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OpticsPlanet.com

OpticsPlanet.com
 
Average Rating: 4/5.0 store rating
On-Time Delivery 3
Customer Service 3
See all OpticsPlanet.com listings

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Service was quick on a great spotting scope

by vincekiehn, October 27, 2009
I'd like to thank Optics Planet for their service. They delivered an email right away letting me know they received payment for the Yukon Firefall Straight Eye Spotting Scope and delivery was made about four days after that. It was speedy and helped to pick out the antelope I'd like to bag. Thanks for the hospitality and quickness on delivery of a great spotting scope.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by ejluszcz, October 27, 2009
I was shopping for a Leaf River IR-7ss trail camera, Found Optics planet to be the best overall price by far. Customer service was excellent and came obscenely close (within a few bucks) of an  sketchy unauthorized dealer I found randomly on the net and you cant beat no tax!!!  My camera showed up in the mail a few days later, I might find what im looking for at other stores.. but I always buy from Optics planet.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great prices, quick delivery!

by dwagner1, October 27, 2009
It is easy to find good prices at Optics Planet.  The Leapers red/green dot works great on my rifle.  My order was filled promptly and delivered in just 2 days.  This was my second order this year witn Optics Planet and both times they had the best prices and fastest delivery. I will definitely order from here again.  The descriptions of the products are clear and correct.  Also - thanks for the free shipping.
Dan W.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

VERY Impressed, and I will not hesitate to recommend them to anyone.

by herrdon, October 26, 2009
I ordered two items from Optics Planet and they both arrived quickly.  One item performed perfectly, but the second item had a factory defect in its operation.  I had a brief conversation with a gentleman in customer service and the situation was cleared up right away.  They paid for the return shipping for the defective one and sent out another that arrived in short order.  It performs perfectly.  I am most pleased with both purchases.

The speed with which this unfortunate situation was positively handled, actually speaks more loudly of the integrity of the company and their employees.   It is this type of service that makes a long-term customer.

Don

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Two words with a very forward: satisfied and happy

by istogar, October 25, 2009
My shopping experience with OpticsPlane can be described as very difficult to improve, I am very happy in all aspects of purchasing from your order, price and especially the seriousness of delivery, informed at all times. A very proper treatment by the staff of this great company. Thank you. I hope to do business with you soon.
P.D. Excuse the translation, it is not very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very good service with a good selection of products that are priced right.

by tkymdc, October 24, 2009
Thank you for the great service. I had some questions in regards to submitting my prescription on line, and a phone call to you folks solved that. Anytime I e-mailed on prior orders, my e-mail was answered promptly.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

not user freindly.

by raptor4, October 23, 2009
when i made my first purchase on your web site i had trouble useing the pay pal portion of your site so i had to go with google to pay my bill.  on my most recent purchase i again tried to use my pay pal account and had trouble again.  i guess   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I was in need of a 2nd or 3rd generation night vision scope (NVS) for varmint hunting in Texas. I spent many hours on the Internet searching for a dealer that offered a wide selection of products and also for something affordable since NVS's can get   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Optics Planet was Fantastic to deal with. They had a wide variety to choose from, that was clearly available to view and compare to other products. Their descriptions were clear and concise and left no information out. Their seaching and browsing   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The store is excellent. I recommend!

by tenjhon, October 19, 2009
The store is excellent. I adored all of the products. The service is very good. It is worthwhile to check. I recommend all.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Will buy from them again.

by bkjames, October 19, 2009
Outstanding customer service and really quick shipping. The prices are some of the lowest and free shipping usually makes the deal even better.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great. I have always had a good experience with Optics Planet.

by malfatti, October 18, 2009
The Holster arrived in a very timely manner. It was very helpful that Optics Planet listed additional guns that fit that holster. I had been searching for some time to find a holster like this that fit my Sig Pro.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

I'll be back!

by tillman787, October 17, 2009
As always, a pleasure to shop here. Never a big wait on shipping and prices are hard to beat by anyone's standard.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good service. Good product. Satisfied customer.

