OneCall

Just placed an order for a Sony home theater projector (SONY VPL-HS51). The retail price was $3800 - got it here for $2428 with delivery for a brand new, straight from the manufacturer piece with the full 2 year warranty. These guys appear to have been around for a while and are, indeed, a Sony authorized retailer (check Sony site for confirmation), so I felt really good about purchasing with them. They are also very well rated (pricegrabber and some other sites have hundreds of ratings on this company). I haven't received the projector yet (scheduled to arrive in 3 days), but the sophistication and user-friendliness of their site, the way they're backed by Sony, the many user reviews, the warranty and price match commitment and their overall customer service have all been exceptional so far!

 I would shop here again

Tried to place order with them to go with a smaller company that is in our area. Big mistake. After multiple emails of spam arrived from them they then informed me that I would have to call my CC company and notify them that my billing and shipping address were different. I did that years ago and have literally been using the same address and billing info for years. I have had 100's of packages and on line orders shipped to the same address from many different companies without a problem. But not from these folks. Royal pain in the butt. I don't have time for stupid BS like this. Would not use them again. Canceled my order.

 I would not shop here again

Although I found Onecall’s website was packed with useful information on their products, once a product was added to your basket the check out was a hassle. Took 2 days and several attempts to complete the purchase. First I tried to pay with Paypal   Read full review...

 I would shop here again

I ordered a 52" DLP Toshiba, and at first I was very skeptical of making such a big purchase online. However, I was very impressed with the overall transaction. The delivery was on time, the item was not damaged, and most of all the price was excellent!! I will shop at OneCall again!

 I would shop here again

This store had the lowest price for the camera I selected. They shipped it within hours of my purchase and although I chose the cheapest shipping, I received my camera in less than 24 hours from when I ordered it! Truly unbelievable. Would definitely recommend!

 I would shop here again

I had researched a digital camera I wanted to purchase for weeks. The East Coast stores offered unbelievable prices but none could pass the reviews. Remember, if it's too good to be true IT IS! In fact I was saved from making a poor choice by a reviewer that recommended OneCall. The camera was new with USA warranty (if you don't understand this statement I recommend you research more before you purchase electronics on line), a fantastic price, shipped one day earlier than promised, no high pressure sales to purchase extended warranty and attachments and they even called to make sure I was happy with my purchase! I highly recommend checking out OneCall for digital needs.

 I would shop here again

I recently bought a Sony TRV33 camcorder + extra battery for a relative. The price was lower than any other online store I trust and do business with. The entire transaction went through perfectly, the product arrived brand new in 3 days as promised.

 I would shop here again

Placed my order for a 46" television over the phone on Saturday and received it the following Friday! Patrick was extremely courteous and explained everything in detail (right down to how to inspect the package for damage)! Patrick and the guys at One Call did a fabulous job and I highly recommend doing business with them. They will be my first stop for future purchases! Thank you One Call!

 I would shop here again

Ordered Samsung DLP TV from them for just under $3000. Person on phone was very helpful. Item shipped same day, and they provided detailed shipping/tracking info. All in all a very positive experience. Would definitely use them again.

 I would shop here again

Ordered on Sunday night, arrived on Wednesday morning (SF Bay Area). Well packaged, and seems to work just fine. This was my first experience with a large on-line purchase, and I'm very pleased.

 I would shop here again

I purchase many different kinds of products on the Internet, and this was one of the most pleasant!

The OneCall (Huppins) web site said that the Canon G5 camera was in stock. I ordered on Friday at 12:40pm. At 12:55pm I received an e-mail stating the order had been received and was being processed. It had all of the information needed, including links to review my order and shipping status.

At 1:19pm (!) I received an e-mail with a FedEx tracking number stating that my order had shipped!!! Since I did not pay for shipping, delivery was scheduled for the next Wednesday (free 3-day shipping.) That evening I checked the FedEx web site and saw that the package was scheduled for a Wednesday delivery, exactly as promised. The camera was delivered on Wednesday. It was very well packaged, and was the standard retail box version that included all accessories.

To add icing to this transaction, I received a phone call from Bryan and OneCall. Bryan was checking to make sure I had received the camera, and that there were no problems. When I called the 800 number Bryan had left, Tom answered the phone within 4 rings.


 I would shop here again

I have ordered two things from One Call. Both of them were high end purchases that I would not normally have done via a mail order type company, but I was completely impressed by their service. The two items were a Sony 36" Vega XBR television and a   Read full review...

 I would shop here again

The order process was quick and painless. Ordered the product on Tuesday, Dec. 30 around noon. Received a call from a sales associate about half an hour later informing me that the product would ship that day and likely be delivered the following Monday. To my surprise, it was delivered on Friday! Three day turnaround with a holiday thrown in. Well done, OneCall! I will do business with them again.

 I would shop here again

After 3 weeks of research I had decided to purchase a Panasonic FZ10. My search for the best price at a reputable online store began. After running several different searches BizRate...Epinions...Nextag... I saw that OneCall offered an excellent price   Read full review...

 I would shop here again

They were decent. I ordered HK AVR7200 Friday morning and I received it on Tuesday. Well, maybe thats because I live in California. No trouble with the transaction or anything. The packaging was not great though. The box inside the shipping box was kind of beat up. They should have packaged it better. I don't know if this was One Call's fault or what, but the face of the receiver is scratched.

