Newegg.com

It was easy, delivery was very fast and the product was as described. Excellent experience.

 I would shop here again

very good

 I would shop here again

Purchased a brand new 23" Acer from Newegg and it came with dead pixel and a cracked case and they said it was non-refundable.  They took $200.00 from me and gave me a broken piece of equipment and told me there was nothing they could do about it besides file a claim with UPS which won't be investigated for 2-3 weeks.  So here I sit using an old broken monitor for my company work and Newegg has my money.

*UPDATE* One day later reps from Newegg contacted me and are working to fix the problem.  They already have a new monitor in the mail with express shipping, pre-paid my UPS fees for sending the broken one back, and are giving me one-on-one service to make sure I'm satisified.  Definitely more than I expected...

 I would shop here again

i have been ordering from newegg for about 5 years now. everytime i order they ship within 24 hours, sometimes even the same day!, i receive the package in great shape and within 2-3 days. The shipping prices are great and a lot of products have free shipping. Prices cannot be beat! almost ever...its amazing. only 1 time a package was lost but this was due to UPS not newegg but newegg shipped a replacement with overnight shipping through a differant shipping carrier without any haslte it was a huge relief.

 I would shop here again

Good Prices, Good information about the order, prompt order processing

 I would shop here again

Recently I purchased a Samsung LiteScribe DVD burner from Newegg. When I received it, it had trouble reading many discs and was spinning up and down very noisily. I contacted newegg for an RMA, and they told me that to save me money and time, they'd just ship another burner out to me for FREE!  
 
When the burner arrived it worked perfectly. Never has any retailer gone out of their way to facilitate my needs (without even having to return a product). What an amazing company. They have a loyal customer for life in me.

 I would shop here again

Excellent Merchant.... Have used them for Years.....

 I would shop here again

Third time I have purchased from this merchant. Can't beat their deals plus I got free 3 day shipping on bulky speakers. This store rocks!!

 I would shop here again

Ever since a friend told me about Newegg.com, I was hooked. I couldn't find anybody else that had cheaper prices on new hardware, or the most "free ship" specials around. They have it all, and whatever you want to buy you probably won't find it cheaper   Read full review...

 I would shop here again

When I shop for electronics, I like to use a combination approach that includes both stores and internet. I usually start by conducting research online. Then, I head to Best Buy or a similar store to see and try out the item. Finally, I return home,   Read full review...

 I would shop here again

I just ordered from NewEgg for the first time and will DEFINITELY come back to them again!  I received my as-advertised, brand-new bluetooth headset in 3 days from start to finish.  I pressed "enter" on the order on Tuesday afternoon and had the headset IN MY HANDS on Friday afternoon!  It came double-packed--first in the original box and then inside an additional outer box filled with foam "peanuts" by NewEgg themselves (which you can tell because the outer box says "NewEgg" on it).  This ensured there was absolutely no chance of damage.  Best of all, the price was one of the lowest offered on-line plus NO TAX and NO SHIPPING COST.  (The item isn't even available in a store.)  You won't be sorry using NewEgg!

 I would shop here again

Shopping experience was great

 I would shop here again

Well, IMHO, Newegg should change their name to Badegg.  I have dealt with them for the past couple of years and have read some of the “horror reviews” but all of my dealings have been pleasant … until recently.  Of course,   Read full review...

 I would not shop here again

I recently purchased an MP3 player at NewEgg.com.  Not only was the order processed quickly, it arrived fast and was as promised.  The customer service is also speedy and very helpful...so how can you go wrong?  Great values, great sales,   Read full review...

 I would shop here again

I use NEWEGG almost exclusively for electronic purchases.....They have GREAT prices and subscribing for their Newsletter can save huge amounts of cash.  Free Shipping on almost everything and it is not slow 4-6 weeks free shipping.  Items   Read full review...

 I would shop here again

I have been a customer of Newegg of many years and have come to love every aspect of the company for many different reasons.1)  Their Search engine.  Newegg handsdown has the absolute BEST item search engine on the market.  What makes   Read full review...

 I would shop here again

There are just some companies who outshine their competition, Newegg is one of those companies.  I have been a loyal customer for years now and have never been let down.  They may not be the cheapest; but their prices are always competitive.  If they say it's in stock, you can rest assured it will be on its way in a day or so.  Whenever I have contacted customer service, either before or after a sale, they have always been courteous and responsive.
I purchase quite a bit of computer and electronic equipment, and even though I shop around, I usually end up choosing Newegg because I know there will be no surpises.

 I would shop here again

I am appalled at the level of the service this company provides.  I placed an order and requested rush service and overnight delivery.  After 24 hours, nothing had been done with my order yet - even though the website says that if you place an order by 12:00 you can usually get same day shipping. I sent an email and got no response. I phoned and was told that the delay was caused by a credit verficiation, but that it had been taken care of and my package would definitely be shipped that day ---- only to receive a phone call later in the day stating that Newegg needed confirmation by phone AND that my product would not ship until the following Monday. I was also informed that my credit card had already been charged and that they would not refund my $2.99 rush processing fee even though their disclaimer clearly states that the fee will be refunded if the item is not shipped the same day. Instead, they have offered me a free rush processing on my next purchase.  They're crazy if they think there is going to be a next purchase!

 I would not shop here again

Here's my story : I bought a 2000 $ computer from newegg. I had a lot of troubles with the shipping because UPS only ship during daytime. So I asked newegg to have all my items be delivered together. “ Not possible. We're   Read full review...

 I would shop here again

This is a crticism of the company, not the product.  I ordered a 1GB RAM chip for my laptop - the chip works fine.
BUT - You better not need your item anytime this century or live outside of the state shipped.  I live in central NJ and item was shipped from central NJ to northern NJ only to be transferred to another postal carrier.  Took  6 days in ONE STATE!  

