Orleans Jewels

Orleans Jewels
Average Rating: 4.57/5.0 store rating
Customer Service 3
On-Time Delivery 3
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I would defintely recommend and actually encourage people to order from Orleans Diamonds.

by renee913, October 28, 2012
I just received my ring and it is more beautiful than I imagined.  The quality and workmanship is superior.  I have alot of jewelry and I can honestly say this is more than worth the money.  

Orleans Diamonds is a real pleasure to work with - they were extremely helpful and courteous and the personal service was so nice .  My ring was actually delivered earlier than quoted and when it was set to be shipped UPS I was sent an email and I was able to track the delivery and see exactly when I was going to receive it.

I would defintely recommend and actually encourage people to order from Orleans Diamonds.  You won't be disappointed.  I can't wait to place my next order. 


Renee' G.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Orleans provides a superior product with world-class service with a personal touch.

by marklassitoer, September 29, 2012
These folks have an amazing product and world class service! I was ordering a ring to propose in Charleston and , despite the fact that a hurricane delayed shipping, Orleans was able to expedite and get my ring to me the day before! When  I requested a size modification they were professional and accommodating. The solitaire set in white gold is gorgeous and my fiancé says it is perfect!! I am extremely happy with the ring and the service and personal attention I received Orleans Counterfeit Diamonds!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Do not shop here...item should ship before you are charged for it!!

by goodasyourword, February 12, 2012
Ordered a stock mounting on 1/17/2012 and they were paid by PayPal.  On 2/11/2012 they told me that they could not get the mounting due to the bad economy and I would have to wait 2 more weeks for the mounting to get to them before they could ship it.  Had i trusted their word, I would be out of a ring AND it would have been too late to file a dispute with PayPal, as a dispute must be filed within 45 days after payment is received.  I am grateful I trusted my intuition and NOT the DeGrado's.  Even if it costs more...shop elsewhere!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I have used Orleans Counterfeit twice,...

I have used Orleans Counterfeit twice, and both times have been quite satisfied with both the product and the service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product. Great service. This...

by Orleans Counterfeit Diamonds Shopper, September 13, 2011
Excellent product. Great service. This is my favorite jewelry store.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wonderful selection. Excellent quality....

Wonderful selection. Excellent quality. Prompt, efficient service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Tihey need to stay on top of orders and...

Tihey need to stay on top of orders and inform customers of delays so they do not have to continue to call to see what is taking so long. My wrap was supposed o be ready wwithin2-3 weeks. And it is now going on week #4.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Wonderful customer service. Thank you.

Wonderful customer service. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product, excellent service

Excellent product, excellent service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great seller of very high quality...

Great seller of very high quality jewelry

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good customer service

Good customer service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm a frequent shopper at Orleans...

by Orleans Counterfeit Diamonds Shopper, December 29, 2009
I'm a frequent shopper at Orleans Jewels, and have always had excellent experience with their service and products. Just beautiful!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super merchant I love their products.

by Orleans Counterfeit Diamonds Shopper, November 15, 2009
Super merchant I love their products.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems. After confirmation of...

by Orleans Counterfeit Diamonds Shopper, September 15, 2009
No problems. After confirmation of order I didn't hear from them again. The order took longer than I expected but I did not contact them as I wasn't really worried.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The order arrived later than expected,...

The order arrived later than expected, but the product is outstanding.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I waited a few weeks for my ring to be...

by Orleans Counterfeit Diamonds Shopper, November 28, 2008
I waited a few weeks for my ring to be made after it was ordered. Zabrina was very helpful. When my ring arrived, the first thing I noticed was the wrong stone in the center. I was a little annoyed since it took a few weeks to be made. I couldn't understand why they didn't get it right. I called as soon as I got in the house and Spoke with Zabrina again. She checked the site for what the correct stone was supposed to be and saw it was a radiant stone not the step cut that they put in. She said she would send a return label to print but I asked if I could just have a replacement stone sent and I owuld send back the incorrect stone. She said ok but to keep the other stone for my trouble. She was so sweet. The correct stone arrived 3 days later by regular mail. UPS took 1 week to get it to me. Regular mail is much faster. Thanks for your help. Please add more silver rings to your inventory. Mimi

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good seller of quality jewelry at...

Good seller of quality jewelry at reasonable prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm a repeat customer and they are...

