OfficeMax

OfficeMax
Overall Rating: 4/5.0 store rating
Ease of Ordering: 3/5 stars
Customer Service: 3/5 stars
Selection: 3/5 stars
On-Time Delivery: 3/5 stars

Stock up at OfficeMax and don't forget the FREE shipping on orders over $50!

 
A review by 2buzy written on Apr 17, 2004
Full review
I find it much easier to shop for office supplies online than having to go out and buy them. There is of course the added bonus of delivery ~ especially nice when buying large amount of computer paper! One of my favorite store to get these supplies from is Office Max


FINDING WHAT YOU NEED

There are two main ways to find what you are looking for.

1. The Search option which works by keyword.

2. The bar on the side of the page with 4 main 19 sub-categories ~

Supplies:
•Calendars & Organizers
•Filing & Binding
•Office Supplies
•Paper & Envelopes
•Post-Its, Pads & Flags
•Shipping & Packaging
•Storage & Security
•Writing & Correction

Technology:
•Business Machines
•DVD-RWs & CD-RWs
•Ink & Toner

Furniture:
•Chairs
•Desk
•Filing & Storage
•Office Art

CopyMax
•Calendars
•Labels
•Stamps
•Value Business Cards


SHOPPING

When you find a product you are interested in, you click on the products name or picture to get more information. You will be able to see the cost and expected delivery date but not the shipping cost.

To purchase an item, you put in the number of the item you want to buy, then click on the ADD TO CART button. You can then continue shopping or head to checkout.

Once you are ready to checkout you need to give all the regular billing and mailing information. After picking a password, you will be able to have this information on file and save time on future orders by clicking on the quick checkout button.

After ordering, you will get a confirmation number which is followed up with a detailed confirmation email. They also send a follow up email after you get your order.

If you are dealing with rebates, refunds, out of stock items or other issues, they will first deal with you via email. If they don't get an email answer, they DO call you on the phone.


SHIPPING

OfficeMax.com provides next business day delivery on orders processed by 4PM within their local area. If the order is placed after 4PM, or on a weekend, it is processed the next business day.

Orders OVER $50.00 are delivered for FREE while orders UNDER $50.00 are charges a shipping fee based on the weight of the order. I have always ordered over $50 worth to get the FREE shipping. All but one of my orders, arrived the next day and the one that didn't, showed up the day after.

Sales tax is charged in all states where OfficeMax retail locations and distribution centers are located and sales tax is charged.




~~ ** ~~ ** ~~ 2BUZY'S FINAL THOUGHTS ON THIS SITE ~~ ** ~~ ** ~~

I LIKE shopping at OfficeMax.com They have a nice selection and if I watch for their sales, I can get a great deal.

I LOVE their next day delivery and their FREE shipping on all orders over $50.00.

I DISLIKE the fact I can't seem to get through one single session without being sent to the "your session has timed out" page. I would also prefer not being sales tax, but that seem to happen all too rarely.

I have not had any problems with them and rate them 4 stars.

One other thing I will mention is that they price match. This was really important to my Mom and ended up being the only way I got her to order online! She was buying my sister a new computer chair and had it in her mind that they would charge her more than if she went to the B&M store! Knowing she had this to fall back on was really important to her. She did search for the next two weeks trying to find a better a deal and fortunately, she was not able to! If you do find a better price they will give you 115% of the difference between the two prices.


As always, check, check and recheck A LOT of sites to make sure you are getting the best deal!






About the Author

2buzy
a member of Epinions.com
Reviews Written: 381
Location:  In front of the computer!

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