OfficeFurniture.com

I enjoyed the shopping experience. I did; however, receive a damaged desktop which I was able to hide on the backside of my desk.

 I would shop here again

Complicated to assemble.

 I would shop here again

Excellent

 I would shop here again

GOOD STUFF FOR THE PRICE. EXCELLENT RESPONSE FROM MANUFACTURER FOR BROKEN PART.

 I would shop here again

In short, the bookcase from the Sauder product line was fantastic quality for the price and materials used. However, after recieving two defective desks in the South Shore line, we had to settle on a refund. The first desk was wrong color and multiple pieces were fractured, the second desk had laminate peeling off on multiple pieces and water damage (which appeared to occur in warehouse BEFORE packaging as the box showed absolutely no evidence of water damage). I really would not be surprised to see South Shore furniture go out of business, and I think Officefurniture.com and other sites would be wise to drop that particular line from distribution. As far as OfficeFurniture.com's customer service, their National Business Furniture customer care reps really made their best efforts to resolve this problem for us. The customer service representative Marcel Berg was greatly helpful throughout the process. We were able to communicate through e-mail which was easier for me, as most days I am on the phone for business. In the end we wound up with one great bookcase, a rebate for the deskfail, and 2 piles of wood which I must now dump someplace. I would probably shop with the website again, I just won't ever buy South Shore products from anyone.

 I would shop here again

Very satisfied with ordering process, customer service and delivery. Prices are competitive and service outstanding. I first orderewd from them based on other customer reviews and BBB rating A . Other online merchants with comparable prices had a lot of negative comments. Minor problems (with manufacturer, not seller, were dealt with and rectified extremely promptly.

 I would shop here again

Bookcases were exactly as expected since I ordered natural wood veneer instead of a cheaper finish. One bookcase was all wood with no particle board base(upgrade) and again it was exactly as I was hoping for, lighter weight and great natural oak veneer. I greatly appreciate the accuracy and honesty of your product descriptions ! During delivery was well informed via email and the date and time was no surprise as a result. Well packaged with no damage to contents. Thanks alot !

 I would shop here again

Great quality product. Well packaged. Exactly what I wanted.

 I would shop here again

It was business as usual, no surprises.

 I would shop here again

Excellent value for my money. Great quality furniture. I will buy from them again!

 I would shop here again

The merchant was excellent, the product however, did not have instructions for assembly nor was the product manufactured so that it could be put together. I had to go to a hardware store to purchase additional hardware.

 I would shop here again

Easy to use web site, received items in perfect condition.

 I would shop here again

The cost to send the item to me (Alaska) was the same price as the item itself. I order from several merchants outside Alaska and never has my shipping cost me the amount of my order. I was shocked! I found the person on the other end of the line very pleasant and understanding as I cancelled my order and expressed regret that this was a vendor I wouldn't be ordering from. Great stock; poor shipping practices.

 I would not shop here again

Product is of good quality. Directions were appropriately thorough. Large top piece of furniture came damaged and unusable. New piece was sent without question but did hold up completion of assembly by nearly a week.

 I would shop here again

The book shelve was very poor quality. It has large scratches and places where it has pulled away. I was extremely disatisfied. However, it is so large and so heavy that it is WAY too inconvenient to request a new one. It was package extremely well, so it had to have been that way when it was packaged up. I will NEVER buy from you or them again. Vicki Mowery

 I would not shop here again

excellent, no problems, shipment arrived in satisfactory condition.

 I would shop here again

The table was what we were looking for and it was delivered in good condition, no scratches etc. Delivery was on time.

 I would shop here again

The experience was very professional, and I was very pleased.

 I would shop here again

The product was exactly as advertised. The ordering and shipping processes were straightforward. The entire experience was great! Thank you!

 I would shop here again

Products were poorly packaged (just cardboard next to the wood; no other protective packing materials).Even though the boxes were not damaged, there were several gouges that must have been caused during storage and handling at their warehouse. I called to complain and was given $40 off my order. This problem could have been prevented with better packaging.

 I would shop here again

I checked out a number of web sites looking for the item I wanted to purchase. The Office Furniture web site was very well designed, easy to manuever and provided all the information I needed to complete my purchase in a very efficient manner. THANK YOU! I will be back.

 I would shop here again

Went fine.

 I would not shop here again

Very pleased with the chair and the price

 I would shop here again

Excellent selection, good range of prices, fast service, accuracy of order. Needed a new part because existing part fell apart while being assembled. Correct replacement part was shipped promptly. Quality of product fell short of expectations.

 I would shop here again

Item was poorly packaged and some parts were damaged. Simple phone call resulted in expiditious replacements.

 I would shop here again

We had excellent service! No problems at all. Very happy with this merchant and will definitely shop with you again for such items. Thank you very much!

 I would shop here again

We ordered a desk with a return.  The item was listed as "In Stock", but I called them anyway to verify (furniture takes forever if it's back ordered). Their phone was answered quicky (just a short wait, maybe 1-2 minutes) and, yes, the item was in   Read full review...

 I would shop here again

Overall I was very satisfied with the service, the delivery, the instructions. Most parts to be assembled were fine, with the exception of the drawers' back, which is made of flimsy material and had the tendency to crumble. Nothing major. I am very satisfied.

 I would shop here again

excellant to work with. speedy delivery.

 I would shop here again

Good.

 I would shop here again

First time user/buyer/ it was much easier than expected!

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Satisfied.

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very good.

 I would shop here again

Very good quality piece of furniture.

 I would shop here again

The color of the item was misrepresented in the picture offered by the company. It was absolutely not the same color as the item I received. They argued with me that they use professionals to take their pics....well, they should tell their customers that the finishes shown won't be what they get but gee, the pics were taken by pros.... they bought me off with a 50.00 gift certificate. Too bad because it's a really nice piece that doesn't match anything in my living room.

 I would not shop here again

Good

 I would shop here again

I ordered a U-shape workstation online and it is over 300 pounds. The price is good and the workstation looks nice on the picture. The shipping fee is $120 which is a little over my expectation but still within reasonable range at my first thought,   Read full review...

 I would not shop here again

They have a great web site, a wide assortment of office furniture, and good prices. One feature I haven't seen anywhere else is free color samples. Colors on a computer screen can be misleading, so they will send you a small swatch of the actual   Read full review...

 I would shop here again

It's not always easy to find the type of furniture you want at a given office supply store, and when you need something that adheres to specific measurements, it's almost a given that you are going to go online to find out what options are out there.   Read full review...

 I would shop here again

The Web site is great, and I found the folks at OfficeFurniture.com courteous, and helpful to a point, but their furniture supply and delivery process was unreliable. The desk I ordered more than three months ago? Apprarently trashed in a New Jersey   Read full review...

 I would not shop here again