Only Natural Pet Store

Only Natural Pet Store
 
Average Rating: 4.61/5.0 store rating
Customer Service 5
On-Time Delivery 5
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Our dog had a stroke & is incontinent....

by Only Natural Pet Store Shopper, February 6, 2012
Our dog had a stroke & is incontinent. We tried many diapers & found a couple that worked. This store helped us find what we needed.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I just placed the order, I have not...

by Only Natural Pet Store Shopper, February 5, 2012
I just placed the order, I have not received it yet. I would shop again with your website.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Only Natural Pet Store's website...

by Only Natural Pet Store Shopper, February 3, 2012
Only Natural Pet Store's website is easy to navigate and provides a lot of information for the user. I would visit again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

quick and efficient

by Only Natural Pet Store Shopper, February 1, 2012
quick and efficient

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They have changed their web site which...

by Only Natural Pet Store Shopper, January 31, 2012
They have changed their web site which is not better. They have changed their shipping procedure so that instead of my paying for shipping however many boxes it takes and however many pounds it weighs, you have to delete items from your order to be under a certain amount, then start another new order to complete your order. It is just weird. I'll pay for shipping - don't make me split the orders to meet a weight per order since it is all sent at the same time.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I was pleased with my experience.

by Only Natural Pet Store Shopper, January 30, 2012
I was pleased with my experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

good

by Only Natural Pet Store Shopper, January 30, 2012
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Enjoy doing business with them!!

by Only Natural Pet Store Shopper, January 29, 2012
Enjoy doing business with them!!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very easy to use the on line order form.

by Only Natural Pet Store Shopper, January 29, 2012
very easy to use the on line order form.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was great. Wonderful products that...

by Only Natural Pet Store Shopper, January 27, 2012
It was great. Wonderful products that shipped super fast. Prices could be more reasonable though.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The website was having a number of...

by Only Natural Pet Store Shopper, January 27, 2012
The website was having a number of problems but customer service was able to process my order and ensure the correct discounts were applied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
If you need your Online purchase sent on time or quickly, you better shop someplace else...... I paid for 2 to 3 day shipping with FedEx and it took them 8 days just to give it to FedEx and when do they arrange for FedEx to pick up???? THURSDAY, right   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

The LOUSIEST customer service I have ever encountered!

by slew2621, January 26, 2012
I just received my first online purchase from them and it will be my last. Their prices are high, but I don't mind paying for good holistic or natural food when it comes to my animals. Shipping is ridiculous. And SLOW. I ordered because they had what I wanted where other online pet stores did not. Here is my complaint and it is a big one: Their customer service is totally non existant! I was shorted on my order. My 1st attempt to get in touch was calling them but they never picked up the phone. 2nd attempt: I emailed explaining the discrepancy. They never responded to my email or called me (I gave them my information). 3rd attempt: I left a detailed message on their answering machine. Still no response. I recommend STEERING CLEAR of this internet store!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I was able to find the filter I needed...

by Only Natural Pet Store Shopper, January 13, 2012
I was able to find the filter I needed at a reasonable price.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

easy to navigate website and lots of...

by Only Natural Pet Store Shopper, January 10, 2012
easy to navigate website and lots of good info to go with products

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am so happy to have discovered this...

by Only Natural Pet Store Shopper, January 5, 2012
I am so happy to have discovered this store as I have been searching for 'natural' products for my cats that are free of chemicals, preservatives, etc.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

1'st time customer, won't be...

by Only Natural Pet Store Shopper, January 4, 2012
1'st time customer, won't be the last.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

We only recently became aquainted with...

by Only Natural Pet Store Shopper, January 1, 2012
We only recently became aquainted with "Only Natural Pet Store" and we are very satisfied with the many products they carry. Many of our future needs for our pet will be from Only Natural

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have been very happy with my on-line...

by Only Natural Pet Store Shopper, December 30, 2011
I have been very happy with my on-line orders. This was my second experience. I like products and especially the "Natural" part!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I've been shopping with ONP for...

