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Always have a good experience with your company.
by mstnpete, July 8, 2009
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I ordered 2 Butler Creek flip scope covers of 02A.But only received one. I hope I was only charged for one.Please check that for me.
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Excellent!!!!!!!!!!!!!!!!!
by csquires001, July 8, 2009
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It was a quick and simple transaction and the delivery was extremely fast. I will definitely shop here again and I will definitely spread the website to all my family and friends.
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Speedy service and other than the BS tax all is good
by nskauge, July 7, 2009
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Great product
Great delivery..but 23.00 holster, 20.00 ship handle, 25.00 brokerage fee. Holy Crap ! Nice holster! Thanks anyway Service is so good I will be back. N. Skauge |
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Excellent!
by mouthbre, July 7, 2009
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Large selection of sunglasses, quick shipping, and very competitive prices. What more could you ask for? Excellent retailer! I'll be back again.
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Very satisfied - 5 stars
by mreech, July 7, 2009
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Excellent product selection, prices and customer service. And you surely can't beat delivery - instock gets to you in a couple of days and the price is right.
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Overall good
by jamallen, July 6, 2009
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Overall, I guess it was a good experience. Personally, I had never heard of Optics Planet and definitely had no idea what I was ordering, but my son, who is a Marine currently serving in the middle east, sent me an email requesting
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Thank you for the trust, and the delivery in France
by rayan54, July 2, 2009
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i am very satisfied with the order made in your shop. I send you my congratulations for the quality and the speed of the shipping.
My order was well received, and I would advise gladly OPTICSPLANET SHOPTICS store to my friends. Great thanks. |
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Very competitive prices, excellent service!!
by copier1, June 30, 2009
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Excellent prices and great shipping!! What else can I say? Personal service, commitment to the customer. Would highly recommend to all!!
Thanks |
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Accept Paypal, free shipping (After 30$), 5% discount promotions and [helpful] customer service!
by johnnyp19, June 29, 2009
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I'm very pleased with this company. They offer free shipping and a 5% discount promotions and their customer service is helpful. They also accept Paypal, which always makes me feel a little safer when paying.
One disappointment was that out of stock items aren't listed (one item I ordered happened to be) but it only added a couple days to the shipping. You can always call CS and ask them directly if the item you want is in stock. Otherwise I recommend this business! |
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Great service and fast shipping
by acolsden, June 28, 2009
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I love this place. they have almost anything you need when it comes to optics and accessories. They have a friendly customer service department and all of my orders have been shipped lightning fast and were exactly what I wanted. I spend thousands of dollars every year on optics and accessories im glad to have found a reliable company with competative prices and great service. I hope to do bussiness for years to come. I only wish there were more coupons available. They also have price matching so if you find what you think is a better deal they will match it as long as they are an authirized dealer of that product. Thanks for everything Alan.
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Great products and customer service with free shipping that was quick.
by redguy, June 26, 2009
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Ground delivery was about 5 business days after order, product was exactly what was ordered. Customer service was great at solving backordered items with manufacturer and refunding expedited shipping charges. Overall was very satisfied.
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Accurate service and quick shipment, no problems
by khendrickson80, June 25, 2009
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My order was accurate and it shipped quickly - I had it before I thought I would. No problems with the order or shipment. I would shop here again.
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BEST PRICE, SHIPPING, CUSTOMER SERVICE....EXCELLENT....
by taylorbobe, June 20, 2009
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As usual, I received my order in a very timely manner. Also, the cost was well below any other source I reviewed on the internet. I have ordered several items from Optic and have always been very satisfied with price, shipping, and order accuracy. When an item is out of stock, Optics always notifies me when the item becomes available.
The order tracking is very helpful. Free shipping on items usually saves me from 15 to 20 dollars on the item. Optics always has the best selection, best price and excellent sercives..... |
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Excellent pricing, and fast order processing.
by mjlst58, June 19, 2009
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Easy to use shopping interface, with good product details, fast processing times, and excellent pricing. I would shop here again.
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Bait and Switch!!
by jimjay1, June 18, 2009
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I ordered some small electronics batteries from Optics Planet. The image for the item I purchased clearly showed a two-battery pack. When my order arrived, I received single-battery packs. I emailed the store twice, with a copy of the image from their website, and received no response. I finally got a response from the third email I sent, which said "Thank you for your valuable feedback! We really appreciate your input!" There was no response about my specific complaint and no attempt to resolve it. I would not shop at this store again.
