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NuGadgets

NuGadgets
 
Average Rating: 4/5.0 store rating
On-Time Delivery 5
Customer Service 4
See all NuGadgets listings

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My experience with the NuGadgets Online Store is limited to one order from the web-site, but the order ended up being a great experience that I was very satisfied with, and worthy of giving a knowledgeable review about the company itself.  The whole   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Worst Company EVER!!

by wafflefairy, January 12, 2009
Want to see a magic trick? Order a Wii Fit from NuGadgets, wait two weeks, get your order cancelled and watch the price jump up $40. What jerks! I was fine with the status of my order being changed from out of stock to back ordered, but when the status of my order changed to canceled I was mad. I use my PayPal account all the time, yet for some reason they can't get it to work. Interesting. Sounds like they wanted to hike up their prices instead of provide an honest service. I would not recommend shopping here. Go elsewhere. Don't reward companies like this with your patronage.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

First order, all seems to be good at...

by NuGadgets Shopper, October 20, 2008
First order, all seems to be good at this time

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Best Price - Delivered sooner than...

by NuGadgets Shopper, September 22, 2008
Best Price - Delivered sooner than expected

  I would shop here again
Overall Rating: 4/5.0 store rating
 

After 3 days my order changed from...

by NuGadgets Shopper, August 29, 2008
After 3 days my order changed from "Processed" to "Back Ordered" even though the web site claims to have five in stock. I orded this from here because I needed it immediately. What a crock!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Ordering was easy. I received a e-mail...

by NuGadgets Shopper, August 28, 2008
Ordering was easy. I received a e-mail 8/28/08 informing me that my order was shipped. I received my order on 8/27/08. Could not track my order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The Item I bought in that color was...

by NuGadgets Shopper, August 10, 2008
The Item I bought in that color was 30.00 more in my size than all other items including a size larger. I sent 2 emails asking about this and got no reply at all. Since all items have been marked up to be the same price as I paid. My email was not even acknowledged.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellant! superb! on a scale of 1 to...

by NuGadgets Shopper, July 4, 2008
excellant! superb! on a scale of 1 to 10, 15!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

everything went pleasantly smooth...

by NuGadgets Shopper, July 3, 2008
everything went pleasantly smooth except for receiving the delivery. It should have been noted that a signature was needed for delivery. I missed the first attempted delivery and had to make arrangements to pick up merchandise at ups.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My product arrived a day earlier than...

by NuGadgets Shopper, June 24, 2008
My product arrived a day earlier than promised and was exactly as described on the site. I am pleased with the service and my GPS.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The merchant did not hold...

by NuGadgets Shopper, June 5, 2008
The merchant did not hold responsibility for the mistakes that their computer system had made and ended up delaying my order two days from my original expected delivery day. The company holds the right to reserve up to two days to process your order even if you select expedited shipping and charges your credit/debit card upon processing rather than shipping. Not a great experience but cheap prices. For future double check availability of products with the company.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

After telling me for an entire month...

by NuGadgets Shopper, June 3, 2008
After telling me for an entire month that a part was backordered, they finally emailed me to state that the order was cancelled. Never mind that their website showed the item in stock this whole time!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

On backorder as indicated when...

by NuGadgets Shopper, May 20, 2008
On backorder as indicated when purchased.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Phenomenal, Item arrived in 3 days,...

by NuGadgets Shopper, May 17, 2008
Phenomenal, Item arrived in 3 days, and that was with free shipping ! Excellent service....

  I would shop here again
Overall Rating: 5/5.0 store rating
 

1) Terrible item discriptions. I...

by NuGadgets Shopper, May 8, 2008
1) Terrible item discriptions. I had to visit the manufactures site to get the info. 2) I did not want to give any personal info for purchase, but had to. 3) It took 2 days to get me an invoice, and about 1 hour to complete checkout...(REDICULOUS - GET SET UP WITH PAYPAL!!!) 4) I am still recieving invoices for the product I purchased, like someone is hopeing i'll pay for it twice. 5) Communication with nugadgets is slooooooooow to non existant.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

good

by NuGadgets Shopper, April 24, 2008
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had priced this same cabinet with...

by NuGadgets Shopper, April 12, 2008
I had priced this same cabinet with many online sellers. NuGadgets price was right and reasonable even though they charge for shipping. I had a small problem with my Visa and had to call NuGadgets. The problem was resolved quickly. I paid for UPS ground shipping and I think the cabinet came via rocket ship. It got here that FASSST! All in all I am very pleased with my entire NuGadgets shopping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It seems to me that they were charging...

by NuGadgets Shopper, April 2, 2008
It seems to me that they were charging too much S&H for such a small item. I might buy from them in the future, but it'd have to be a large enough purchase to make the S&H cost seem minuscule.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Lowest price on Google. Arrived with...

by NuGadgets Shopper, March 26, 2008
Lowest price on Google. Arrived with damaged box, but everything else was ok.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am very pleased with my purchase and...

by NuGadgets Shopper, March 22, 2008
I am very pleased with my purchase and the process used to complete the sale.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I think all they do is broker product...

by NuGadgets Shopper, March 15, 2008
I think all they do is broker product and dont have any items in stock. The item that said shipped on Monday is still not here and the 2nd item still says b/o

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Part at a good price but website...

by NuGadgets Shopper, March 9, 2008
Part at a good price but website doesn't have eta on back ordered part some other websites do.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Purchased a phono cartridge on the web...

by NuGadgets Shopper, March 8, 2008
Purchased a phono cartridge on the web site with no indication at all that is was not in stock. 4 days to let me know that it was back ordered but they processed payment immediately. Also a survey pops up that you have no choice in taking and I could not diminish it to get back to checkout. Let people know up front that you dont have an item and dont ask me (force) me to take a survey of your site until AFTER I have received a product I ordered in a timely and satisfactory fashion.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

it was good, and made another purchase...