by Only Natural Pet Store Shopper, December 30, 2011
I've been shopping with ONP for several years now and have seen some changes regarding method of shipping that many merchants have changed to in order to "save money" but those methods were far from "customer friendly" and delayed the items from reaching their destination in a timely manner. I don't know why anyone would purposely ship with Fed Ex! They've been mishandling orders for years - not just that video that went viral over the holidays.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Have recommended to others for their...

by Only Natural Pet Store Shopper, December 28, 2011
Have recommended to others for their pet needs, urging this company's focus for quality in the more holistic market.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

One item was perfect and another not...

by Only Natural Pet Store Shopper, December 27, 2011
One item was perfect and another not quite as expected, but the merchant made an immediate adjustment. Communication and customer service was very pleasant and professional. I have already placed another order, which was as expected and delivered on-time. I'll continue to use this merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Pleasant

by Only Natural Pet Store Shopper, December 21, 2011
Pleasant

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love this place- they have great...

by Only Natural Pet Store Shopper, December 20, 2011
I love this place- they have great prices and fabulous products for the health conscious pet parent!! One stop shopping!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

they have the products I need to buy...

by Only Natural Pet Store Shopper, December 19, 2011
they have the products I need to buy for the over all health of my cats and the prices a great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It is easy to shop on their website.

by Only Natural Pet Store Shopper, December 19, 2011
It is easy to shop on their website.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great products and good information...

by Only Natural Pet Store Shopper, December 11, 2011
Great products and good information about products and pet health.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love this store,I am very happy that...

by Only Natural Pet Store Shopper, December 10, 2011
I love this store,I am very happy that I can now treat if possible my pets with alternative treatment.So far what I ordered met with success,thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Prices are a little high, so I'd...

by Only Natural Pet Store Shopper, December 7, 2011
Prices are a little high, so I'd use your site at gift times, otherwise service was amazing! :)

  I would shop here again
Overall Rating: 4/5.0 store rating
 

100% positive. Will order from them...

by Only Natural Pet Store Shopper, December 4, 2011
100% positive. Will order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered via the internet, and was...

by Only Natural Pet Store Shopper, December 4, 2011
I ordered via the internet, and was supposed to receive a notification when my product was available to pick up at the store. It was ordered as a store pickup. I have yet to be notified that it is available, and it was in stock when I ordered it. NOT AT ALL IMPRESSED. HAVE ORDERED BEFORE AND DONE WELL. This is a great disappointment.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

it was good

by Only Natural Pet Store Shopper, December 2, 2011
it was good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very happy, I ordered everything...

by Only Natural Pet Store Shopper, December 1, 2011
Very happy, I ordered everything online, I would purchase again. Thanks for the great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great sellection and reviews.

by Only Natural Pet Store Shopper, November 30, 2011
Great sellection and reviews.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Product was not packed with proper...

by Only Natural Pet Store Shopper, November 29, 2011
Product was not packed with proper packing material. Product arrived damaged and only partially usuable. This is the second time I have received damaged product, due to improper packing of product.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Second time purchasing from Only...

by Only Natural Pet Store Shopper, November 28, 2011
Second time purchasing from Only Natural Pet - I recommended them to others looking for natural foods, treats and pet supplies

  I would shop here again
Overall Rating: 5/5.0 store rating
 

received the product sooner than...

by Only Natural Pet Store Shopper, November 28, 2011
received the product sooner than expected

  I would shop here again
Overall Rating: 5/5.0 store rating
 
My experience with this online vendor spans a decade but each one, short-lived.  First of all, their prices are too high.  Upside is that it's a good place to research natural products for your pets.  My frist experience was over a decade   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Our dogs and cat love all the products...

by Only Natural Pet Store Shopper, November 26, 2011
Our dogs and cat love all the products from ONP. We wish shipping were more reasonable. If this were the case, we would buy more. Quality is exceptional.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GOOD.fOUND JUST WHAT I WANTED QUICKLY.

by Only Natural Pet Store Shopper, November 26, 2011
GOOD.fOUND JUST WHAT I WANTED QUICKLY.

  I would shop here again
Overall Rating: 4/5.0 store rating

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