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Would definitely recommend Optics Planet to anyone that I know
by carat01, June 18, 2009
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Ordering extremely quick, easy and shipping was fast. Although very happy with Optics Planet Online was very disappointed in product. One of the two bulbs already burnt out last week.
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This is what one hopes for in online shopping.
by bobvonb, June 16, 2009
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The product was shipped immediately and received at light speed, and was exactly as advertised. Tracking information provided worked great. I am absolutely satisfied. I recommend comparing others against Optics Planet for value too. Thanks, I will definitely check here for scopes, binoculars, etc. in the future.
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Good experience, but website needs improvement.
by nesteruk, June 14, 2009
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The website has good descriptions of the products but was poorly organized. I found it necessary to refer to the manufacturer's website to properly understand the range of products and differences between them. Otherwise, Optics Planet promptly sent the correct product.
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Great service, products and prices combined with fast and accurate delivery.
by nuheart4, June 13, 2009
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Optics Planet provides great service, products, and prices combined with fast and accurate delivery on your order. I'm a very satisfied and returning customer. Rick -Virginia Beach
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First Rate
by tambosr, June 13, 2009
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This was my first purchase from Optics Planet, but it will not be my last. They have a very wide range of products and a good selection within each of those lines. I found a scope and rings and a mounting plate for the whole assembly for my Remington 597 22 cal rifle. The order process was easy and the time from order to receipt of goods was excellent.
Mike Tambornino |
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Good Merchant, recommended!
by rickd69, June 12, 2009
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Good prices and quick delivery, no problems whatsoever! Website however is way too busy. They need to work on search query options are narrowing results.
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My first purchase and I found it reliable, perfect and punctual
by fishfishxd, June 11, 2009
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Accurate product and shipping. Punctual delivery. Responsive in answering enquiries, able to keep track of my purchase and reliable. Shipped merchandise in a perfect condition. Very satisfied with this purchase.
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Excellent experiences
by qsvr7, June 7, 2009
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Selection, ordering and shipping are excellent. Very short wait time
for items in-stock. I have purchase from this site many times. Have yet to be disappointed. |
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CALL to CHECK that the items that you want to order ARE IN STOCK.
by lium, June 6, 2009
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I have placed an order with merchant on May 19, 2009. I got a confirmation email, and a notification that the items(3) are on back order and should be available within 5-10 business days. After 10 business days i called the company to inquire as to my order and i was told that the item are not ready and they do not know when they will be available. One item from the order was available but they were not willing to ship it with charging me extra $7.
I canceled the order. |
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First purchase, more to follow!
by msg1, June 5, 2009
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Ordered a Bushnell Backtrakker. First purchase from Optics Planet. Best price, free shipping, delivered promptly, correct item and color, 5% coupon toward next purchase...what's not to like! Very pleased and will give them another try in the future.
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Good experience. Worth shopping here again.
by php411, June 3, 2009
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I was able to find everything I was shopping for at Optics Planet rather than piecemealing from many suppliers. Ordering was easy and everything arrived faster than I expected, which was great. I'm used to these sort of merchants shipping from New York
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Enjoy shopping with you.
by fldz551, June 3, 2009
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I you online ording. It is easy to find what you want and get it ordered. The instant notification for your order and shipping. In my case there was a backorder and I was notified that there might be a short delay. I had my order in 4 days. I highly recomend Optics Planet Online.
Bill Cooper |
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Good service and support
by invovled, June 2, 2009
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I wasn't sure which product to buy and called their support line. The operator was helpful in my selection process and put me through to an equally helpful order placement operator. The product took a few more days to come than I thought, but I'm sure that had more to do with my excitement about getting their product than any shortcomings on their part. A good web purchase experience from obvious optical device experts.
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Defective and remote.
by plupsy, June 2, 2009
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This was almost disastrous. My first order proceeded well enough until I got an email saying my order had been placed on hold." We have been unable to obtain authorization for your credit card from our credit card processing service." This although I
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Be more expedient with your emails and confirmations.
by rlprill, May 30, 2009
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I placed my order on Saturday, and selected a 3 day ground delivery. I never received a confirmation email. My package finally arrived the following Friday, and this email is the first one I've received since ordering the product. I love the product, but am totally displeased with the promptness from ordering to receiving the product. The money was drafted from my account almost 5 days later. I recommend that as soon as an order is placed, the customer receives a confirmation email immediately, and the money should be drafted from the customer's account at that time. I was left in the dark wondering if I even placed the order, due to the fact that I didn't receive a confirmation email, nor did a hold or a draft show on my bank account. I couldn't track the item because I didn't have an email with a confirmation number. Again, I love the product, but the promptness of delivery was bad.
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