Newegg better do something about their distribution channels.  I am thoroughly disgusted in paying shipping AND NJ sales tax, then having to wait 6 days to receive an item which should have been given to the proper carrier in Central NJ.  I am never buying from NEWEGG again!  

 I would not shop here again

i bought an HP p2015 printer which would not work since it came out of the box.  had my computer guy come out and look at it and he still could not get it to work - when it came time to returning it, newegg would not take it back because i did not have the orignal box and HP would not take it back.  when i called HP they said that was not the case.  someone has their facts wrong.  i would never consider buying anything from this company again.., ever.
a horrible experience.  worst experience i have ever had buying anything on line.

 I would not shop here again

This was an absolute nightmare! Initially I used paypal to place the order, newegg claimed the order was rejected due to paypal. Paypal indicated that the order was pending, waiting for newegg to complete the withdrawal. I asked newegg to re-route the order from paypal and use my credit card number. After wasting more time, they claimed the credit card had problems. I called my credit card company. My card was fine, but same newegg problem. Newegg had placed the request for funds, the cc company had ok'ed the funds and the transaction was still pending. I called back newegg and they checked my address, name spelling, everything checked out, so they asked me to resubmit. At this point I just wanted out (ie after 3 hours back and forth between them and paypal and them and my cc card company). I requested they void my order, went over to Amazon, placed my order and bam it was done. I wish you better luck. No more newegg on my face ever again!

 I would not shop here again

Newegg's return policy is flawed.  I ordered a wireless range expander.  The first one arrived super fast, in three days, but proved to be defective.  The order was placed on December 10th and the 30 day count down on returns began.  I obtained an RMA and returned the item for replacement.  I did not receive the replacement item until the FIFTH OF JANUARY!!!  TWENTY FIVE DAYS after I submit the order, I finally get a (maybe) working expander.  This means that out of the 30 day return/refund period I had a non-defective product for just 5 days!!!!  Range expanders are not plug and play.  They take quite a bit of tinkering to make work- if they work at all.  Newegg has not been cooperative in extending my trial period.  This company might be OK to order some non-defectable product from, such as a CD jewel case, but not a potentially defective item.  Their customer service people are rude and inconsiderate, and enforce company policy as though they put the money in their own pockets.  I will never do business with them again regardless of their price.  I cannot recommend this very poor company to anyone. 

 I would not shop here again

Very attentive, most accommodating staff. Ordered my camera on a Friday afternoon, was already within UPS system by Friday evening. Excellent online buying experience! Emails sent were answered promptly, and customer service is second to none. Newegg.com will be my first stop for any future purchase of electronic equipment. Thank you!!

 I would shop here again

I bought an Open-Box Motherboard and was very surprised to only received the motherboard in a generic box. I immediately thought the board must have been sitting around and someone decided to restock it? A quick re-read of the Open-Box policy on NewEgg's   Read full review...

 I would not shop here again

I’ve only ordered from this site three times. Two were pleasant experiences and I’m satisfied with the price, quality and speed of delivery.  Unfortunately, the third order has become a nightmare and makes me regret ever buying from this   Read full review...

 I would shop here again

My Newegg 'Eggsperience'• My Email sent on their website (that has a 1000 character limit):(Sorry I don't know my customer number.) After about 4 hours of attempts with the replacement motherboard, using 2 sets of RAM (one set   Read full review...

 I would not shop here again

Wow! The greatest customer service I have ever had in my entire online shopping experience. I had a problem with a past order, and they resolved the issue even though it was the manufacturers fault! Furthermore, my e-mails were answered quickly, less than a day each time, which really helped get the problem taken care of! I would definately and will buy from them again, and am telling all my friends about the site. There selection was great and you're able to sort by reviews and everything! Rock on Newegg.com!

 I would shop here again

I ordered from newegg.com on December 8th for the first time. I am a regular customer of TigerDirect, which I love, but TigerDirect did not stock the item I was looking for. Friends told me newegg was great. It is not. I ordered 2 items, one was   Read full review...

 I would not shop here again

Agian, great service with nice prices.  I have used newegg.com before and I will continue to do so!  I find shopping for all of my computer parts here to be cheap and easy!  I find that the website is very orginized and easy to use.  I also find that they almost always have the best prices and when they do not its mabey one out of 20 items.  I would highly recomend Newegg.com to anyone who is building a system. 

 I would shop here again

Very happy with product.

 I would shop here again

I tried to order a laptop from Newegg.com earlier this week using a credit card. After two days I received a notification on the Newegg account (but not to the email address I had provided) that the billing address for the credit card could not be   Read full review...

 I would not shop here again

Excellent prices and speedy service

 I would shop here again

This is the best company I have ever done business with. Have bought from them over a hundred and fifty times with no problem what-so-ever. I wish they ran the government! You don't have a rating high enough for them!

 I would shop here again

Long-time user of newegg, very happy. With this order I received a damaged box with missing items. Newegg filed a claim with the carrier for me and is taking care of the issue on my behalf. Still makes it a positive experience, although the situation is a hassle.

 I would shop here again

I chose Newegg.com this year for my Black Friday shopping and it was a great bet! I didn't have to freeze outside Fry's Electronics as I usually did in the past. No sales tax in GA and free shipping was a win-win for me as well. Got everything I planned to buy including a big screen TV with a weight of 108 pounds, which was shipped for free! Newegg - you rock as usual!

 I would shop here again

Excellent customer service, prices low (even if not rock-bottom), delivery speed excellent, returns handled very well.  Have shopped there for several years, will shop there again.

 I would shop here again

Excellent delivery service

 I would shop here again

Everything was fine.

 I would shop here again

I was very pleased with the service I received at Newegg.com.

 I would shop here again