 I would shop here again

The sale went smoothly and the LCD HDTV was delivered the next day. After setting it up I discovered that the set had one dead pixel (no picture information/ blue square) in the center of the screen and that the overall image quality was blurry with a satellite connection. When I tried to return the set I was informed that manufacturers don't consider a dead pixel or two to be defective and that OneCall didn't accept returns on televisions.

Although this company does have a "return policy" link, that I neglected to check before buying the set, I believe the sales person could have mentioned their no return policy when I placed the order.

Buying any flat panel TV on the web is extremely risky when you take into consideration the possibility of dead pixels. At these prices even one dead pixel is a defect in my book. My advice is to buy locally so that you can return it if you are unhappy.

 I would not shop here again

Ordered a Velodyne Subwoofer from One call after bad experience with another online store.

Good price, placed order on Monday - Was at my door Wednesday in perfect shape.

Great service and value

 I would shop here again

Great prices. Great service. Reliable. This is my default place when looking for cheap electronics. Their automatic price matching system gives great deals, and they often have automatic discounts too.

 I would shop here again

I've ordered from onecall.com several times and hasn't experienced any problem so far. Fair price, fast delivery and no sales tax for me :).

Keep up the excellent work.

 I would shop here again

They had the best price, a very knowledgeable staff making our purchase more economical, and shipped the order quickly enough to meet our last minute gift requirement.

 I would shop here again

I purchased a Panasonic DMRE80HS DVD Recorder. OneCall's price was the best of all other on-line me   Read full review...

 I would shop here again

Ordered Sony DSCP10 digital still camera, on Friday, rec'd early by one day, the following Tuesday.   Read full review...

 I would shop here again

I read these reviews before purchasing from OneCall. What I should have noticed are the majority of   Read full review...

 I would not shop here again

I was looking to purchase a Sony "KP57WS500" 57" HDTV. I checked the local stores but wasn't happy with the prices. I decided to check the net & after hours of searching, found OneCall (http://www.onecall.com). They had the best prices around.
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 I would shop here again

Customer no-service with an attitude. Customer rep. tried his best to soft-shoe the issue, without offering any substance regarding the problem. His attitude was condescending and insulting. I will never shop there again, and if customer service is   Read full review...

 I would not shop here again

OneCall is the Internet and mail order divisions of Huppins Hi-Fi, Photo, & Video.

I have ordered two times from the OneCall Online Store. Once for myself and once for a gift and both orders went through smoothly without   Read full review...

 I would shop here again

Came up with very low price. No shipping charge. No sales tax charge for my state. Item received in 3 days. Item in fine condition. Got call one week later from Onecall asking if everything is   Read full review...

 I would shop here again

After months of searching for the best price on an HD RPTV, OneCall posted the lowest price by hundreds of dollars for the one I wanted and threw in a $100 gift certificate. I ordered the RPTV on a Thursday and got it the following Tuesday after a   Read full review...

 I would shop here again

After a few months of research on a Toshiba 65H82 widescreen TV, I found a great deal on a Toshiba authorized dealer in Onecall.com. From the moment I picked up the phone (ordered via phone instead of the website because of the value involved) I was very   Read full review...

 I would shop here again

I recently purchased a Canon Powershot G3 from onecall.com. I was extremely pleased with every aspect of my purchase. The transaction could not have been any smoother. Here is a basic breakdown of my experience with them:

Website
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 I would shop here again

Very friendly service, quick shipment, arrived in perfect condition. Received followup call from customer service to make sure everything arrived as   Read full review...

 I would shop here again

This was my 1st experience buying electronics online. Decided to try one call because they were on west coast and their customer support was open later in the evening.

I purchased a sony camcorder right before Christmas. The unit was in stock   Read full review...

 I would shop here again

Think carefully before ordering, despite by all the positive comments. Onecall.com is great if you have no problems, require no returns, etc. The way they treat you when something goes wrong is totally different though. When I had a problem w/ a known   Read full review...

 I would not shop here again

I ordered my Panasonic DVD burner on a Sunday evening. I e-mailed them about a price match and was granted it in about 10 minutes via e-mail along with free third-day air FedEx shipping. They upgraded me free to second-day air and the box arrived in   Read full review...

 I would shop here again

Onecall delivers what they sell. Ordered a HDTV with a special of a Progressive Scan DVD player included. I had a few issues about delivery and the free DVD player but those have been resolved. Price was excellent and no one else could touch it.   Read full review...

 I would shop here again

Placed an order by phone for an Onkyo HTS755 Home Theater after being quoted a price of $899. Not having received my order two weeks later I called to inquire about its status. At first I was told there was no record of me or my order, and then later,   Read full review...

 I would not shop here again

I ordered the SONY DVP-NC655PB DVD player on December 10th. It was one of the lower prices I could find on the internet. I received an e-mail notifying me that it had been shipped later that day. I was able to track it's progress via a OneCall   Read full review...

 I would shop here again

Awesome delivery speed. Very good sales people. I received a phone call to verify that I had ordered the item and also to verify that the card was mine. Would definetly order from   Read full review...

 I would shop here again

Orderer a Canon A40 on Dec. 23 AM. It was already at a great price and then they included priority overnight shipping at no cost. I received the camera Dec. 24 as scheduled. Great customer service rep. who tried to warn me that despite their best   Read full review...

 I would shop here again

I was shopping for a Sony NS755V DVD player. After I found my best deal at another authorized Sony dealer, One Call matched the price, and gave me Fedex Express Saver shipping, while the other guys offered UPS Ground. So - I ended up paying the   Read full review...

 I would not shop here again