I'm a repeat customer and they are excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm a repeat customer and just...

I'm a repeat customer and just delighted with the results!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a very pleasant experience. I...

It was a very pleasant experience. I had a problem with the payment part of the purchase but that was due to a problem with paypal. I contact Orleans Jewels told them about it and was able to complete the purchase with their suggestion recieved my ring in just a few days and it was well worth the money. I look forward to doing business in the future with them.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Had trouble in the past trying to order...

Had trouble in the past trying to order direct with a credit card your system said that my address didn't match but it was correct. If you had not added Paypal to your payment choices the transaction would not have happened. Jeff

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Very prompt delivery. Delivered what...

Very prompt delivery. Delivered what was promised. Very good service and product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very satisfied with my purchase....

I was very satisfied with my purchase. Thank you to Orleans jewels.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wonderful expierence...will be back...

Wonderful expierence...will be back often in the future

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm a repeat buyer and just love...

I'm a repeat buyer and just love Orleans Jewels jewelry!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Been extremely satisfied with each and...

Been extremely satisfied with each and every transaction with, and all products from, Orleans Jewels.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I called with questions before I...

I called with questions before I ordered my rings and was very pleased with the kindness and professionalism of both Anne and Zabrina. The rings are amazing and I will order from Orleans again and again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love the quality jewelry. I'll be...

I love the quality jewelry. I'll be shopping again - hopefully soon!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Based on some actual diamonds I placed...

Based on some actual diamonds I placed my first order for the incorrect item. No problem, liked them anyway. Then I order more smaller CZs, not happy with the size but when visually comparing them with my real studs on your web site they looked very much the same size. I was wrong. I corresponded by e-mail with one of your assoiciates several times and finally received the size I really wanted for personal use. Not your fault. Your associate was very patient with me and I really appreciate that and will be ordering again soon. Thanks, Mike

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great customer service and product.

Great customer service and product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great selection.easy to navigatewebsite...

great selection.easy to navigatewebsite to find item i was looking for.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very pleased with prompt answer...

I was very pleased with prompt answer to question about possible resizing of ring order. Products are really lovely. Everything arrived at time I expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great product!

Great product!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have ordered through this company...

by Orleans Counterfeit Diamonds Shopper, February 25, 2008
I have ordered through this company before and will do so again. Their jewelry and service is excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

placed two orders and had no trouble...

placed two orders and had no trouble with either. I did call on both orders to verify shipment as I could not track an order on their web site. The person who answered quickly verified shipment and provided UPS tracking information. I would prefer being able to find the tracking information on their web page with a link to the carrier's web page. A minor irritation. Overall, I am very pleased with the company, its products and its service. I will buy again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My family was looking for an eternity...

My family was looking for an eternity ring for my 87 year old mother. She lost her original one some 50 years ago. After looking alkl over the place for one that goes all the way around my sister and I stumblwed on your website. The picture of the ring looked beautiful and the price was right. We were a little afraid that since she needed such a lasrge size that it would be stretched from the original size but were assured that it would be made to fit. We ordered it a bit late in the game and did not think it would get to uys by Christmas but it was shipped and even with the crazy weather it made it to us in time. She was THRILLED and we all had a little tear in our eyes (the little kids were wondering why the tears but we explained they were "happy tears"! Thanks for helping to make the whole Rutkowski family Christmas a VERY MERRY ONE!! Laurie

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Happy with the ring I bought but took...

Happy with the ring I bought but took longer to get the ring than I thought. I ordered a ring without any modifications but they had to make it. They should notify the customer when this happens....missed my anniversary date.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zabrina and Anne were great. Fantastic...

Zabrina and Anne were great. Fantastic customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

UPS screwed up the order at first and...

by Orleans Counterfeit Diamonds Shopper, December 29, 2007
UPS screwed up the order at first and it got stolen from the front of my apartment...I was pissed about UPS for not even bothering ringing the bell or notifying me some other way. So I almost didn't get it in time for Christmas. But the costomer service at Orleans was great and they did what they could do make sure I did get it for Christmas Eve. Thank you so much...it meant alot to me. it was perfect.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

it was very good. no problems at all!

by Orleans Counterfeit Diamonds Shopper, December 22, 2007
it was very good. no problems at all!

  I would shop here again
Overall Rating: 5/5.0 store rating

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