sales tax or shipping charges incurred. Great way to shop! Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was just as expected and worked out...

by Overstock.com Shopper, May 20, 2012
It was just as expected and worked out well

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The set was what I ordered but did not...

by Overstock.com Shopper, May 15, 2012
The set was what I ordered but did not fit my bed. It was returned.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

My order was received exactly as...

by Overstock.com Shopper, May 12, 2012
My order was received exactly as presented online, and it was on time. The shipping rates were low compared with rates of other merchants.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Finding and purchasing the product I...

by Overstock.com Shopper, May 10, 2012
Finding and purchasing the product I was looking for was very easy. Delivery was on time as scheduled. I'm completely with my purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Worst online retailer, do not buy from the,

by grwilkin, May 8, 2012
Rip off, returned a suit that was sent in a size clearly not the one I ordered. Refused my refund, do not buy from overstock.com. Poor service, no refund and no product. Worst online retailer I have ever det with!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I started out looking for a...

by Overstock.com Shopper, May 3, 2012
I started out looking for a cheval-style mirror for my bedroom, and the prices were so reasonable that I ended up ordering the whole set-mirror,bedframe-head and footboard,nightstand and bench.I really like this bedrrom set. Thanks, Overstock!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent service and price!

by Overstock.com Shopper, May 2, 2012
excellent service and price!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Not sure if i would reuse...

by Overstock.com Shopper, April 30, 2012
Not sure if i would reuse overstock.com. tv table did arrive with minor damage. had it shipped ahead so we could put together. not able to call company...

  I would shop here again
Overall Rating: 3/5.0 store rating
 
I've spent thousands of dollars with this company over the past year...bought all my furniture for my new place from them, and a lot of clothes, shoes, and jewelry. You would think that a company would value a customer like that...not Overstock. As soon   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I have been looking for a compost bin...

by Overstock.com Shopper, April 24, 2012
I have been looking for a compost bin for a while, got this at a good price & it arrived quicker than I expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The only problem was I called to make...

by Overstock.com Shopper, April 22, 2012
The only problem was I called to make sure the blender was not REFURBISHED. The person who received the call at overstock.com told me the unit was A NEW BLENDER. I was NOT HAPPY when we received A REFURBISHED MACHINE. Don't know if I would purchase anything again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

One shelf on one unit was slightly bent...

by Overstock.com Shopper, April 19, 2012
One shelf on one unit was slightly bent probably in shipping. I straightened it.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Nice product.

by Overstock.com Shopper, April 19, 2012
Nice product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Return Rip Off

by wheeliemow, April 15, 2012
First time ordering from Overstock, item arrived quickly. After looking at the item I discovered the item was not what was pictured.  Trying to return the item I discover that the return shipping was goingt to cost me the same as the purchase price and shipping. Total rip off! I will not be purchasing anything from the site again if this is the way they do business. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Customer service for defective item.... terrible

by ct400, March 28, 2012
1) Overstock.com does not even have that great of prices.
2) I bought a $90 electric blanket, then it went on sale.  It had been 12 days since I bought the blanket and I asked for a price adjustment.  They said "nope."
3) Fast forward about 90 days, the blanket no longer works.  Just quit.  Well, again, I am out of luck.  They only take returns within 30 days.  I think that fine UNLESS the item is defective!  Basically they said "too bad."

I feel foolish to have done business with them in the first place.  I will stick with Kohl's from now on!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Service was very good ,received the...

by Overstock.com Shopper, March 21, 2012
Service was very good ,received the item very quickly, and zI head to return due the dress not fitting. No problem as return label was available . I would use this site again. Regards Carrie Gagliardi

  I would shop here again
Overall Rating: 5/5.0 store rating

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