by NuGadgets Shopper, February 25, 2008
it was good, and made another purchase within days.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

shipping costs were too expensive

by NuGadgets Shopper, February 22, 2008
shipping costs were too expensive

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Got the wrong item and no refund yet

by nicolasnguyen, February 7, 2008
I bought the motherboard at NuGadgets on shopping.com and ended up with the camera accessory. After contact shopping.com and NuGadgets, I have not received any instruction on how to return the item. The experience was terrible and I would shop at NuGadgets again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very fast shipment, I would shop here again!

by snfcarroll, January 27, 2008
Ordering was very easy, site is user-friendly. Order was accurate and shipment arrived earlier than expected. I don't need to use the customer service but their number is provided on the site. I am extremely satisfied and would definitely shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The shipper was UPS, with whom I have...

by NuGadgets Shopper, October 20, 2006
The shipper was UPS, with whom I have always had difficulties. In addition, this small parcel went through a customs broker, for which I paid an additional $39, even though the customs duties were $0. (I've not needed this with other online stores.) With this additional charge, it made my purchase very uneconomical. Had it been shipped through the US Postal Service, I could have avoided this whole problem. I won't buy from NuGadgets again if forced to use UPS.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Absolutely flawless. I found the items...

by NuGadgets Shopper, May 16, 2006
Absolutely flawless. I found the items I was looking for. They were both lower in price than on the other sites. Shipping price was very reasonable. They were in stock and looks like shipped within a few hours of my order. I received them both in 3 days. They came in brand new and work beautifully.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order cancelled without explanation....

by hcjbcd, January 10, 2006
My order was cancelled without explanation... No reason given,
No 800 number to call.. No real idea what to do to resolve issue..

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

It was a great shopping experience

by michellez, November 22, 2005
After placed the order, I received an email and was asked to call back to confirm the order due to different billing and shipping addresses. They shipped the product right after the confirmation. The item arrived as expect without any damage. It was a great shopping experience. Efficient, friendly and secured. Will do business with NuGadgets.com again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Poor customer service, non-responsive.

by sackett1994, November 21, 2005
I'm not happy. I placed an order online, and was told that I would get a confirmation email, I did not. I placed an order in the afternoon, the item was in stock. Late at night the next day, the order still did not show shipped, and I had paid extra for two-day delivery. I sent them an email, but they never responded.
The price was good.
The customer service was bad.
But I did get the item when it was expected and it was what I ordered.



x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 5/5.0 store rating
 

BAIT & SWITCH - BUYER BEWARE

by faytnkrtoy, November 19, 2005
BAIT & SWITCH - BUYER BEWARE
I ordered a Garmin GPS 10 Delux - confirmed by my receipt and a copy of the item description which clearly shows a detailed description of what I ordered. I also confirmed the product description with the manufacture website.
They shipped a GPS 10 receiver which does not include the accessories or the software needed to work the product. They offered me a refund and said I ordered the wrong product. I had to argue to get them to refund my shipping.
Customer service admitted that they had the wrong description of the item but insisted that I ordered the wrong item (I ordered what was pictured and clearly described). They would not let me speak to a supervisor and said that someone would contact me tomorrow.... I'll hold my breath.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Great outlet to buy products

by simarddj60, September 9, 2005
Great outlet to buy products. I found Sharp AN-PUCM Under Cabinet Mount on Froogle. Price was so low that I couldn't believe my eyes. Ordering process was very easy and the items arrived on time. I will buy from Nugadgets again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very good experience buying my DVD/VCR recorder

by femat, August 28, 2005
Very good experience. I ordered the DVD/VCR combo on Monday and it arrived on Friday. I had a chance to use it on the weekend and I am very happy with it. The ordering was very simple and the ground shipping was very inexpensive.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I can wholeheartedly recommend Nugadgets

by imil2, August 25, 2005
I went to NuGadgets.com because none of my local stores carried Sharp AN-PUCM mount that I needed for my home. Since this item was discontinued, it was almost impossible to find. Only few vendors on the internet carried the mount in stock. Nugadgets.com had about 50% markdown in comparison to other shops. At first I thought it's a scam. However, after talking to a super pleasant customer rep and getting my item in 2 days I can wholeheartedly recommend Nugadgets to anyone who is looking for the best deal and a great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I was very pleased with the way NuGadgets.com shipped and completed my Marine GPS order

by amiller1949, August 13, 2005
I was very pleased with the way NuGadgets.com shipped and completed my Marine GPS order. The product was good and it was on time. Also priced right.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Price on DJ equipment.

by sluggerboy124, August 11, 2005
Great Price on DJ equipment. I look for the mixing equipment all over and they had the best prices on several things I want to buy. The CD mixer and speakers arrived in 4 days. Brand new. Will buy from them again. I'll try to combine my purchases next time to save on shipping which was a little higher than some other web sites.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Nice Job NuGadgets!

by bublebutley, August 11, 2005
Nice Job NuGadgets! The product was here sooner than I expected. Most imortantly, the product was aggressively priced. Will definately keep NuGadgets in mind when purchasing again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I am very pleased with the service that I have received from NuGadgets.com

by acmilan04, August 3, 2005
I am very pleased with the service that I have received from NuGadgets.com. They have sent two systems to my door step that are packaged efficiently, organized, and complete with all that I had ordered. The systems have worked to their abilities with no problems at this time. I will enjoy shopping with their web site, and will feel comfortable that what I purchase will arrive complete and in working order.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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