by whichdr09, October 15, 2009
I placed an order for 1 light/laser combo units from Optics Planet. I was pleased with how easy it was to navigate their website. I found exactly the product I was looking for and could view all its specs. The product was also very reasonably priced. Delivery was extremely prompt and FREE. Everything was exactly as promised.
I was impressed enough that I ordered 2 additional units, which is the order I am reviewing now. Good job. Good service. Good Product. I am a satisfied customer and I'm sure I will be a repeat purchaser now that I know what an extensive line of products Optics Planet carries.
Thanks,
Cliff Gilmer

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered a pair of barska binoculars and paid using paypal. I received an order confirmation number and waited.  several days later I received another email stating that the product was back ordered and they did not expect to to receive   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Very Unplesant, inconvenient they STINK!!!

by rhino478, October 12, 2009
It Sucked, I paid for "rush" order and it has been two weeks and two days and I still haven't gotten my order I will certanly never do business here again and certanly never recommend anyone here. $35 dollars for 3-5 business days... yeah right I am very very disapointed and hate companies that have such bad service.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Great store will be shopping with them again!!

by benpete, October 12, 2009
I am very pleased with Optics Planet, they have a huge selection of optical products. I ordered a pair of Serengeti Sunglasses from them, the prices were very good compared to other stores that I had searched. Ordering was very straight forward, The Item was ordered on a sunday, it shipped on monday and by thursday I had the item. I would highly recommend shopping with Optics Planet!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Worst online shopping experience I have ever had!!!

by s.s.vegeta, October 11, 2009
Terrible Experience.  They shipped the wrong product.  After several emails they finally responded and wanted me to pay to fix their mistake.   Plus extremly high shipping costs.  Terrible communication.  Will never do business with them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

PERFECT!

by ergustilojr, October 9, 2009
System of ordering and delivery of item is very excellent! Just hope you will allow international buyers to purchase more items.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Thank you for your great prices, products and fast delivery.

by notewriter1, October 8, 2009
Great prices, products and fast delivery. Your web page was easy to understand and view. Thank you for your company's efforts.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Would buy here again In fact I have

by fred12005, October 8, 2009
Marchansise was top quality This is actually my 4th Vortex purchase.Shipping was prompt and well packaged and exactly as ordered would recommend this seller

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Great products at a great price & quick shipping what more can you ask for!

by ksayles, October 8, 2009
I would definatly buy from them again! I Found their pricing to be very good and I looked around alot! The order came very fast and the order was right on the money. I surf around alot and found them to be the best all around.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Serious website assured a good shopping experience.

by ivanviking, October 8, 2009
I bought the Tamarack Cargorest ATV storage trunk. The price was better than any other places I checked. Free shipping + I was even able to find an additional 5% off online coupon for Optics Planet! Problemfree and quick delivery. All over a good shopping experience and a great product.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I purchased a Simmons 22 magnum rifle scope and a set of Bushnell night vision binoculars on two separate orders and was thoroughly impressed with the service, price, and quality of this merchandise.  These products were five star rated   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Helpfull ,courteous assistance with selecting the correct product.Quick shipping and quality merchandise .

by alpell86, October 1, 2009
Calling Optics Plant resulted in speaking with a courteous and helpfull   representative .With his assistance i selected the correct product ie:[ fit,color,price]  .Payment was quick,shipping was fast and the product was perfect.
I will certainly shop at Optics Planet in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Superb on all counts.

by tdenihan, September 30, 2009
VERY comprehensive inventory, easy website navigation, great communication after the sale, quick and reasonably priced shipping with delivery tracking information. WHAT'S NOT TO LIKE!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Shopping experience was professional and easy. Makes me eager to continue future purchases.

by judomax, September 30, 2009
Item was as described with fast shipping and email updates on shipping and ETA.  Optics Planet was one of only a few places which I found this item.  Price was the best that I could find on the internet.  Will buy from Optics Planet again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very easy and prompt delivery. Would use Optics Planet again.

by mltpolice, September 29, 2009
This was a very smooth transaction.  Purchase was made on-line, very easy ordering system on website.  Quick delivery and product was as expected when received.  Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Found the scopes I wanted for the lowest price. Great selection

by georgiamind, September 28, 2009
Order two scopes from them and got them promptly three days later with free shipping.  They were in perfect condition and the lowest price i could find on the web.  Ordering was a breeze and I received email confirmaitions each step of the way.  I will be recommending to all my hunting colleagues and friends.  Also they have many gun accessories that cost almost three times as much at the local gun store.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Not recommended

by pumbamumba, September 27, 2009
Bought from them 2 times and both times they charged and locked same sum 2 times, will never use them again, customes support is not friendly.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

fast, reliable, informative, and easy on the bank

by fukdinosaurs, September 27, 2009
I was very satisfied with the Opticsplanet website. The prices were great, the selection was even better.  Also, the site was very informative, making my shopping experience easy and enjoyable.  I was highly impressed by their delivery speed.  I received my order within 5 days, way faster than I expected.  I will use Opticsplanet in the future. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I needed a scope & cleaning accessories for my new rifle.  Optics Planet had the greatest selection and cheapest prices.  I picked out a top Burris scope, Burris rings, nylon brushes, carbon fiber cleaning rod, and some solvents/removers.   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 
Easy to use website, competitive prices on a waterproof monocular by Brunton.  I just wish this review didn't require a 20 word minimum (whatever happened to brevity being the soul of wit?!)  -- hence, this irrelevant editorial comment directed   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

First class and highly recommended A+A+A+A+A+

by invltret, September 19, 2009
I have recently ordered items from Optics Planet and have had really good shopping expeiences. They seem to have good selections and inventory of the products I am interested in. I would also give them high marks in communication and speedy delivery. I rate Opptics Planet as A+A+A+A+A+

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A positve well managed sales experience.

by merlinrj, September 18, 2009
The entire sales process with respect to this order was excellent. I am indeed very satisfied with all matters , communication , delivery etc. that supported the successful implementation of the sale. I commend Mr. Steve Cuchra for his timely involvement.I will be confident to deal with your company again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

almost perfect

by serf6, September 17, 2009
the delivery speed was as expected. order acuracy was a little siss than perfect. i was to have received 2 aa batteries and only one came. overall satifaction w/ price included was 9 of 10.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Supurb Customer service

by rubicon500, September 17, 2009
The Nikon 10 X 50 Action Extreme binoculars are great. Optics  Planets on-line experience is probably the best I have experienced. The customer service is fast and accurate, especially with Steven. It would be very hard to beat there prices. The product was delivered faster than I expected. I would definitely shop with Optics Planet again. I would rate them AAA+ all the way. Customer service and satisfaction is their is their gaol and they stand by that.

Thanks,

Mike from Oregon

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by rlfulgham, September 16, 2009
I'm pleased with the service at Optics Planet and will certainly be ordering more optical & lab products from them.  The item I ordered was out of stock, but I spoke with a polite, very knowledgable man who spent some time searching for an alternative item.  I decided to go with the original order and received exactly as promised five days later.  I've been looking for a scientific equipment online source which I can trust, and I'm certain Optics Planet will from now on be the first place I go to for needed items.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Prices fair and free shipping is an added plus!

by m14shooter, September 15, 2009
I placed my first order w/Optic Planet on 8/27 for one Streamlight
TLR 1 flashlight.  My purchase came packed securely and delivery time was quick - 3 business days!  I am very pleased with my purchase and plan on placing additional orders in the future.  Website is extremely user friendly...very satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent product, communication and shipping

by djriffe, September 15, 2009
Optics Planet provided a very easy shopping experience.  My order was handled very professionally, with immediate communication regarding the order of my Steiner binoculars, as well as excellent follow up information within a short time regarding shipping and tracking.  The order arrived on time and was very well packaged.  The Steiner 648 binoculars are excellent and just what I wanted -- Great product, and the service by Optics Planet couldn't have been better.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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